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Cerulean Tower Tokyu Hotel

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About

#4 of 37 hotels in Shibuya
Location
4.7
Cleanliness
4.7
Service
4.4
Value
3.9
Cerulean Tower Tokyu Hotel is a luxury hotel facing a good location about a 5-minute walk from Shibuya Station. You can enjoy the night view of Tokyo from the high floor of all rooms 19 floor or more, and you can spend a quiet and elegant time in the city. The hotel also boasts a variety of restaurants, including Provencal cuisine Tower's Restaurant "COUCAGNO" and Teppan-yaki "SAKURA", as well as the Tower's Bar "BELLOVISTO", where you can sip fine sake while overlooking the sparkling night view of Shibuya, Tokyo, and the Garden Lounge "ZABOU", where you can relax and forget about the passing of time.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking garage
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Rooftop bar
Taxi service
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Rate:Special rate available
2,341Reviews75Q+A100Room tips
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Lee G wrote a review Apr 16
Los Angeles, California12 contributions19 helpful votes
+1
The Cerulean Tower Tokyu Hotel is top notch in every way possible. The building itself is immaculately clean, with an expansive lobby with a massive window showcasing gorgeous landscaping. The staff is as helpful and kind as can be. The location is stellar, just a few minutes walk from plenty of shopping and restaurants as well as train stations galore. The executive room we booked was sold out so they upgraded us to a Junior Suite which was incredibly well appointed. The bed, as well as all the furnishings, was very comfortable, and our room was as quiet as any I've experienced. One of our favorite parts of the stay was the executive lounge cocktail hour, where the attentive staff served a delicious Sakura Cocktail (gin) as well as appetizers, champagne, and a stunning view. This, along with the breakfast and laundry vouchers were worth booking on the executive level. The bar on the 40th floor also had an incredible view of Shibuya at night, as well as a jazz pianist which was a wonderful accompaniment to the atmosphere. The fitness center had a good array of activities available and was clean and not too crowded. The restaurants we tried were both very good, with a wide variety of foods available at the breakfast buffet near the lobby. All in all, a solid stay at Cerulean Tower Hotel, and my wife and I wouldn’t hesitate to return.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: The executive lounge happy hour is a great bonus. And be sure to try the breakfast buffet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 days ago
We would like to thank you for choosing the Cerulean Tower and for taking time out of your precious time to share your impressions with us. We are very pleased to hear that you enjoyed our facilities very much and we are incredibly grateful that you have highly evaluated us. We assume you enjoyed your stay at Executive floor, which is happy for us. The parts you complimented such as the view, seasonal Sakura Cocktail at the Executive lounge and jazz pianist at Top bar are our specialties, so we are glad to hear that you enjoyed them very much. We will share your compliments with our staff and we would like to keep up our service. Thank you for staying with us. We hope to welcome you back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzanne L wrote a review Jan 2024
London, United Kingdom5 contributions3 helpful votes
Hotel's Favorite
Fantastic hotel experience! Wonderful, respectful staff, great ambience. THe executive lounge is great, so as the Michelin star restaurant and the Japanese breakfast. The room had a nice view, and was very well equipped and clean. I can only highly recommend!!!
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Get the exec lounge access, really great, as well as the Japanese breakfast! It's amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded Jan 16, 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very grateful that you did enjoy your stay with us. We are incredibly grateful that you have highly evaluated us and also commented us as an Fantastic hotel experience! ” It is just so exciting to see such a wonderful review! We would definitely like to relay this to our staff. Thank you very much for staying with us. We would be keeping up our service and would be waiting to serve you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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unnati_divecha wrote a review Apr 16
Mumbai, India21 contributions3 helpful votes
Great hotel with superb location - a short walk from Shibuya Station. The room size is good and spacious which is not common in the otherwise matchbox sized rooms in Japanese hotels. The bathroom toiletries were L'occitane and the hotel gave us as many bottles of drinking water as needed, free of cost. The breakfast spread could be better but I would still recommend this hotel!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 days ago
We would like to thank you for choosing the Cerulean Tower and for taking time out of your precious time to share your impressions with us. We are very pleased to hear that you enjoyed our facilities very much. However, we are very sorry that breakfast’s variety was not enough for you, we will use your opinion as a reference. We are very looking forward to welcoming you at Cerulean Tower Hotel again on your next visiting to Tokyo. Once again, thank you so much for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa C wrote a review Apr 15
Northbrook, Illinois114 contributions62 helpful votes
Great location—easy to access JR Yamanote line as well as walk to Shibuya Scramble and other malls and restaurants. The room was clean and well laid out. The bathroom was immaculate and was well stocked with toiletries. The bed was very comfortable. Unfortunately we didn’t use any of the hotel amenities or concierge, but it was nice that they had a 7-11 on site!
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 days ago
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. We are very glad that you enjoyed your stay, and we are very glad that we were able to provide the service to you well. Thank you very much for praising the location, cleanliness, and so on! If you have another chance to stay at our hotel, please use our amenities! They will make you relax. Thank you for staying with us. We hope to welcome you back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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853Tom wrote a review Mar 2024
Albuquerque, New Mexico, United States51 contributions36 helpful votes
I would go back to Tokyo just to stay at the Cerulean Tower again. The room was very nice and well furnished. Many amenities were provided in the room. The bed was comfortable and the walk-in shower was very convenient. The breakfast buffet was a tiny bit pricey but very good. They had one staff member whose whole task was to squeeze oranges for fresh squeezed orange juice. The location near Shibuya Crossing was great. But the best feature was the staff. They were unbelievably helpful and polite. You could not get off the elevator or come in the front door without a staff member rushing to help you.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 3 weeks ago
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you for the various compliments. We do think that a lot of customers would find this useful. We will share your compliments with our staff and would like to keep up our service. Thank you for staying with us. We hope to welcome you back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chrissi A. wrote a review Mar 2024
