We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Ritz-Carlton, Tokyo

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton, Tokyo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,224 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 591: English reviews
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Located in Roppongi shopping área.It has the best view of the city. Staff is perfect and food lovely. Breakfast buffet it has everything! Rooms are really confortable but of course with all the compliments that a luxury chain like RC can offer.Don't hesitate on your next stay!

Helpful?
Thank gorkazm
Los Angeles, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The quality of service here is exceptional, even by Japanese hotel standards. No fewer than 6 people helped me from my car to my room. They all greeted me by name as if by magic, and each step of the process anticipated every need. It was beyond expectations--I wasn't given directions to the subway station--I was escorted there by a... More 

Helpful?
Thank jmm8109
North Bergen, New Jersey
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very impressed with the Ritz Carlton Tokyo. Compared to dozens of other Ritz Carlton and Four Reasons hotels, this location has the best service hands down. Especially their Club Level service was very impressive. Like many other reviewers I was very impressed with their Club Lounge experience. It exceeded my expectation. Excellent breakfast, dinner Hors d'oeuvre including cocktails, concierge service,... More 

Helpful?
Thank Ji J
MasanoriHosoya, General Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Tokyoadmin Thank You for staying at the Ritz-Carlton, Tokyo for your family gathering and taking your time to write us a kind and complimentary review. I was delighted to read that you spent a luxurious time and your parents were happy about our service. The Ladies and Gentlemen of the Ritz-Carlton, Tokyo, look forward to welcome you back and... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed with my family at this hotels this Summer for more than a month, which might seemed to be along time, but after the service we have received from the staff at the Club Lounge and specially the Club manger Valter Valente himself who made our stay very special. He went out of his way to set with... More 

Helpful?
Thank aalmuala
MasanoriHosoya, General Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear aalmuala Thank You for staying at the Ritz-Carlton, Tokyo with your family and for taking the time to write a very warm comment about us. Our guests’ satisfaction is our top priority and I was delighted to learn that Valter and all the staff did their best to make your stay special. Should your travels bring you back to... More 

Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

it's the ritz-carlton at its best. they know u when u arrive n throughout your stay -- they remember your wants and show u in the subtle of ways. treating u like a special guest and friend. from the little touches in the room ( they remembered I love origami n had the most beautiful paper flowers sent up), graceful... More 

Helpful?
Thank Johara H
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Johara H Thank You again for coming back to The Ritz-Carlton, Tokyo and share your experience with a warm expression. Our Ladies & Gentlemen, are delighted knowing you enjoyed all that we have to offer, we are very proud to be your choice of hotel in Tokyo. We look forward to welcoming you back, hopefully in the near future.... More 

Short Hills, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My Husband and I stay at this hotel two or three times per year for business. Recently we were able to bring our teenagers with us. The hotel employees , especially those in the club lounge, went out of their way to make our children comfortable. The hotel personnel always remember us upon arrival and make every effort to have... More 

Helpful?
Thank Shannon C
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Shannon C Thank you for staying with us with your family and sharing a very warm comment with us and the readers of TripAdvisor. Our Ladies & Gentlemen, are delighted knowing you enjoyed all that we have to offer. We are very pleased to know that the Club Lounge was a comfortable place for your children, I will surely... More 

Los Angeles, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you've never been to Tokyo then this is where you want to stay. It is the perfect location and I spent a lot of time investigating other hotels. This hotel is located above two major subway lines that we used everyday. It's also in the top floors of the tallest building in Tokyo. To top it off the hotel... More 

Helpful?
Thank laughter1
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear laughter1 Thank You for staying at The Ritz-Carlton, Tokyo and taking the time to share your experience. We are very pleased to read that you had enjoyed your stay. I will share your warm appreciation to Leon, thank you for your warm comment and remembering his name. We look forward to welcoming you back to the Ritz-Carlton, Tokyo, hopefully... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for in-town family gathering for 2 nights. Spent luxurious time with the best, friendly and kind service you can ever imagine. Their serving policy of "Ladies and Gentlemen Serving Ladies and Gentlemen" is truly amazing that I personally thought through my professional skills wondering if I am that professional at work? My parents in late 60s were extremely... More 

Helpful?
Thank TokyoAdmin
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are big for Japan standards, nice view overlooking Tokyo Tower. Room amenities are all 5 star as you'd expect from Ritz Carlton. Location is a 5-10 minute walk from Roppongi and situated in Midtown, a bit of a trendy, artsy location in Tokyo. Service was good without being outstanding, breakfast was limited if you're a Westerner used to a... More 

Helpful?
Thank kli9
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear kli9 Thank you for recommending The Ritz-Carlton, Tokyo to the readers of TripAdvisor. We are very happy knowing that you have the intention to return for another stay, and look forward to welcoming you back to enjoy everything that we have to offer. Warm regards, Masanori Hosoya Hotel Manager The Ritz-Carlton, Tokyo More 

Cambridge, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms: superb. The view from our 50th floor room was breathtaking - our room faced the imperial palace and gardens so we could see the Tokyo Skytree and a 180 degree view of downtown Tokyo. We didn't use the TV when there is such an amazing view to be had. Beds were comfy, pillows felt like soft down. Two bottles... More 

Helpful?
Thank edralph_uk
MasanoriHosoya, Hotel Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear edralph_uk Thank You for staying with us and the taking the time to share your experience to the readers of TripAdvisor. We are very pleased to read that you enjoyed every aspect of our facility. The Ladies and Gentlemen of the Ritz-Carlton, Tokyo, look forward to welcome you back and serve to create memories for a lifetime, please do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

755 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (675)
Viewed
Hotel & Grounds (40)
Viewed
View from Room (82)
Viewed
Room/Suite (126)
Viewed
Dining (30)
Viewed
Bathroom (39)
Viewed
Pool/Beach Area (7)
Viewed
Other (351)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Dining (26)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Minato
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 106 in Minato
4.5 of 5 stars 2,353 reviews
Shinjuku
Park Hyatt Tokyo
Park Hyatt Tokyo
#1 of 79 in Shinjuku
4.5 of 5 stars 2,336 reviews
Show Prices
Show Prices
Show Prices
Akasaka / Roppongi
Grand Hyatt Tokyo
Grand Hyatt Tokyo
#5 of 106 in Minato
4.5 of 5 stars 1,476 reviews
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Odaiba / Shiodome / Shinbashi
Andaz Tokyo Toranomon Hills
Show Prices
Show Prices
Show Prices

Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more   less 

Additional Information about The Ritz-Carlton, Tokyo

Address: 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $535 - $1,714 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Tokyo 5*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, Agoda, Hotwire, HotelTravel.com, JAPANiCAN, Odigeo, Priceline, Travelocity and Jetsetter so you can book your The Ritz-Carlton, Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton, Tokyo Japan
Hotel Style:
#2 Spa Hotel in Minato
#2 Business Hotel in Minato
#2 Luxury Hotel in Minato
#4 Family Hotel in Minato
#10 Romantic Hotel in Minato
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay