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Cerulean Tower Tokyu Hotel

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26-1 Sakuragaokacho, Shibuya 150-8512 Tokyo Prefecture
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Hotel direct offer!ふたりだけのインルームパーティープラン~ルームサービスディナー付~
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cerulean Tower Tokyu Hotel
Updated 04/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 36 hotels in Shibuya
Location
4.6
Cleanliness
4.7
Service
4.4
Value
3.9
Travelers' Choice
Cerulean Tower Tokyu Hotel is a luxury hotel facing a good location about a 5-minute walk from Shibuya Station. You can enjoy the night view of Tokyo from the high floor of all rooms 19 floor or more, and you can spend a quiet and elegant time in the city.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Rate:【開業21周年企画】輝く朝日とともに一日のスタートを~ルームサービス朝食&シャンパンハーフ付~
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Most Recent
Shlomi T wrote a review Apr 2022
Nagano, Japan1327 contributions394 helpful votes
What a disappointment. First and last time at this place. I come often to Tokyo and I was thinking I would give this place a try. It was a mistake. Check in was fine and I even got an upgrade room. Rooms are very nice and very clean. However, the second day all towels have disappeared from the room and I found myself drying my body after a shower with a hand towel, that is all that I have found. They took the dirty towels but forgot to replace them with new ones. O.K that can happened, I would not X an hotel only for that. Afternoon went down to the area where they have a huge show-case fool of cakes at the entrance to the coffee shop. I asked to buy a few cakes to be put in a box and to be delivered to my room in the next few hours. The answer I have got from the staff: "this is not possible"...! Are you diking me...? In a 2 star hotel they would probably do that service. This is not a service of a hotel that pride itself on service... I try the breakfast and boy... what a disappointment. It is a 4,100 yen for breakfast I would not even pay 1,500 yen normally. Plenty of items on the breakfast, but really very simple and nothing of good quality! Well, maybe the smoke salmon was the only nice item on the menu. The Sour cream and lemons by the salmon were empty for nearly 30 minutes. The staff came to check on it but did not fill it up and I was looking at it for nearly 30 minutes. They came again and again but did not replace the empty bowls... only 2 kinds of cheap juices on selection and all in all it was very disappointing. I would put it together with the Price chain of hotels with the breakfast level. To describe it simply; It is a breakfast with everything, but the items you want to eat... Cheap ingredients and super overpriced breakfast. They can learn a lot from the cheaper, smaller and much better breakfast that the Gate hotels in Tokyo are offering. There, you can enjoy as much as you want a FRESH squeeze on the spot juice, among other great items. Pity.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 毛利 貴子, オーナー at Cerulean Tower Tokyu Hotel
Responded May 2, 2022
Dear Mr. Shlomi T, We would like to take this opportunity to thank you for visiting Cerulean Tower Tokyu Hotel and for taking the time in your precious time to write your evaluation. However, we would like to express our deepest apologies for any discomfort you may have experienced due to our inadequacies during your stay. We have shared your evaluation with our staff as a matter of urgency. We will continue to strive to provide quality service to all of our guests. We sincerely appreciate your continued patronage and look forward to serving you in the future. Should we have the opportunity to do so again, our entire staff will strive to provide services that meet your expectations. Manager Cerulean Tower Tokyu Hotel
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scottmellin wrote a review Aug 2020
Aspen, Colorado15 contributions25 helpful votes
Hotel's Favorite
I’ve stayed more than 100 nights in the Cerulean over the past 4 years. Always amazing. Always calm and clean and consistent. Do try the Executive Lounge for an even more impressive view of Mt Fuji and the most quiet breakfast in Tokyo!
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 高瀬 愛由, マーケティング at Cerulean Tower Tokyu Hotel
Responded Aug 16, 2020
Dear Mr. / Ms. scottmellin Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to hear that you had a pleasant stay with us. Our guest’s voice is very important and it is a great encouragement for our staff when receiving a commend such as your kind word. Our goal is to not only provide a flawless stay for our guests but offering luxurious experiences with a refined sense of style. In order to achieve our goal, we would continually try our best in offering an immaculate service for each of our guest. Lastly, we would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future. Sincerely yours.