Munich, Germany7 contributions8 helpful votes
We had a great stay at the Cerulean Tower Tokyo Hotel as a family of three. When we arrived we were greeted in the friendly Japanese way and felt welcome right away. We even got upgraded to a Corner Room with enough space for us and a great view of Mount Fuji and Shibuya. The bathroom amenities were plentiful and of high quality. The room was spot on clean and well kept. The breakfast, both the buffet and the Japanese style breakfast, were wonderful and also there the staff always made us feel welcome. The subway and other transportation lines are a little walk away, further than we expected but still ok. All in all we would love to come back and stay again, as we had a great time there.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded 4 weeks ago
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy with us, and thank you for complementing our staff, great views, room amenities and both breakfast! We would definitely like to relay this to our staff. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louise R wrote a review Feb 2024
Adelaide, Australia57 contributions37 helpful votes
We stayed recently for 6 nights in two Executive Level rooms on a family trip. This is a wonderful hotel. Very convenient to Shibuya Station and easy walk to many restaurants and shops. We used the pool and gym as they were included with our rooms and they were very clean and well equipped. Rooms were large by Tokyo standards and had a fantastic range of amenities (even a curling wand and PJ's!). My only reasons for 4 stars not 5 is 1. buffet breakfast in lobby restaurant was fine but the same every day and 2. the Executive Lounge staff had a weird habit of "reserving" tables for who (we assume) they believed to be VIP Japanese guests. We have never encountered this before! Overall this was a great stay and we would return without hesitation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded Mar 5, 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for staying with us for 6 nights on a family trip! We are very glad that your family did enjoy the stay on Executive floor rooms. The buffet breakfast may seem the same if you are staying for a long time with us; several daily menus are available and a Japanese food corner has also been set up since late January. If you have a chance, please try our Japanese style breakfast on the 2nd floor. Thank you very much for staying with us. We hope to welcome your family back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olivia S wrote a review Feb 2024
Canggu, Indonesia10 contributions2 helpful votes
Absolutely beautiful hotel. So much charm, lovely and helpful staff and rooms were huge with great amenities. Cleaning was thorough and regular, and the breakfast was great. Would absolutely stay here again. It really did exceed our expectations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Get to breakfast early as it is quite busy from 9am.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded Feb 29, 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy with us, and thank you for complementing our hotel, staff and amenities! We would definitely like to relay this to our staff. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway29313565567 wrote a review Jan 2024
1 contribution
The hotel swimming pool facility is chargeable even for hotel guests for 2200 yen.I feel is ridiculous. This is a 5 stars hotel by Pan Pacific. The pool is free only for hotel guests who staying executive level. I been staying in many 4 to 5 stars hotels and this is the first time I encounter paying fee for using swimming pool facility. I plead for appeal that the hotel can provide usage of swimming pool free for all hotel guests. Thanks
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: If you wishes to use the swimming pool, pls kindly book the executive floor room or book another...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded Jan 16, 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are deeply sorry that your stay with us was not to your satisfaction. Thank you for your valuable feedback on the pool fees. We will share it with the person in charge and refer to it for future service improvement. For your information, staying guests (over 18 years old) use the gym free of charge from October, 2023. Thank you very much for staying with us. We would be keeping up our service and would be waiting to serve you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ImpromptuVentures wrote a review Dec 2023
Seattle, Washington1 contribution9 helpful votes
+1
Amazing customer service, excellent location and very clean property. I stayed here for a total of 6 nights. Location: 5-10 min walking distance to Shibuya Station, Shibuya Crossing and all other major attractions in Shibuyya. Taxi service was also very convenient to and from the airport. Other areas, such as Shinjuku are about 10-15 min taxi ride away. Or, accessible by trains. 7-Eleven conveniently located by the property. View: Incredible views of Tokyo from the room and also the bathroom/shower. Cleanliness: Extremely clean room, bathroom and common areas. Daily housekeeping service. Comfort: Very comfortable bed and pillows. Fresh smelling sheets. Clean carpet. Fast elevators. Fitness: The property offers a nice fitness area (stationary bikes, treadmills, weight training machines, and a very nice dry sauna). I believe the gym is open until 9 PM.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: If you're traveling from the U.S., always keep in mind that it's the next day in Japan. Keep that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from カスタマーリレーション 毛利, オーナー at Cerulean Tower Tokyu Hotel
Responded Jan 4, 2024
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very very grateful that you did enjoy your stay with us. All these wonderful complements are just too wonderful, so we would like to share them with our staff! "Amazing Choice for Shibuya, amazing customer service and very clean property" is honoring comment we can get from our customer. We would be keeping up our service and would be waiting to serve you again. Thank you very much for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$292 - $498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cerulean hotel tokyu
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
408
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CERULEAN TOWER TOKYU HOTEL - Updated 2024 Prices & Reviews (Shibuya, Tokyo)

Frequently Asked Questions about Cerulean Tower Tokyu Hotel
What are some of the property amenities at Cerulean Tower Tokyu Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Cerulean Tower Tokyu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cerulean Tower Tokyu Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cerulean Tower Tokyu Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
Are there opportunities to exercise at Cerulean Tower Tokyu Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Cerulean Tower Tokyu Hotel have airport transportation?
Yes, Cerulean Tower Tokyu Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cerulean Tower Tokyu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cerulean Tower Tokyu Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Cerulean Tower Tokyu Hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Does Cerulean Tower Tokyu Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Cerulean Tower Tokyu Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.