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New Sanno Hotel

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New Sanno Hotel
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272 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Cambridge, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I loved this place so much it was like being in America with all it's services and the best spot in Japan to see the sights. Only American servicemen or government people can stay here so it is a wonderful secure place to stay. It is a five star hotel and the staff is wonderful. I wish I could live... More 

Helpful?
Thank mellowsky
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Was up in Tokyo from Yokosuka Japan and was last minute, but the staff was awesome and was able to get me a room even though they were very busy! The room was beautiful, the decor of the entire Hotel was modern but kept with Japanese culture! Love this place and will definitely will be back!!

Helpful?
Thank Patrick O
Kitanakagusuku-son, Japan
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've always heard so much about the New Sanno, so when our command pastoral services planned two trips to climb Mt Fuji, of which the New Sanno was an option, I chose this trip. All because of New Sanno. It's a great hotel. There's a nice selection of restaurants, a well stocked NEX, and an amazing gift shop across from... More 

Helpful?
Thank Elyse B
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It is an excellent hotel only meant for military members were department of defense personnel. And their family members. If you were in a normal hotel it would be about five stars with the rating. Excellent accommodations such as Wi-Fi hotels and the service is top notch

Helpful?
Thank Phoenix T
Lewisville, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The new Sanno has been really upgraded since I last stayed there in the 70's. Very economical (for Tokyo) and in a decent location relatively close to the subway (1/2 mile walk). While not easy to get a reservation, the staff are very cordial and always helpful. If you can take advantage of staying at the New Sanno (see requirements... More 

Helpful?
Thank Patrick M
Jacksonville, North Carolina
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is located in a upscale area of Tokyo, which is approximately a 10 minute walk from the nearest subway station. I stayed here last weekend and was very impressed with the service and value. The service is good and you can't beat the price for a well appointed room in Tokyo. Security is tight with everyone required to... More 

Helpful?
Thank nytaz66
Seoul, South Korea
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

IF you are lucky enough to be eligible to stay here, you have found paradise in Tokyo. I judge all other DOD lodging based on this hotel's service and cleanliness. I have stayed in all of the room types, and can say this place rocks. While the rooms are small compared to American standards, there is no place in Tokyo... More 

Helpful?
Thank RSlug
Meridian, Idaho
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2016

I did not expect the hotel to be this nice. It is in nice neighborhood and has security check to enter. Make sure you have passport and ID with you when you arrive. Every transaction inside is with US dollars. I wanted to get something from vending machine but did not have US dollars. I could have gone to the... More 

Helpful?
Thank homeschoolmom27
Panama City Beach, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2016

Stayed at the New Sanno dozens of times during the course of seven years in Japan. Always a wonderful experience. The facility has too many amenities to list, the rooms are comfortable, well appointed and clean and the service is always impeccable. The crew at the bar (Agustin, Mags, and the rest of the team) always make our stay extra... More 

Helpful?
1 Thank pbjprops
Pearl City, Hawaii
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2016

We spent 2 nights here and everything was excellent. We needed medical attention. Staff told us about an ER about 1 block away and worked out great plus and English speaking Medical Doctor just across the street so all medical concerns were quickly cared for.

Helpful?
Thank HarveyL2
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This hotel is open only to holders of specific United States Military Identification cards. Please contact the hotel directly for further information. ... more   less 

Additional Information about New Sanno Hotel

Address: 4-12-20, Minami-Azabu, Minato 106-0047, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $35 - $122 (Based on Average Rates for a Standard Room)
Number of rooms: 149
Also Known As:
New Sanno Hotel Tokyo, Japan
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