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1-9-1 Higashishimbashi, Minato 105-7337 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3180)
Room & Suite (1434)
Dining (356)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Tokyo
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 147 hotels in Minato
2020 Travelers' Choice Best of the Best
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. Conrad Tokyo's TwentyEight is the stylish spot in Tokyo for breathtaking views, signature drinks, and afternoon tea. Dine at our acclaimed restaurants and order wine from our cellar for a superlative meal. More luxuries for your stay: Direct Shiodome station access Fine dining, casual eating, and a must-visit bar Beautiful guest rooms and suites with spectacular views Tranquil Mizuki Spa, fitness facilities, and a 25-meter pool Flexible event spaces for up to 450 guests
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Full view
Property amenities
Paid private parking on-site
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Paid wifi
Hot tub
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Hair dryer
Laptop safe
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Great View
Languages Spoken
English, Japanese
3,865Reviews68Q+A100Room tips
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Popular mentions
현호 조 wrote a review Sep 14
Monfalcone, Italy7 contributions3 helpful votes
I think sometime, you also need to spend a different day with your girlfriend in your routine. Last Saturday was such a day for me. Although it was the first time to visit Conrad Tokyo, it actually provided a completely different sky and cityscape. Also, The most impressive of them was the service of Conrad's hotelier, who were perfect and elegant in the midst of the COVID 19. The professional consciousness of all the employees was conveyed, so there was no regret over the hotel choice, especially I really appreciate Maako Ito San's service against my demanding needs. She was perfect for us with her professionalism and language skill and make us to be cozy and give more remarkable memories. That's why everyone says Tokyo Conrad is the best Conrad in the world. Next month i have a special day, hence i will stay again at there with my girlfriend 가끔은 여자친구와 다른 하루를 보내야 할 때도 있을 것 같아. 지난 토요일은 나에게 정말 좋은 날이었어. 콘래드 도쿄를 방문한 것은 처음이었지만, 실제로는 전혀 다른 하늘과 도시 경관을 제공했다. 또한 그중에서도 가장 인상 깊었던 것은 COVID 19의 한복판에서 완벽하고 우아했던 콘래드의 호텔리어에 대한 서비스였다. 전 직원의 전문적 의식이 전달되어 호텔 선택에 대한 후회는 없었으며, 특히 나의 요구 사항에 맞서는 이토 산 마아코의 서비스에 진심으로 감사드린다. 그녀는 프로페셔널함과 언어실력으로 우리에게 완벽했고, 우리를 포근하게 해주고, 더욱 놀라운 추억을 선사해 주었다. 그래서 모두들 도쿄 콘라드가 세계 최고의 콘라드라고 말하는 것이다. 다음달에는 특별한 날이 있어서 여자친구와 함께 그곳에 다시 머무를 것이다.
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Date of stay: September 2020Trip type: Traveled as a couple
Claire298184 wrote a review Aug 2020
Tokyo, Japan58 contributions45 helpful votes
I have always been intrigued about Tokyo Conrad. Recently, due to covid 19 and timing after a Japanese holiday the price was more affordable than usual. People were very polite and helpful. Being a diamond member I got upgraded to a room with a view over the gardens and Tokyo Bay, which was quite lovely. The room had everything you could wish for with separate bath and shower. The 25m pool on the 29th floor was narrow, but very nice. Fortunately there were few people in there when I went. The executive lounge was closed, so I went to the foyer cafe area for afternoon tea which was delicious and minimalist. Cocktail hour had free flowing nice wines between 6-8. Again a minimalist, tasty food platter was given to you. The breakfast was the most disappointing. For me it was complementary, for anyone else around 4,000 yen. I am sure due to safety and guest numbers there was purposely not a great deal of choice. I chose the lobster omelette from the menu which was okay. As one of my favourite places to stay is in the Conrad in Singapore, I could not help comparing the two, which perhaps overshadowed my views of Conrad Tokyo. It is a lovely hotel and a great place to stay. I am glad to have stayed there, but possibly might not be rushing back.
