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The Ritz-Carlton, Tokyo

Travelers' Choice award winner
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Name/address in local language
9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
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The Ritz-Carlton, Tokyo
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1,196 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Newport Beach, California, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Whenever I come to Tokyo I find myself trying to find a room at the Ritz-Carlton before anywhere else. In Tokyo, your experience with hotels can be hit or miss because some of the "better" hotels have also been around for close to 70 years. The Tokyo Ritz is definitely on the new side, probably less than 10 years so... More 

Helpful?
Thank Jason K
New York City, New York
Level Contributor
124 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The lounge was way far from silence or zen, it's lively and fun with live music at night time. But once I got on to the elevator, the peace was there. I didn't know who's around our room- only knew by hanging newspaper bags. It's just pleasantly quiet all the time. We, travelers, sometimes, suffer from jetlag or fatigue from... More 

Helpful?
Thank nyay
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear nyay Thank You for staying at the Ritz-Carlton, Tokyo with your family and taking the time to write your experience with us with a warm expression. We are pleased to know you had a relaxing, peaceful stay in the hotel. We also well noted your feedback about the in-room dining, it is much appreciated and we will share it... More 

Melbourne, Australia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This may be one of the best hotels my partner and I have ever visited. Granted, we may be a bit biased because we splurged on the Club Level accommodations. Regardless, the hotel itself couldn't have been any nicer, from the location to the furniture to the staff to the killer views. We especially enjoyed the lounge for breakfast (the... More 

Helpful?
Thank TwoCavaliers
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear TwoCavaliers Thank You for staying with us and the taking the time to share your experience. We are very pleased to read that you had a “magical visit”! I will share your warm appreciation to our staff, thank you for even remembering and mentioning each of their names. We look forward to welcoming you and your partner back to... More 

Princeton, New Jersey
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment you pull up to the portico, the friendliest of team members greet you. Quickly you are whisked to the 45th floor where the lobby is bright and has some of the best views of the city. The check in process is smoothe as it took place in our suite. The rooms and service are impeccable. The hotel... More 

Helpful?
Thank safooma
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear safooma Thank You for staying at the Ritz-Carlton, Tokyo and for taking the time to write your experience with us with a warm expression. Our guests’ satisfaction is our top priority and I was delighted to learn that you enjoyed our food presentations at the Club Lounge. We look forward to welcoming you back again, hopefully in the near... More 

Level Contributor
23 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had been on a business trip to Tokyo and decided to book this hotel because of the review and I am also a fan of The Ritz, from the arrival we were treat politely and professionally, it is a plus for Japanese people considering the fact that i have been to many countries. Once you are in the bath, which... More 

Helpful?
Thank Samuel A
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Samuel A Thank you for choosing us for your hotel in Tokyo and for taking the time to write your experience about The Ritz-Carlton, Tokyo. Our guests’ satisfaction is our top priority and I was delighted to read your “mind was filled with a lot of peace and energy” by enjoying the widespread view of the city from your... More 

Lenexa, Kansas
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Ritz-Carlton Tokyo for the first, then the last leg of our vacation to Japan. The Ritz-Carlton, Tokyo was a wonderful experience from the time we set foot on the property, until we waved goodbye 12 days later. The hotel itself is so beautiful. Our room was large and comfortable. We were told it had recently been... More 

Helpful?
Thank kcfolk
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear kcfolk There is nothing more like a warm and positive comment to motivate us, I want to thank you for taking your time to write us a kind and complimentary review. I was pleased to read that you enjoyed to have some impressive cocktails at our bar. I would like to share your praises with the bartenders and all... More 

Dunedin, New Zealand
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazing hotel with incredible views of the city and is centrally located. The staff are brilliantly trained and provid a high of service and skill, this coupled with a smiling face and a great attention to deal make it a wonderful stay.

Helpful?
Thank kerryhoarekiwi
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear kerryhoarekiwi Thank you for staying at the Ritz-Carlton, Tokyo and for taking the time to write your experience. I was delighted to read about our staff's smiling face and attention to make a wonderful stay, I would like to share your praises with them to let them know their actions are truly appreciated. We look forward to the opportunity... More 

Boise, Idaho
1 review
5 of 5 stars Reviewed 1 week ago

Fabulous hotel in Tokyo with incredible views of the city, wonderful staff and room sizes that are much larger than you would expect in Tokyo. This is not an inexpensive hotel but if you can afford it, it is highly recommended. Great people, great hotel.

Helpful?
Thank mworthen
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear mworthen Thank You for taking your time to write us a kind and complimentary review. I was delighted to read your comment “great people, great hotel”, would like to share your praises with them to let them know their actions are truly appreciated. The Ladies and Gentlemen of the Ritz-Carlton, Tokyo, look forward to welcome you back and serve... More 

St. Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Ritz-Carlton Tokyo is centrally located and has a spectacular views. The service is exceptional with friendly and helpful staff - that maintain respect for your space and privacy. The club lounge provides many services throughout the day and has the best location in the hotel for seeing the skyline.

Helpful?
Thank Nell T
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Nell T Thank You for staying at the Ritz-Carlton, Tokyo and for taking the time to write your experience with us. Our guests’ satisfaction is our top priority and I was delighted to learn that you enjoyed your stay. Should your travels bring you back to Tokyo, please do not hesitate to let me know, it will be our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have now stayed at the Tokyo Ritz Carlton 5 times, and it has never let me down. Nowhere else have I experienced such impeccable and friendly service. The staff here really care, and it results in a fantastic stay every time. I dwell on the staff because, for me, this really counts a lot. But this is not to... More 

Helpful?
Thank Hamish A
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Hamish A Thank you always for choosing us for your hotel in Tokyo and for taking the time to write your experience about The Ritz-Carlton, Tokyo. We are pleased to know you have enjoyed not only the facility and service but also the location. Yes, the view of Tokyo from the lobby is great and if you get on... More 

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Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more   less 

Additional Information about The Ritz-Carlton, Tokyo

Address: 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $475 - $1,684 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Tokyo 5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton, Tokyo Japan
Hotel Style:
#2 Spa Hotel in Minato
#2 Luxury Hotel in Minato
#2 Business Hotel in Minato
#4 Family Hotel in Minato
#10 Romantic Hotel in Minato
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