Cerulean Tower Tokyu Hotel
26-1 Sakuragaoka-cho, Shibuya 150-8512 Tokyo Prefecture
Enter dates to see prices
Full view
View all photos (2,212)2,212
360
Panoramas (10) 
Videos (1)
View prices for your travel dates
Hotel direct offer!Special rate available
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#4 of 37 hotels in Shibuya
Location
4.7
Cleanliness
4.7
Service
4.4
Value
3.9
Cerulean Tower Tokyu Hotel is a luxury hotel facing a good location about a 5-minute walk from Shibuya Station. You can enjoy the night view of Tokyo from the high floor of all rooms 19 floor or more, and you can spend a quiet and elegant time in the city. The hotel also boasts a variety of restaurants, including Provencal cuisine Tower's Restaurant "COUCAGNO" and Teppan-yaki "SAKURA", as well as the Tower's Bar "BELLOVISTO", where you can sip fine sake while overlooking the sparkling night view of Shibuya, Tokyo, and the Garden Lounge "ZABOU", where you can relax and forget about the passing of time.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking garage
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Rooftop bar
Taxi service
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, Japanese
Hotel links
:Special rate available
Location
100Great for walkers
Grade: 100 out of 100
1803Restaurantswithin 0.3 miles
137Attractionswithin 0.3 miles
26-1 Sakuragaoka-cho, Shibuya 150-8512 Tokyo Prefecture
Name/address in local language
Getting there
Rental CarsSee all Shibuya rental cars
2302Reviews72Q+A100Room tips
Reviews
Traveler rating
- 1,201
- 826
- 172
- 51
- 53
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Cerulean Tower Tokyu is the perfect place to stay when visiting Tokyo! Amazing, 5-star service from everyone in the hotel, from check-in to restaurants to room service, maid service, and even laundry service. The location is awesome -- right in the heart of Shibuya, close to metro and JR lines, shopping, and restaurants. We stayed on the executive floor, and would highly recommend it -- the access to free breakfast, tea time and cocktail hours offered a nice break from our hustles around town. We felt very pampered during our stay, and will definitely be back the next time we are in Tokyo.
Read more
Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay on Executive floors if possible so you can use the Executive lounge. Teppanyaki lunch at...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Best location, European plan, Nice Restaurants indoors and most important, is 5 minutes walking distance away from the Shibuya Crossing Starbucks which connects to the subway station tha goes everywhere from there. There is also Hachiko's Statue, great hotel for it's price and privilege.
Read more
Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from 毛利 貴子, オーナー at Cerulean Tower Tokyu Hotel
Responded Feb 28, 2022
Dear Mr. CarlosGReyes19, Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write your review. We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Shibuya. We will continue to do our best to provide a comfortable and relaxing stay for all our guests. We look forward to your continued patronage in the future and to welcoming you again soon. Customer Relations Manager Cerulean Tower Tokyu Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Still the best in Shibuya. Been staying in Shibuya excel for the past years due to its location but it’s getting more worn out. Decided to come back here again and did not regret. Although still not easy to get across the street without lifts and traffic light, the comfort of the hotel is enough to make up for it.
Read more
Date of stay: June 2023Trip type: Traveled with family
Room Tip: Breyer to come by cab and straight to lobby if with heavy luggage
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This room is more of a Western standard-sized room, which we appreciated as we stayed here on the last leg of our trip and had acquired plenty of goodies throughout our vacation. Beds were comfortable, bathroom was wonderful - built-in fudo, so one could shower before taking a traditional Japanese soak! Service was top-notch. Our view of the city was just gorgeous. Located just a few blocks from the Shibuya station and the Shibuya scramble crossing. Added bonus was close proximity to Hachiko memorial!
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 1 week ago
We would like to thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. These wonderful reviews about our room facilities, the view from room window and location are very thankful and also great information for other customers. Thank you very much for staying with us. We would be waiting for your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 2 stays here, with a trip to Kyoto in between. Both times we stayed on the Towers fl (31st), which offers roomy rooms and great city views!! It also comes with incl breakfast in Exec Lounge and cocktail hr privileges. Not cheap, but good value and a great location (about 6 min walk to Shibuya Station). What really stood out was the concierge service from Yomara. We had received a cancellation notice for a restaurant we had booked a few weeks prior through hotpepper.jp and she translated email and then determined after that the restaurant had closed down. She then made several efforts and got us booked a day in advance into a wonderful sushi place in Roppongi. We were very pleased with cocktail hour the times we could get to it. Nice champagne, wine and some limited alcohol offerings, plus light apps. Breakfast was generally just ok, with scrambled eggs and a vegie ratatouille getting old quick. They do provide the European salad/cold cuts option and for Americans, yogurt, croissant/pastry options too.…
Read more
Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 1 week ago
We would likr to thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this wonderful review in your precious time. Thank you for writing a detailed review about the Executive Lounge. Unfortunately, not all of our customers can use this place though there are a lot of customers overseas coming there so it is a great reference for them. Also thank you for praising our concierge. We would definitely relay this to her and it would be a great motivation for all of the staff, thank you very much! Thank you very much for staying with us. We would be waiting for your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a very good experience at the hotel. Stayed on the 24th floor and had a good view of the surrounding areas. Room was clean. Staff were courteous, polite and spoke english. The hotel is a 5 min walk to get to Shibuya Station west exit which you can walk over the footbridge. Airport Limousine bus stops here directly at the hotel and is handy if you also have lots of luggage.