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Carlos GR wrote a review Feb 2022
San Jose del Cabo, Mexico6 contributions
Best location, European plan, Nice Restaurants indoors and most important, is 5 minutes walking distance away from the Shibuya Crossing Starbucks which connects to the subway station tha goes everywhere from there. There is also Hachiko's Statue, great hotel for it's price and privilege.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 毛利 貴子, オーナー at Cerulean Tower Tokyu Hotel
Responded Feb 28, 2022
Dear Mr. CarlosGReyes19, Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write your review. We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel.  We hope that you will enjoy your stay at our hotel again when you visit Shibuya. We will continue to do our best to provide a comfortable and relaxing stay for all our guests. We look forward to your continued patronage in the future and to welcoming you again soon. Customer Relations Manager Cerulean Tower Tokyu Hotel
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SamM wrote a review Jan 2022
Singapore, Singapore34 contributions36 helpful votes
I generally like the Cerulean though it's starting to be in need to fix up the rooms as becoming somewhat dated. Also, any hotel that still charges to use the pool plus charges over $100 a night for a cot isn't worth it. The check-out line during Covid was atrocious.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 毛利 貴子, オーナー at Cerulean Tower Tokyu Hotel
Responded Jan 18, 2022
Dear Mr. SamMMM17, We sincerely thank you for coming at Cerulean Tower Tokyu Hotel and also for writing a review in your precious time. However, we are truly sorry to hear that you had an unpleasant experience due to our inadequacies on the day of your stay. We have urgently shared what you have mentioned with our staff. We will continually strive to provide high quality service to all our guests. Please allow us to ask for your continued patronage. If given a chance of serving you again, we will surely do our best to provide the service which will not only meet but exceed your expectation. All our staff eagerly await your kind return and serving you in the near future. Manager Cerulean Tower Tokyu Hotel
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pgia4868 wrote a review Aug 2021
Canberra, Australia79 contributions93 helpful votes
Stayed here at the start of 2020. For the classic luxurious stay in Tokyo this is your best bet if you want a Japanese brand over international chains. The location is a short walk to central Shibuya. Room and bathroom offers a superb view over the city skyline. Extremely spacious by Japanese standards. Will be my go to hotel any time I want to splurge in Tokyo.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 毛利 貴子, オーナー at Cerulean Tower Tokyu Hotel
Responded Aug 10, 2021
Dear pgia4868, Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a enjoyable stay with a view from room. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again. Sincerely yours, General Manager Cerulean Tower Tokyu Hotel
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Oliver0001 wrote a review Jun 2020
Deale, Maryland170 contributions90 helpful votes
I’ve stayed here numerous times, essentially become my favorite for the high value and consistency. I had a room on the 27th floor, so the view was always spectacular. There is a Starbucks next door (where many American technology companies are housed) and it is a super-easy walk of 4-5 blocks to the Shibuya train station via elevated pedestrian walkways. This hotel also seems to be a favorite for touring rock bands - I run into them at the restaurant off main lobby.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from 弘田 圭佑, マーケティング at Cerulean Tower Tokyu Hotel
Responded Jun 15, 2020
Dear Mr. / Ms. Oliver0001 Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to hear that you had a pleasant stay with us. Our guest’s voice is very important and it is a great encouragement for our staff when receiving a commend such as your kind word. Our goal is to not only provide a flawless stay for our guests but offering luxurious experiences with a refined sense of style. In order to achieve our goal, we would continually try our best in offering an immaculate service for each of our guest. Lastly, we would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future. Sincerely yours.
