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5-31 Jingumae, Shibuya 150-0001 Tokyo Prefecture
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Traveler (101)
Room & Suite (77)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Trunk(Hotel)
Updated 10/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 36 hotels in Shibuya
Location
4.4
Cleanliness
3.3
Service
4.2
Value
4.1
TRUNK (HOTEL) is the transmission point of a new style of social contribution called . is "to live true to yourself, without undue pressure, but with a life-sized social purpose." Hotel interior and design.Amenities and minibar in the rooms.Items, which can be purchased at the store, the takeout coffee··· Here exists various schemes that allow you to experience socializing. It is a hotel for all people who are living the “now”, and whose desires are to “be of help to someone” and to “do something for a reason”.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot tub
Yoga classes
Bar / lounge
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air purifier
Bathrobes
Air conditioning
Housekeeping
Private balcony
Kitchenette
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Bottled water
Clothes rack
Minibar
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, Japanese, Korean, Portuguese
54Reviews2Q+A5Room tips
Traveler rating
  • 24
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  • 11
Time of year
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Popular mentions
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Most Recent
Jason B wrote a review Sep 2022
Makati, Philippines68 contributions54 helpful votes
I stayed at the Tokyo Hilton before arriving here. While I have nothing against that hotel the Trunk was just such a better feel. From the location to the rooms to the amenities to the chill feel at the restaurant below. Don't miss the vegan plate for lunch. We'll be back.
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Date of stay: September 2022
Rooms
Sleep Quality
Room Tip: what is nice about this location you have so much you can walk to that you save on time and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Luc_BKK wrote a review Jul 2021
Bangkok, Thailand56 contributions21 helpful votes
Amazing resort in the heart of Shibuya district. Absolute gem for distinguished travelers. Design, decorations, amenities, service, food, atmosphere....flawless experience ! Not a cheap option though but you pay for high standard and quality
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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littlemrspottz wrote a review Feb 2020
Melbourne, Australia230 contributions102 helpful votes
We were lucky enough to stay here at the end of a week of work in Tokyo... It’s a fabulous, hip, busy hotel in a great location walking to shops. Rooms are great, light and well equipped with all kinds of great amenities. Definitely recommend a stay here!!!!
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Manolo L wrote a review Jan 2020
39 contributions61 helpful votes
This hotel is meant for weddings, there isn’t much service and the staff are like wedding planners. We had arrived early and was promised early check in but was told they had no information about this and asked us to come back later, when we did the same staff attended to us could not recognize us and forgot who we were when it was barely 2 hours ago that we spoke to her. They don’t help with bigger bags and you have to take them up to the rooms yourself. Rooms are really really tiny, toilet had barely space to turn around. Carpets were stained and dirty. They called us the moment we got to the room and instead of a welcome was told everything at the mini bar area is chargeable except the coffee and tea. They are so welcoming !!!! Noticed the sink was choked and called them but no one answered, when someone finally answered but with an unhappy voice and said loudly YES!!! When I told her about the sink she says she will send someone to check but the person never did. We did not bother anymore and left it as it was. When ever we used the sink we had to be careful not to flood the sink because of the choke. Staff are generally unfriendly and cold. You can see they are very fake even when they try to smile at you. Not worth the money we payed. A night costs around 500.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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TrippySupervisor wrote a review Dec 2019
Singapore175 contributions189 helpful votes
Pros: 1. Location is amazing. It's just minutes walk from almost anywhere interesting in Shibuya 2. The hotel is beautifully designed. From its exterior, lobby / bar, restaurants, shop, and rooms. The design is consistent yet functional. Details are crazy. Overall the design gives us a sense of staying in a private condo rather than a hotel 3. Room amenities are so well thought of. We are group of friends staying in the Living Suite. The suite is complemented with a record player (with selections of vinyl too), a kitchenette / bar (almost like an actual personal bar), mini bar offering is dominated by local snacks and drinks which we love very much. But the most surprising thing is a projector (yes, literally projector), in the living area, so we spent our nights enjoying our own "mini cinema" inside the suite. How amazing is that?! 4. Price, for three people, is reasonable considering the location, room space, and also amenities 5. The bar is very good and has a great vibe and crowd 6. The store is also a highlight. We ended up buying some of the room amenities, socks, kendama, bamboo fan, and some other stuff Cons: 1. Hotel is not only about building and interior, but also about feeling welcomed. The staff seemed too busy with so many things when we stayed there and we largely felt ignored 2. Better soundproofing will help to improve the sleep quality, especially knowing that the hotel is running a lot of local events
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Anilegna wrote a review Dec 2019
Hong Kong, China936 contributions905 helpful votes
Wanted to try something not so corporate so tried out Trunk (Hotel) with some trepidation due to the high number of negative reviews on TA Arrived and was warmly welcomed by staff at front door that brought me to reception where check in was quick and painless. I was on my way out to dinner so hung out in the lobby for a little bit before my car arrived and had a brief chat with the same friendly girl manning the front door. Must say a hotel’s first impression is set with staff like her. The room was small and had no closet, but it was comfortable & every item was well thought out and had a story that came with it (most made by local artisans and sometimes from upcycled waste, ie the flip flops which you get to take home instead of disposable hotel slippers). I booked the cheapest room possible but there are 14 other rooms, that looked enticing on booking.com. Based on TA reviews, I brought my bose noise cancelling headphones but didn’t need to use them, my one night stay was comfortable and I would not mind coming back. (and check out the other room types). Realized most of the negative TA reviews were written by guests disappointed about the service in the common areas which I didn’t have time to try but from the brief moments I was there, the lounge had a happy vibe, seemed to be quite happening and popular. Look forward to coming back.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Daniel S wrote a review Oct 2019
Los Altos, California2 contributions
We stayed at the Trunk hotel twice in the past month, and do highly recommend if you like chic design, lively communal spaces, tasty food and cocktails, warm and professional service, and clean, comfortable, well appointed rooms. The smaller rooms are definitely on the small side, as with any modern hotel in a bustling and popular neighborhood, but the larger rooms with balcony were such a treat! Location was spot on, in the heart of Shibuya, and the onsite restaurant and breakfast were superb! ありがとございました, Trunk Hotel staff!