Read more
Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 2 weeks ago
We wouil liket to thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. Thank you very much for writing what kind of view you had from your hotel room, this would be great reference of other customers! Also giving easy to understand directions from the station is also helpful, and talking about the fact that the Airport Limousine stops at our hotel is also great information! Thank you very much for staying with us. We would be waiting for your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing location and hotel! It is within 3-5 mins walk from Shibuya Station. If you are arriving from Narita Airport, you could purchase the Narita Express (NEX) train which will take you 1 hour 15mins to reach Shibuya Station. From there exit via the West Exit which is the closest to the hotel. The room is extremely spacious for hotel in Tokyo! Clean and with all the amenities in the bathroom. Hotel staff are extremely friendly and helpful too even if they could not speak much English, they will ask their colleagues who are able to assist you. There’s also a 7-11 convenience store on the 2nd floor if you want to grab some quick snacks or drinks on the way out to explore Tokyo. There are also eateries nearby the hotel late at night or head over to Shibuya crossing for more food and drinks option. Overall, an extremely pleasant stay there. Will be back soon 😊…
Read more
Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Do note that on the way to the hotel from Shibuya station, it is an uphill walk of about 1min.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 2 weeks ago
We would like to thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. Thank you for praising our hotel and on top of that, writing this detailed review about our hotel and the surroundings is just too wonderful! Definitely this would be a great reference for other customers and very very helpful! Thank you very much for staying with us. We would be waiting for your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel. Service was superb. The staff was friendly and most were very fluent in English. The location was about 2 blocks from the Shibuya station so travel in Tokyo was very easy. We had booked the breakfast included option. The food was tasty and well prepared. The offerings covered many cultural favorites.
Read more
Date of stay: April 2023Trip type: Traveled as a couple
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 weeks ago
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. We are very glad that you did enjoy your stay, and we are very glad that we were able to service you well. Thank you very much for praising our staff. We would like to keep our service us and would be waiting for your next stay in Tokyo.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel ticks every box .. and a few more ! It’s situated 5 minute walk from Shibuya Station for a start . And that’s a big plus as you will see most of Tokyo by using the trains here. The rooms are spacious.. superb sleep quality and a bathroom full of excellent products. The staff here are amazing.. So respectful and I thought they were just super. The hotel boasts some amazing restaurants if your to lazy to move . Cerulean Tower .. We enjoyed a wonderful stay and would return in a flash . Comes highly recommended.. Enjoy !
Read more
Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 weeks ago
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this wonderful review in your precious time. We are very glad that you did have a nice stay with us. Also we are very proud receiving such wonderful wonderful reviews!! We are glad to be of service to you, and we look forward to welcoming you in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Albeit a great location within 5minute walking distance to Shibuyas main area and crossing, it is a shame to say our stay here was not enjoyable and we wouldn’t recommend this hotel. We stayed for 6 nights, and found the room spacious however the bathroom had mould all in the vents that weren’t cleaned. We also found the rooms rather warm and the temperature could not be adjusted, that combined with the heavy thick doonas left us waking up the next morning heavily drenched in sweat. We also arranged for our luggage to be sent to our next hotel, the staff came to collect our luggage at 11am, because we would be out sightseeing and would not be back in time for the 4pm deadline and we were checking out the next day. They didn’t inform us of what was needed from us, and instead of sending our luggage off they retained it. We found the staff inadequate and lacking professional courtesy, if they collected the luggage it is within their scope to ensure all necessary authorisations were approved and signed for. We should’ve arrived at our next destination with our luggage waiting for us but that is now going to be delayed a day. Throughly disappointed as this is a 5-star hotel. …
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 4 weeks ago
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. First of all, we would like to express our deepest apologies for the discomfort you experienced in your room and regarding your luggage. We have informed our housekeeping staff to ensure that the room is cleaned as soon as possible. When sending a package by TA-Q-BIN, it is to be explained that the package may not arrive the next day depending on the destination. We sincerely apologize that we did not explain the above. We will consult with our staff to prevent this in the future. We sincerely apologize for the repeated inadequacies.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$312 - $480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cerulean hotel tokyu
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
408
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCERULEAN TOWER TOKYU HOTEL - Updated 2023 Prices & Reviews (Shibuya, Tokyo)
Frequently Asked Questions about Cerulean Tower Tokyu Hotel
Which popular attractions are close to Cerulean Tower Tokyu Hotel?
Nearby attractions include Tokyo Comedy Bar (0.1 miles), Samurai Armor Photo Studio (0.2 miles), and Kurand Sake Market (Shibuya izakaya) (0.2 miles).
What are some of the property amenities at Cerulean Tower Tokyu Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Cerulean Tower Tokyu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cerulean Tower Tokyu Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cerulean Tower Tokyu Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Cerulean Tower Tokyu Hotel?
Conveniently located restaurants include star star, Kinnotorikara Tokyo Shibuya Center Street, and Hakushu - Kobe Teppanyaki.
Are there opportunities to exercise at Cerulean Tower Tokyu Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Cerulean Tower Tokyu Hotel have airport transportation?
Yes, Cerulean Tower Tokyu Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Cerulean Tower Tokyu Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Shibuya.
Are any cleaning services offered at Cerulean Tower Tokyu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cerulean Tower Tokyu Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.