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Hotel Okura Tokyo

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Hotel Okura Tokyo
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1,383 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Hong Kong
Reviewed 2 days ago NEWvia mobile

Great service, good command of English for all staff, nice room condition, classic elegant lobby, the only downside is the breakfast is lack of variety and charged premium. 服務很好,服務人員的英文都不錯,房間大且舒適,大廳很日式典雅,唯一不好的是早餐以價位來說, 菜色選擇太少,雖然品質不錯

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Helpful?
Thank Andy700311
Thessaloniki, Greece
Reviewed 1 week ago via mobile

A very classy hotel, extremelly spacy rooms (difficult to find in Tokyo), extremelly clean, organised and guest friendly. The only think that could be better is the selection of European breakfast, and a light renovation to lobby in order to lighten up the place.

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Helpful?
Thank mikalina2013
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you for taking the time to give us your feedback. Regarding your comments, we are terribly sorry for not being able to live up to your expectations.We will definitely take your suggestion into consideration for our future service...

Carmel, Indiana
Reviewed 1 week ago

Since traveling internationally for business for the last 35 years, Hotel Okura ranks as one of the best world wide. Not cutting edge in terms of fads, but timeless in terms of service and a very high class operation. Quite part of town, across the street from the US Embassy in an "embassy section of Tokyo", within a short walk...

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Helpful?
Thank ralphwilhelm1
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We truly appreciate your patronage for many years. It was our great pleasure to have you with us at Hotel Okura Tokyo. We are glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best services to our guests. We hope to have the pleasure...

Reviewed 1 week ago

We spent three nights at the Okura. The hotel is centrally located (though quite a long and expensive cab drive from Narita airport) and is just a few minutes drive from attractions like Ginza. The nicest part about this hotel is its people. The staff is very warm and courteous, true to the lovely culture of Japan. Right from the...

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Helpful?
Thank 202vineetb
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for staying at Hotel Okura Tokyo and taking time to share your feedback. We are pleased that you were satisfied with our service and location. With regards to swimming pool and health club, our guests can enjoy them for free by becoming a member of One Harmony which is also free to join. Inheriting Japanese Traditional...

Westfield, United Kingdom
Reviewed 2 weeks ago

Lots of people have said this needs a revamp and I do agree, but it's still a eally nice hotel. The Teppanyaki Restaurat was mind blowing, quite possibly one of teh finest meals I've ever had. The other restuarants were just as good, service as you would expect was really good. Breakfast was OK, got what I like. The staff...

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1Thank Bruce M
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for your stay with us, and for taking your time to share your experiences at Hotel Okura Tokyo. We were sorry to hear that on this occasion we failed to meet your expectations regarding the quality and facilities of the room. We will definitely address the problems you pointed out to further improve our facilities and services. We hope you will come back to Hotel Okura Tokyo again, where we feel sure you will find our services much more improved.

Irvine, California
Reviewed 2 weeks ago

Professional service, large rooms, with a retro, classic feel. The furniture and decor are reminiscent of an older time (think Mad Men), yet minimalistic, clean, and charming. Staff was very friendly and the concierge was very helpful in getting us last minute dinner reservations. Hotel location is convenient, within walking distance to Roppongi restaurants and nightlife. Overall, very enjoyable stay.

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Helpful?
Thank p1nkLem0nade
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. We are very glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best...

London, United Kingdom
Reviewed 2 weeks ago

The last time I stayed here, about six years ago, I remember thinking it needed refurbishing. Six years on, nothing appears to have changed: it just needs one more urgently now. The Okura remains a well-located hotel, equidistant between the business district of Otemachi and the Roppongi Hills office complexes, and within walking distance of Roppongi's restaurants and bars (15...

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1Thank CWrightMedia
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you so much for taking the time to write to us. We are pleased to see that you were satisfied with our service and location. Inheriting Japanese Traditional Beauty of the old Main Building, the new Main Building...

Reviewed 2 weeks ago via mobile

Stayed in several Tokyo hotels first time here. Old classic very 70's but I can't really fault anything. Rooms very good, normal no plug by the bed. Wifi was excellent and super easy to access. Staff helpful. Breakfast was very disappointing limited choice and in cramped hot space and coffee was really poor. Did room service one night and the...

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Helpful?
Thank Malcolm C
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you for taking the time to give us your feedback. Regarding your comments, we are terribly sorry for breakfast for not being able to live up to your expectations. We will definitely take your suggestion into consideration for...

Luxembourg City, Luxembourg
Reviewed 3 weeks ago

Globally, an easy stay at the Okura hotel in Tokyo. I was travelling for business reasons, so headed up there for 2 nights only. The room was spacious and clean, with a view on the city - very functional, nothing special. The breakfast buffet is fine, but a bit crowded even early in the morning. So, all in all, a...

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Thank Arbre_Sage
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you for staying at Hotel Okura Tokyo and taking time to share your feedback. We are very glad that you enjoyed your room and breakfast. We hope to have the pleasure of welcoming you back in the near future.

TRENTON
Reviewed 4 weeks ago

What an amazing hotel. The staff were so, so kind and helpful, always waiting with a smile, and any assistance you might need. Beautiful, large room, wonderful view. Spotlessly clean, the cleanest I've ever stayed in, and definitely had the nicest toiletries of any hotel I've been in before. Stayed here for three nights, and it was well worth it....

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Helpful?
Thank Jennifer D
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for your stay with us, and for taking your time to share your experiences at Hotel Okura Tokyo. It was a great pleasure to have you with us. We are delighted to learn you had satisfied with your room, breakfast and the staff. The entire Hotel Okura staff extends their warmest welcome, and will continue to...

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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Kyubey
Kyubey
Cuisines: Japanese, Sushi, Asian
Sazanka
Sazanka
Cuisines: Japanese
Yamazato
Yamazato
Cuisines: Japanese
Orchid Room
Orchid Room
Cuisines: International
Chinese Table Starlight
Chinese Table Starlight
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 

Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $163 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan
Hotel Style:
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#9 Family Hotel in Minato
#11 Luxury Hotel in Minato
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Okura Tokyo staff and other travelers.
7 questions
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Questions? Get answers from Hotel Okura Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“World class; towers are quieter; ask for business man's room for a westerner.”
 of 5 bubbles ralphwilhelm1, 1 week ago | Read review
“Has own stop for "Friendly Airport Limousine" (a bus!), a really convenient way to and from Narita Airport, also with luggage.”
 of 5 bubbles dutch_gooi, Nov 1, 2016 | Read review
“did not find anything wrong with our room all was fine”
 of 5 bubbles janmcleod, Oct 2, 2016 | Read review
“Rear enterance to Kamiyacho station is hard to find. If you come from Kamiyacho follow signs for Camilia Cafe.”
 of 5 bubbles widerquist, Aug 18, 2016 | Read review
“We had a room facing the United States of America's Embassy, very quiet!!”
 of 5 bubbles irenekaufmann, Aug 3, 2016 | Read review
5 of 5
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