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Date of stay: October 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GTL77 wrote a review Jun 2019
46 contributions46 helpful votes
Very convenient and full of great service and good food. Thank you for a superb service you have my family. My whole family of 6 stayed at the suite, it was perfect for us.. We would definitely stay there again. The location is very good, there is a walking only commercial street a block away full of energy and nice cute little stores. The bar at the lobbyists a lot of life, even in the mornings. I would recommend to stay here for a short or long stay.
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Date of stay: June 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Sarah wrote a review Mar 2019
Los Angeles, California58 contributions51 helpful votes
If you're looking for a hip hotel in a great location then Trunk Hotel is the place for you! The staff was friendly and helpful with any of our needs. The rooms were bright and well designed. The restaurant was especially nice offering optional gourmet vegan meals with fresh baked breads in the mornings. I would definetly stay here again, the location was great for exploring shops and restaurants by foot.
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Date of stay: January 2019
Value
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: room with a loft was really nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Excursion606924 wrote a review Mar 2019
1 contribution5 helpful votes
何度かラウンジ、パーティ、ビジネスミーティングやダイニングで利用しているが、店員の接客が本当に酷い。笑顔は皆無で、かつラウンジをビジネスの重要な打ち合わせ利用中に話を遮り、この席は利用できないので、移ってもらえるか?と無愛想に言ってくる。カフェを利用しながらのラウンジでの打ち合わせはダメという、ホテルラウンジの在り方としては信じられないルールを押し付けてくる。ソーシャラライジングとパブリックがコンセプトとのことだが、あまりにもスタッフの接客が酷く、それどころではない。その手前の最低限のホスピタリティもない。カジュアルさやフレンドリーさを完全に勘違いしている。 Although I have used the lounge and hotel for the party and business use for sevearal times, Thier terrible and disgusting services make me disappointed finally. During our business meeting with guests and an important client, one staff cut in and disturb us and literally ordered us to move the sheet. There seems to be a very odd and strange rule that they have to move those who are having a coffee for the meeting to somewhere. They really misunderstanding friendly and hospitality even thought their vision is to open to public and encourage socializing. They are truly rude enough to discourage people who are gathering together.
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Date of stay: March 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$255 - $523 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu
NUMBER OF ROOMS
15
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Frequently Asked Questions about Trunk(Hotel)
Which popular attractions are close to Trunk(Hotel)?
Nearby attractions include Zakuro Show (0.3 miles), Kiddy Land Harajuku (0.3 miles), and Shibuya Cat Street (0.2 miles).
What are some of the property amenities at Trunk(Hotel)?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Trunk(Hotel)?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Trunk(Hotel)?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Trunk(Hotel)?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Trunk(Hotel)?
Conveniently located restaurants include Nabezo Shibuya Koendori, Ichiran, Shibuya, and Catch the Cajun Seafood.
Are there opportunities to exercise at Trunk(Hotel)?
Yes, guests have access to yoga classes during their stay.
Is Trunk(Hotel) located near the city center?
Yes, it is 0.4 miles away from the center of Shibuya.
Does Trunk(Hotel) offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Trunk(Hotel)?
The staff speaks multiple languages, including English, Portuguese, Japanese, and Korean.
Are there any historical sites close to Trunk(Hotel)?
Many travelers enjoy visiting Tokyo Central Railway Station (3.7 miles), Sengaku-ji Temple (2.6 miles), and Yasukuni Shrine (3.1 miles).