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Sheraton Miyako Hotel Tokyo

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Sheraton Miyako Hotel Tokyo
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1,441 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Hong Kong, China
Reviewed yesterday NEWvia mobile

Landed Tokyo early and arrived the hotel early. Was surprised and happy that we were offered early check-in as we were exhausted after a long flight and bus journey. Staff were pleasant and willing to help and rooms were nicely furnished. The only thing is it's a little far from the underground train station and shuttle bus only runs till...

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Helpful?
Thank Cava B
Sydney, Australia
Reviewed 4 days ago NEW

We stayed here in winter with 2 adults in one room and 2 teenage kids in another. The rooms were a good size (especially for Tokyo!) and very well maintained. The staff were attentive and the service was up to the excellent standards one comes to expect in Japan. There is a shuttle service to the JR Meguro station but...

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Helpful?
Thank Alex H
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to read that you enjoyed very much stay with us. Your kind comments have been passed on to our team and this will motivate us all to keep up the good performance. Thank...

Sydney, Australia
Reviewed 1 week ago via mobile

Our family of 5 took 2 adjoining rooms for our last 2 nights in Tokyo. The rooms were well appointed and spacious for Japan hotels. We liked that there was a bath tub too. My only gripe was the lighting in the room was not adequate. Their regular shuttle bus to Meguro Station made commuting Super easy. We would stay...

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Helpful?
Thank drsfr
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Sincerely, Guest Service Sheraton Miyako Hotel Tokyo

Singapore, Singapore
Reviewed 1 week ago via mobile

Although the facility is old but well maintained so keeping quality better than its age. One of the best thing is having indoor Swimming pool with enough length and width which is not so common in Tokyo area.

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Helpful?
Thank masanorik44
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Sincerely, Guest Service Sheraton Miyako Hotel Tokyo

Reviewed 1 week ago

I stayed at Sheraton Miyako before Christmas and I'm very pleasantly impressed by quality of their rooms (despite some reviews said that their rooms are old) and the high service quality this hotel offers. Although the hotel is not close to Shinjuku and Tokyo station, it is 4 mins away from the nearest subway station and they have a frequent...

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Helpful?
Thank Manicjam
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. It is a pleasure to receive positive feedback. I will share your comments with our team and thank Concierge team on behalf of you. I am sure that your feedback will encourage all of our staff to continuously improve the quality of our services....

New York City, New York
Reviewed 1 week ago

I rarely write hotel reviews, but felt very grateful to the Hotel Miyako for the excellent job they do. We recently stayed here for about a week. Our room like the entire property was spotless. The room was larger than we expected. Our King size bed was very comfortable. It is a very well managed hotel. The bamboo lounge had...

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Thank weiserb
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We appreciate your sincere feedback and hope you will give us the opportunity to welcome you again.

Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed here for 5 nights. Rooms are very average. I stayed in a superior deluxe king size room and I wasn't too impressed. Staff are amazing. Big advantage is that the hotel runs free shuttle bus to and from the train station which is only a 5 minute bus ride or 20 minute walk every 15 minutes. Train line is...

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Thank alexandrem84
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Tokyo_Santa

Brookline, Massachusetts
Reviewed 2 weeks ago

We chose this hotel mainly because we booked our Tokyo trip last minute and this was the only one that was not over US500 per night. Our room was on the second floor and included sheraton club lounge access - a great perk to have as we took advantage of the daily western style buffet breakfasts and evening refreshments from...

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Thank Ssloman
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer.

Hong Kong
Reviewed 2 weeks ago

Just one night at this hotel that is off the regular tourist track, but pretty close to some key points like Roppongi and Shinagawa, both 8-10 minutes by taxi. Other posters have noted that if you are looking for the metro, you will need to walk, a minimum of 7 minutes to the closest subway stop or a 20 minute...

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Helpful?
Thank pamarx200
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. We regret to hear that we were not able to provide a true experience due to some inconveniences during your stay. I have shared your comment to all stuff. We are refurbishing guest rooms little by little. We appreciate your feedback as it allows...

Boston, Massachusetts
Reviewed 2 weeks ago

Big, comfortable hotel in a nice neighborhood. Easy walking distance to Shirokanedai station, and the shuttle bus to Meguro is a nice bonus. The room, bed, and bathroom were good. Lovely garden. A couple of small disappointments: This was our first time in Japan, and the toilet was difficult to use without any instructions in English (we figured it out...

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1Thank GJM3
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel.We would like to take the necessary actions to ensure similar situations can be avoided in the future. We...

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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: $161 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Hotel Style:
#15 Luxury Hotel in Minato
#16 Family Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Miyako Hotel Tokyo staff and other travelers.
21 questions
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See all questions (21)

Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ensure you know how to arrive this hotel then book it, especially it's your 1st visit.”
 of 5 bubbles Elijah1202, Dec 10, 2016 | Read review
“Choose a deluxe or a club floor room”
  • View of the lobby
 of 5 bubbles Aneesh2011, Dec 10, 2016 | Read review
“None smoking and in the rear.”
 of 5 bubbles 923BobG, Nov 18, 2016 | Read review
“ask for a room view garden”
 of 5 bubbles H6111YBmohammeda, Nov 16, 2016 | Read review
“balcony room, japanese garden, quiet room”
  • Luxury room on 7th floor, with balcony
 of 5 bubbles fhnology, Oct 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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