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The Ritz-Carlton Tokyo

Travelers' Choice award winner
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9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
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1 room 1 adult
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The Ritz-Carlton Tokyo
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1,017 Reviews from our TripAdvisor Community

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Taipei, Taiwan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is the first time I am staying in a Ritz Carlton. I must say that I am very satisfied with the services provided. When we arrived at the hotel from the airport, the concierge greeted us with our names. It never happened with other hotels. We stayed in a deluxe room with an amazing view of the Tokyo Tower... More 

Helpful?
Thank floydgm
Oslo, Norway
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at RC Tokyo for a week in Jan/Feb. I'm a RC platinum card holder and not easily impressed (see my other Tripadvisor reviews) but I can easily sum up our stay at this hotel in one word: perfect. The hotel, which occupies the top eight floors of the Tokyo Midtown skyscraper, performs excellent on all levels: from checking... More 

Helpful?
2 Thank JEM M
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear JEM M Thank you for staying at the Ritz-Carlton, Tokyo and for taking the time to write your warm comments. We are very honored to read that our hotel “holds the gold standard for hotel service”, it will certainly be a great motivation for us. I will surely share your comment with the staff of the service team to... More 

Hong Kong
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

this is my second visit to the RC in a span of three years. I love the vicinity and wanted to give this hotel the benefit of the doubt. But on both occasions I was given a room designed for the ability challenged. usually I would have no issues with this but the room does not have a shower cubicle... More 

Helpful?
1 Thank inviso
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear inviso Thank you for staying at The Ritz-Carlton, Tokyo and taking the time to write your feedback about us. We read your comment about what happened at check-in and will immediately investigate what happened. Please also do not hesitate to contact me personally whenever convenient for you. Meanwhile, since we are committed providing a truly memorable stay and service... More 

Buenos Aires, Argentina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Tokyo is an impressive city with a Japanese skyline - it feels so Japanese. Ritz isn't especially Japanese, but the hotel never fails in satisfying me! The impeccable service, the stylish rooms, and the feeling of entering my room after a long walk in Tokyo is always an exhilarating one! I hope I will be able to return, but the... More 

Helpful?
Thank Stensholm
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Stensholm Greeting from The Ritz-Carlton, Tokyo ! Thank You for staying with us and the taking the time to write your comment. We are very pleased to read that you enjoyed your room. I do hope we may look forward to welcoming you back to the Ritz-Carlton, Tokyo in the near future. Please do not hesitate to contact me... More 

Paris
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Ritz Carlton Tokyo is located on the top floors of Tokyo Midtown tower, one of the newest skyscrapers in the city (floors 45 - Lobby to 53) offering dramatic 360 deg views over the city. My room had a direct view across the city and over to mount Fuji. The location is ideal, at the heart of Roppongi and... More 

Helpful?
Thank chayato
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear chayato Thank You for staying at the Ritz-Carlton, Tokyo. We truly appreciate that you took time to share your experience with us. We are very pleased to read that you enjoyed our facility and service, will share your warm comments to all the members of the team to keep them motivated. Should there be any way that I may... More 

Honolulu, Hawaii
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is ideal for those guests who would like to explore the culinary establishments in Roppongi, there are a great number of small eateries within walking distance offering different types of local Japanese cuisines. The services rendered by the hotel, from airport meet-and-greet to hotel reception, concierge, and from restaurants to spa, were outstanding. We were... More 

Helpful?
2 Thank Robert S
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Robert S Greeting from The Ritz-Carlton, Tokyo ! Thank You for the time you have taken to share your experience with us. Thank you for your comment about the cigarette smell at the reception floor, we will take note for our further improvement. Your feedback is much appreciated and we continue to work hard to ensure that our products... More 

Oakland, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Ritz-Carlton Tokyo. The service, as expected at a Ritz-Carlton, was impeccable. Every attention to detail is met here. From the welcome at the front desk, to the service in the restaurants, to the wonderful gym and spa facilities. My teenagers and I like, in particular, the gym on the 47th floor. Wow, what... More 

Helpful?
Thank David D
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear David D Thank you for choosing The Ritz-Carlton, Tokyo again for your stay in Japan. We always want to know how we can help our guests during their vacation and we are glad to know your family enjoyed our facility and the view. We were pleased to learn that our staff provided the level of service we are well-known... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton Hotel is the epitome of opulence. This is the place to stay if you want to experience the very definition of excellent service. The rooms are wonderfully spacious with spectacular views over Tokyo and the restaurants are first class. We visited all the restaurants (French, Japanese and International) and the food was amazing, especially at the Japanese. I... More 

Helpful?
Thank Melanie L
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Melanie L Thank You for staying at the Ritz-Carlton, Tokyo. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. It is our continued mission to provide all of our guests with a personalized stay that creates memories for a lifetime. We... More 

lanhamumc
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room and facilities are all at a very high standard. Food services are excellent. The best part of my stay was the staff. They are attentive, caring, informed. The location is interesting and convenient. The adjoining shopping mall has a large number of high end shops and good restaurants.

Helpful?
1 Thank lanhamumc
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear lanhamumc Greeting from The Ritz-Carlton, Tokyo ! Thank You for staying with us and the taking the time to share your experience. We are very pleased to read that you enjoyed our food and delighted to read what you wrote about our staff, I will surely share it with them. Should there be any way that I may be... More 

Rotterdam, The Netherlands
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Ritz-Carlton Tokyo for 4 days and must say, it was an incredible trip. Room was spacious and nice designed. Service was great and lets talk about the view... Amazing! We could even see the mount fuji on clear days. Gym is sufficient but again, the view makes it so much better. Food and drinks are a bit... More 

Helpful?
Thank cmirck
MasanoriHosoya, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear cmirck Greeting from The Ritz-Carlton, Tokyo ! Thank You for staying with us and the taking the time to share your experience. We are pleased to read that you enjoyed the view from many places of our facility. Should there be any way that I may be of further assistance to you, please do not hesitate to contact me... More 

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Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighborhood
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