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    Sheraton Miyako Hotel Tokyo

    1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
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    1/28/2018 1/29/2018
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    Traveler (975)
    Room & Suite (432)
    Dining (163)
    Overview
    • Excellent28%
    • Very good51%
    • Average15%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “meguro station” (139 reviews)
    “shuttle bus” (93 reviews)
    “spg platinum” (16 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,688)
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    581 - 585 of 853 reviews

    Reviewed October 21, 2013

    I stayed at Sheraton Miyako, Tokyo and was pleasantly surprised by this hidden gem. Tucked away in a little corner of Tokyo, away from the hustle and bustle of the city, this hotel has a wonderful garden and spectacular lobby and lounge. Although the room...More

    1  Thank Saffy A
    Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded October 30, 2013

    Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. The live Jazz performance in our lobby lounge is very popular among our guests. Our hotel is located in one of...More

    Reviewed October 18, 2013

    Great stay at the hotel. Excellent service. Spacious triple occupancy room, which is a nice change from most other hotels in Tokyo. Airport limo makes a stop here, making it convenient to get to. Shinagawa station is a 10 min ride (~1000¥) away. Shuttle bus...More

    1  Thank mh_ct
    Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded October 30, 2013

    Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. As you commented, we have shuttle bus service from hotel...More

    Reviewed October 17, 2013

    The entire hotel is way too dark, the front desk and lobby employees are rude and poorly trained, couldn't make any international calls, we sat in the virtually unlighted room for two hours before we could move to a room with decent lighting, their location...More

    Thank Amy Michèle B
    Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded November 1, 2013

    Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are deeply sorry for the inconvenience due to the bad services received from our front and lobby staff I also...More

    Reviewed October 17, 2013

    I stayed here three nights in October 2013 as part of almost two week long business trip. Positives: - Hotel room was substantially bigger than typically in Japan - Nice big plants in the room made it feel less "hotel room" and more home like...More

    1  Thank Jarkko S
    Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded October 30, 2013

    Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret that you were not satisfied with our food. We are sure all of the foodstuff here...More

    Reviewed October 17, 2013

    poor poor poor. Poor location, service levels are lacking and lastly, a crazily smelly room. It's not the cigarette smoke smell, it's just a bad smell that seems like a mixture of sweat and dirt. SMELLY! I can't live in smelly rooms! I don't know...More

    3  Thank postedbycharline
    Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded October 30, 2013

    Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience caused by bad smell in your room. I...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $159 - $609 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Luxury Hotel in Minato
    • #19 Romantic Hotel in Minato
    • #27 Business Hotel in Minato
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 494
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Rakuten, Priceline, JAPANiCAN, Orbitz, Travelocity, Hotwire, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Sheraton Miyako Hotel Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Kanto >
    • Tokyo Prefecture >
    • Tokyo >
    • Minato >
    • Shinagawa / Gotanda
    • Also Known As
    • Sheraton Tokyo ,
    • Sheraton Minato ,
    • Minato Sheraton ,
    • Sheraton Miyako Hotel Tokyo Japan
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    Traveler (975)
    Room & Suite (432)
    Dining (163)
    Pool & Beach (27)
    Hotel & Grounds (686)
    Bathroom (88)
    Business Center & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Shinagawa / Gotanda
    In Shinagawa, an office district shares space with
    luxury residential buildings and the scene is
    constantly changing with rapid development. Ikedayama
    park and Togoshi park are great places to see
    beautiful traditional Japanese gardens with ponds, as
    well as enjoy the changing seasons. Shinagawa was a
    post and a port town during the Edo era and the lavish
    old Shinto shrines and Buddhist temples at Shinagawa
    ...More
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    Ask a question
    Questions & Answers
    Annienon
    September 14, 2017|
    AnswerShow all 4 answers
    Response from AJE62 | Reviewed this property |
    I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
    1
    Vote
    Jenny V
    September 8, 2017|
    AnswerShow all 2 answers
    Response from stevensE8641XY | Reviewed this property |
    You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
    0
    Votes
    Dang N
    August 8, 2017|
    AnswerShow all 2 answers
    Response from taipeitongue | Reviewed this property |
    contact the hotel directly, usually bebefit is only for member and one companion,you need to check with hotel. Some Japaneses hotel will charge second guest,even children
    1
    Vote
    Room Tips
    "renovated room"
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    "Take the shuttle car to Meguro station"
    Read review
    "some rooms in high floor are with a view of Tokyo Tower. Not bad at night"
    Read review
    "Rooms are hot, lounge food is marginal. The woman who works as the lounge concierge tries to help and is the..."
    Read review
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