Read more
prabowoh1978 wrote a review May 2020
Indonesia15 contributions32 helpful votes
The hotel was very comfortable, the room is quite roomy, and the service was top notch. Location wise was very good, easy access to Shibuya station, also very convenience for us when we using baby stroller to go around. The staffs were very helpful. Definitely recommended to our friends.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from 高瀬 愛由, マーケティング at Cerulean Tower Tokyu Hotel
Responded May 13, 2020
Dear Mr./Ms. prabowoh1978 Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. Sincerely yours,
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DreamerKen wrote a review May 2020
11 contributions14 helpful votes
I loved being here. Its right above a 7/11 to get snacks or cash. It has amazing breakfast and the staff helped me make a bunch of reservations in Japanese so that I could go to more exclusive restaurants. Super clean rooms and bath products that smell amazing.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Higher the floor, better the view but honestly everything is amazing
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 高瀬 愛由, マーケティング at Cerulean Tower Tokyu Hotel
Responded May 7, 2020
Dear Mr./Ms. DreamerKen Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. Sincerely yours,
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Svetlana R wrote a review Apr 2020
Athens, Greece468 contributions94 helpful votes
+1
Hotel has a good location: close to the subway station Shibuya and also to the railway station Shibuya (Yamanote line) - just 5 min on foot. About 30 min by taxi from Haneda airport, but this ride will cost you about 80-90 USD. But there’s a cheap bus service to Haneda (1030 yen) / Narita airport (3100 yen) right next to the hotel. At check-in no deposit was held, just card details were added on file. Final payment was made upon check out. My neighbors next door were party guys, I could hear them in the hall, but not in my room, so I could relax and enjoy the silence. The room was quite small but there’s a small storage room for the luggage, that’s very comfortable. There’s an air cleaner in the room. Hotel offers an interesting ladies kit consists of cleansing gel, washing essence, lotion and cream - all of them were high quality products and really good on skin. All amenities are fully refreshed every day: even if I used just a half bottle of shampoo, I’ll additionally get a new one. Ventilation system is poor in the shower. You need to close bathroom door before taking a shower to avoid fire alert. However mirror is heated in the middle, so it’s not steamed up in the middle even after a long hot shower. There’s a nice typical Japanese toilet with a control panel (seat heating, bidet, shower). It was disappointing that I didn’t find any hook in the bathroom to hang on my wet towel or a bathrobe. The only shelf there is for dry towels, the bathroom itself is very small. Towels soak up the water really good and are very soft. Quality of sleep was perfect: soft blanket, comfortable mattress and choice of pillows - we took memory foam pillows. Room service food was average and quite expensive, but you can order it 24/7. You can find better and cheaper options outside. Tea (300 yen) and coffee (400 yen) in the room for extra cost. Gym and swimming pool access are also for extra cost. Hotel staff is great and very helpful. Concierge answered all my questions (I had plenty) and booked tickets to the flowers park in advance. I really enjoyed my stay and hope to come back.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from 高瀬 愛由, マーケティング at Cerulean Tower Tokyu Hotel
Responded Apr 30, 2020
Dear Mr./Ms. Svetlana R Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. Sincerely yours,
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Worldwide Traveller wrote a review Apr 2020
London, United Kingdom100 contributions100 helpful votes
We booked this hotel based on its location steps away from the famed Shibuya pedestrian crossing for the last night of our trip to Japan......such a pity....... This hotel can be easily accessed by public transportation, in this case we took the JR train to get to it and the hotel is literally right across the street. We were very positively surprised from the moment we set foot into the lobby area, the hotel is truly delightful with a calming ambiance in the midst of such a busy area of Tokyo. Check-in is fast and efficient, lifts will take you really quick to your room. We booked an Executiv room which we were really glad we did. It was fairly large in size with a very comfortable bed, a desk for working and a very nicely appointed bathroom with branded amenities. Executive rooms will grant you access to their Executive lounge which is a nice oasis to relax after a day of walking around the area. Typical hotel exec club amenities can be found here. Tokyo is a very big city so if you are going to be staying mostly in that part of town, I would not hesitate to book this property, you'll be happy you did. Expect a perfectly balanced mix of Japanese efficiency and hospitality with a Western hotel experience.
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Date of stay: August 2019
Location
Service
Sleep Quality
Room Tip: Ask for a high floor.....you'll enjoy truly amazing views of Tokyo
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 高瀬 愛由, マーケティング at Cerulean Tower Tokyu Hotel
Responded Apr 15, 2020
Dear Mr./Ms. nostopping1234 Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. Sincerely yours, Customer relation Ayu T.
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PRICE RANGE
$146 - $231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cerulean hotel tokyu
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
408
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Frequently Asked Questions about Cerulean Tower Tokyu Hotel
Which popular attractions are close to Cerulean Tower Tokyu Hotel?
Nearby attractions include Samurai Armor Photo Studio (0.2 miles), Kurand Sake Market (Shibuya izakaya) (0.2 miles), and Shibuya Crossing (0.2 miles).
What are some of the property amenities at Cerulean Tower Tokyu Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Cerulean Tower Tokyu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cerulean Tower Tokyu Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cerulean Tower Tokyu Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Cerulean Tower Tokyu Hotel?
Conveniently located restaurants include star star, Han no Daidokoro Honten, and Han no Daidokoro Kadochika.
Are there opportunities to exercise at Cerulean Tower Tokyu Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Cerulean Tower Tokyu Hotel have airport transportation?
Yes, Cerulean Tower Tokyu Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Cerulean Tower Tokyu Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Shibuya.
Are any cleaning services offered at Cerulean Tower Tokyu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cerulean Tower Tokyu Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.