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Date of stay: August 2020
Sleep Quality
Joseph Huang wrote a review Jul 2020
Kaohsiung, Taiwan170 contributions
I have heard so much about Conrad Tokyo, but had stayed away from it due to its pricey rate. After becoming a holder of the American Express Hilton Aspire card, I finally got a chance to experience the hotel using the Free Night Certificate I received from Hilton. The hotel is located near JR Shimbashi station, but it still requires a 10-min walk through the underground shopping arcade. If you want a more direct access, take the Yurikamome Line and get off at Shidome Station, and you will see the hotel right in front of you. The hotel is surrounded by business buildings and you will see men and women in power suits throughout your stay. Check-in at Conrad Tokyo was a pleasant experience. Staff was friendly and cheerful and since we arrived early, as Diamond Member, we were led to the Executive Lounge to relax while they prepared the room for us. The Executive Lounge has a gorgeous view of the Rainbow Bridge and Odaiba. Our room was upgraded to an Executive Suite with city view. The room was extremely spacious considering the expensive land price of Tokyo. Bathroom featured dual sinks and there was a bathtub and a TV, which allows one to watch TV while taking a bath. Conrad Tokyo offers an afternoon tea and a evening happy hour at the Executive Lounge. We went to both and found the food and drink variety to be satisfactory. The afternoon tea featured cakes and pastries as well as some hot snacks. The evening happy hour offered salad, cold cuts, and hot food. Of course alcoholic drinks were also complementary for those who visit the lounge. Breakfast at the hotel restaurant was also fabulous. The lobster omelette offered to Diamond Member was heavenly, and the buffet variety was more than enough! Our check-out experience was also a great one. One of the hotel staff overheard my son's obsession with train and decided to give him a bottle of Shinkansen-shaped water. That's hospitality to the finest level. Conrad Tokyo is definitely one of the best hotels we have ever stayed, and certainly one of the best in the world.
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Date of stay: November 2019
maria wrote a review Apr 2020
Toronto, Canada2 contributions
This hotel exceeds all my expectations! The lady at the exec lounge was so kind. Staff here is just awesome. It was a great place to stay and it's definitely in a super convenient location. I highly recommend staying here!
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Date of stay: February 2020
Sleep Quality
tequilatamm wrote a review Apr 2020
Vallejo, California183 contributions122 helpful votes
We stayed for one night at the Conrad Tokyo, at the beginning of our trip, in December, and again in mid-January, at the end of our trip. We are diamond members, and were hoping for a chance at an upgrade at this lovely hotel, for at least one of the two stays. Our first stay was 2 nights before New Years, so we knew that the hotel would likely be too full to offer such an upgrade. We were correct, but even though we were given a Standard King, which was what we had booked, the soft furnishings and decor of ALL the rooms at this fine property are top-notch, and we were happy to have the time to luxuriate in this wonderful room, with quite a pleasant city view, on our first night in town. (See my other review of the December stay, on this site). I reviewed the hotel after our first stay, because it was so wonderful, I didn't want to wait. Not only is the property stunning, but the location is wonderful too, on a couple main train lines, and near some pleasant, upscale shopping, and the Hamarikyu Garden. Apparently, the staff read my review at that time, and in order to try not to disappoint, offered us an upgrade to a 1 bedroom suite overlooking the Hamarikyu Garden and Tokyo Bay, on this second stay in January! They always say the true measure of a hotel is its people, and the staff at this hotel indeed made our stay wonderful! They knew we were coming back, and we were greeted with open arms. There is nothing like coming back to a hotel, and being treated like long lost family! Yohei, the Assistant Front Office Manager, came and welcomed us when we checked in, in the executive lounge, and told us the story of how they had seen our previous review, and despite the hotel being very full on this night, wanted to make it a point to see we were looked after, and had reserved a 1 bedroom suite for us. This night was "coming of age day" in Japan, when people turning 20 are celebrated, and hotel capacity is usually very full on this night. During the following 24 hours, no less than 6 staff on his team treated us as royalty, and were attentive and kind beyond the call of duty. The whole team is clearly quite proud of their hotel, and were happy to be able to accommodate loyal customers, something we very much appreciated! The one bedroom suite had sweeping views, a walk-through closet, between the living area and bedroom area, a monstrous bathroom with heated floors and separate shower and bath, with the bath having a TV in it, the shower having an overhead rose and a hand shower. I particularly loved the 10x10 Koehler sinks in the bathroom, with HansGrohe Faucets, and am searching for them now for my own home! I personally loved the desk/table in the living