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Hotel Okura Tokyo

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Traveler (910)
Room & Suite (554)
Dining (164)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“south wing”(105 reviews)
“main building”(83 reviews)
“orchid bar”(18 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,669)
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722 results
Traveler rating
364
249
76
17
16
Traveler type
Time of year
LanguageEnglish
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364
249
76
17
16
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All reviewssouth wingmain buildingorchid barmid centuryclassic hoteljames bondembassy districtjapanese servicehealth clubhibiya lineimpeccable servicerooms are spaciousbusiness centerjapanese stylequiet areahotel guestsan excellent hotel
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1 - 5 of 722 reviews
Reviewed today

Legendary hotel - service beyond impeccable but rooms have not changed in decades - even if technically upgraded, so compared to other asian hotels, looking somewhat tired. Still very special - perhaps just not what you are expecting seeing how room presentation has evolved over...More

Thank michaelrp2018
Reviewed 4 days ago

I visit first time to Japan and had wonderful experience! Hotel Okura is located in embassy area with US embassy in front. Great hospitality and good brand with all facilitiy. I was impress with their concierge service specially Osamu Hamasaki (Mr.) was very helpful and...More

Thank Niteshbansal21
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 3 days ago

I would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was my great pleasure to have an opportunity to serve you. Thank you for your kind comment. I am glad to hear that...More

Reviewed 1 week ago

The Okura is the oldest 5 star hotel and it therefore breathes nostalgia. It has a great atmosphere. This will be the last year in the former glorious style because it will be completely renovated. The staff is very friendly and helpful and has an...More

Thank HV1963
Response from 宿泊統括部総支配人室, Manager at Hotel Okura TokyoResponded 1 week ago

Thank you very much for your recent stay with us, and for taking the time to share your wonderful comments on TripAdvisor. It is our great pleasure to learn you had a wonderful time during your stay with us, and the services and atmosphere were...More

Reviewed 1 week ago via mobile

Okura is a famous brand in Japan. It is close to Tokyo station. Room condition was so good and entire Okura style was also nice! Modern and luxurious ! Room looked somewhat resort not a hotel . Kitchen was installed inside room... (Sink, refrigerator...) But...More

Thank 이 윤
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 1 week ago

Thank you very much for choosing Hotel Okura Tokyo and favorable feedback.We are glad that our style met your expectations during your stay with us. We look forward to providing you another memorable and pleasant stay with us. Front Office, Hotel Okura Tokyo

Reviewed 3 weeks ago

The hotel is located in the very centre of Tokyo, and close to governmental offices. The service is really good, and breakfast is excellent. The size of the room is really large, not as typical Japanese business hotel, but rather American style room. A new...More

Thank mimicchi
Response from 宿泊統括部総支配人室, マネージャー at Hotel Okura TokyoResponded 2 weeks ago

Allow me to express our appreciation for your recent visit to Tokyo and stay with us. Thank you for your warm comments and it was also grateful for us to hear that you were satisfied with many of our services. Kind comments, such as yours,...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$206 - $410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Luxury Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$206 - $410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Luxury Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (910)
Room & Suite (554)
Dining (164)
Pool & Beach (4)
Business Center & Event Rooms (9)
Amenities (5)
Nearby
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris
wheel, concert halls, amusement arcades and lots of
shopping. It also boasts Oedo-onsen-monogatari, a
hotspring that recreates old Edo-era ambiance and is
very popular with foreign visitors. Shiodome has
ultra-modern office buildings where you can often find
restaurants with a great high-rise view of Tokyo. The
neighboring area of Shinbashi is a district of much
...More
Questions & Answers
Ask a question
TJ C
July 9, 2018|
AnswerShow all 3 answers
Response from PAK_Chicago | Reviewed this property |
The pool is located indoors. The pool is available for hotel guests to use free of charge. If you are not a hotel guest, you must have a spa/pool membership. We were just there in May, 2018 and this is how it worked.
0
Votes
dellychea
January 13, 2018|
AnswerShow all 7 answers
Response from danevans108 |
They have no issues with credit cards. It is a spectacular hotel, unparalleled customer service.
2
Votes
rfbayer
July 10, 2017|
AnswerShow all 6 answers
Response from Navarrowl | Reviewed this property |
Yes
1
Vote
Room Tips
"Superior rooms seems to offer the best value as they are large. All rooms are old."
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"If you want eat at inside restaurants, make reservation when you arrive at the hotel."
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"Ask for a room on the north side for best views."
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"Corner Rooms"
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