area, which was large and great for anyone having to do some work while staying at the hotel. And the sofa was generously deep and very comfortable after a long walk around Tokyo, as was the lounger by the window in the bedroom. The lobby is commanding, and has the most wonderful bar and lounge area, twenty-eight, which on both of our stays, was brimming with happy celebrations, music and laughter, which made for a very cozy atmosphere. You can get extravagant drinks and cute afternoon tea here, with a view and great ambiance. The highlight of the stay (besides the people, who really made the stay fantastic) was the breakfast. As Diamond Members, we were entitled to either the club lounge, or Cerise, the all-day restaurant. Of course, we chose Cerise where, in addition to the buffet options, we were allowed a choice off the made-to-order menu, which was extravagant. We had the omelet lobster fricasse on one occasion, and the croffle on the other (which had truffles... and was YUM). I have been to many of the more upscale hotels in Tokyo during my 9 trips to Tokyo over the past 15 years or so (Marriott Shinagawa, Westin, the other Hiltons), and out of them all, this buffet stood out above all the others for its high-quality, exapnsive buffet choices, as well as its extremely pleasant outlooks and ambiance... and once again, for the people. From chef to server, we were greeted with a smile and attentive service. Even the restaurant manager worked hands on with his staff, and cleared plates and engaged in pleasant chit-chat with us. This is something you don't see at many hotels these days. The Club Lounge offerings too, were pleasant. There were some fantastic wine collections, and the tea time offerings were very yummy cakes, puddings, and chocolates, as well as finger sandwiches. If there were any one thing that let down the hotel, it was that the evening club cocktails were full by the time we arrived, at the starting time, on the dot. We were asked to go back to our room and they would call us when a table opened up. We were told it would likely be around 15 or 20 minutes, but it was about 45 minutes. We were still able to partake of all the cocktail lounge had to offer at our late seating time, though staff were struggling to replace food items and clear tables. I don't blame this on the Conrad, I blame it on the patrons. We also stayed at the Hilton NishiShinjuku and the Hilton Odaiba during this stay, and experienced similar issues. It seems that people who book club rooms take extreme advantage of Hilton's generosity. We saw families of more than 4 people with several children under the age of 10 running around causing havoc. These families would sit around for hours eating free "dinner" and annoying other guests... and this was at all the properties. I would suggest tightening up rules around number of guests and duration of stay, at the very least, for Hilton Clubs in general, as a solution to this issue. However, once again, I can't say this was an issue with Conrad Tokyo specifically, it was a general issue with all the Hiltons we stayed at. I have seen it happen in US and China before, but not at previous stays at Hiltons in Japan, so it was sad to see. Aside from that one blip, we were so impressed with the pride all of the staff at Conrad Tokyo, and so grateful for the experience and generosity of providing us a 1 bedroom suite on this occasion. They say that great staff is supported by great managers. Clearly from the GM all the way down through management takes great pride in their work, and so do all of the people they support. We are looking forward to coming back for another pleasant stay when the world opens up again! The next time we hope to stay long enough to try out some of the other restaurants such as China Blue and Kazahana. I think we'll probably also try the Conrad Osaka on the next trip too! In all the stays I've had at upscale hotels in my lifetime, this may not have been THE most upscale (though it was right up there), but it did have some of the best quality offerings, and was my personal favorite of them all! Thanks once again, for a very upscale stay, but also for treating us as family!
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Date of stay: January 2020
$401 - $724 (Based on Average Rates for a Standard Room)
conrad tokyo hotel minato, conrad hotel tokyo, conrad hotel minato, minato conrad
JapanKantoTokyo PrefectureTokyoMinatoOdaiba / Shiodome / Shinbashi
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Frequently Asked Questions about Conrad Tokyo
Which popular attractions are close to Conrad Tokyo?
Nearby attractions include Hama Rikyu Gardens (0.2 miles), Caretta Shiodome (0.1 miles), and Advertising Museum Tokyo (0.1 miles).
What are some of the property amenities at Conrad Tokyo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Tokyo?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Conrad Tokyo?
Conveniently located restaurants include Annam Indian Restaurant Ginza Tokyo, Fish Bank TOKYO, and Tateru Yoshino Bis.
Are there opportunities to exercise at Conrad Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Conrad Tokyo have an airport shuttle?
Yes, Conrad Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Conrad Tokyo located near the city center?
Yes, it is 0.9 miles away from the center of Minato.
Are any cleaning services offered at Conrad Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.