We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Strings by InterContinental Tokyo

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Strings by InterContinental Tokyo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,002 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 577: English reviews
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

This is a great hotel. Rooms are spacious and wonderfully appointed. It is literally above Shinagawa Station so is very convenient to the Bullet Train and Narita airport train. We had a number of problems communicating at the train station and concierge actually walked over to the station with us to sort the issue out. This took a significant amount... More 

Helpful?
Thank Tattlertoni
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Tattlertoni, Thank you so much for your review of our hotel and for taking the time to write this review on Trip Advisor as we greatly appreciate every feedback made by our guests. We are pleased that you have enjoyed your stay with us and that you are satisfied with the services provided to your self throughout your stay.... More 

Sunnyvale, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I loved the décor of this hotel, however, it's location is sort of 'out of the way'. Bar closed early and there are not many late night places to go on this side of Shinagawa station. It's overpriced and would have preferred a different location that was a little more "fun" to hang out in if I was paying that... More 

Helpful?
Thank CAtraveler2015847
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear CAtraveler2015847, Thank you so much for your sharing your experience of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues and the well-appointed facilities. Your comments are greatly appreciated and will be shared with our team accordingly. It was certainly a pleasure to have had you as our... More 

United Kingdom
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

I found the Intercontinental Strings hotel to be idea for my business trip to Tokyo. I stayed for a week, and everything ran efficiently throughout. My room was comfortable, housekeeping and room service worked well, the restaurant was fine, the gym was fine, staff were very courteous and thoughtful (eg offering an umbrella on a rainy day, unprompted. If staying... More 

Helpful?
Thank Amanda885
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Amanda885, Thank you so much for your review of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues as well as the hotel facilities. Your comments are greatly appreciated and will be shared with our team. It was certainly a pleasure to have had you as our guest... More 

Seoul, South Korea
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The tall building itself is not the whole hotel property. Actually hotel is located inside that building. Anyway... looks nice. Location is very nice, easy to look around by metro. Breakfast restaurant offers nice food and if they recommend some eggs etc on the menu for charge. Just reconsider about that. I ordered the menu for the whole my stays... More 

Helpful?
Thank kim20111111
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear kim20111111, Thank you so much for your review of our hotel and for taking the time to write this review on Trip Advisor as we greatly appreciate every feedback made by our guests. We are pleased that you have enjoyed your stay with us and the location. We look forward to welcoming you once again at The Strings By... More 

Beirut, Lebanon
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

Location: Next to Shinagawa Station, You can get to the hotel from Narita Airport by direct Limousine Bus, which is convenient. Other Hotels too In Tokyo have this advantage. It is only 20 mn drive to Haneda airport. If your airlines gives you the choice between Haneda and Narita , then select always Haneda since distance is really a big... More 

Helpful?
1 Thank Louna L
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Mr. or Ms. Louna L, Thank you very much for your review of our hotel. We truly appreciate your favorable comment on our staff member at front desk, and view and bathroom. It is something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back to our hotel in near future. Sincerely... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

It was a nice surprise to discover this fantastic hotel next to Shinagawa station. Once you reach the reception of the 26th floor you enter a different world! Beautiful lobby and restaurant/ bar area in a Japanese style setting. Nice leather bound reception desk. Staff extremely friendly and a ready to help. The receptionist offered to carry herself my luggage... More 

Helpful?
1 Thank Gerassimos T
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 24, 2016 via mobile

Stayed at this hotel for 7 nights. Is extremely well connected in terms of proximity to Shinagawa station. I took the train from Haneda airport to Shinagawa, then walked to the hotel. You do have to have a notion of where you're going as it is not well sign-posted along this route until you're are literally standing outside it. The... More 

Helpful?
Thank Kerry U
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Mr. or Ms. Kerry U, Thank you very much for your review of our hotel. We are pleased to hear you enjoyed your stay with us, especially for the location, our hospitality, rooms, bathroom and breakfast. We are sorry that our hotel only provides two restaurants which are Chinese and Western, not Japanese. We truly value your feedback. Meanwhile, we... More 

The Fylde
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 19, 2016

This is a beautiful hotel! It has a wonderful, luxurious antmosphere and is a tranquil haven from the hustle and bussle of Tokyo. The rooms are a good size, very clean and modern with good amenities. The bed had lovely excellent quality bedlinens and I slept well. Rooms are also nice and qiuet! The location is excellent. With Shinagawa station... More 

Helpful?
Thank FyldeFord
New York City, New York
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed October 14, 2016

I love IHG, I think there is always a level of consistency among their properties and this one was no different! The location is great, a 2 minute walk outside Shinagawa station on the JR - so it's very easy to get around and lots of options in the station for a quick breakfast or coffee if you don't want... More 

Helpful?
Thank Aekloots
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Mr. or Ms. Aekloots, Thank you very much for your review of our hotel. We sincerely appreciate your loyalty to IHG. We are pleased to hear you enjoyed your stay with us. You positive feedback is something our staff takes great pride in, so we value your comment. We look forward to welcoming you back to The Strings By InterContinental Tokyo... More 

London, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 25, 2016 via mobile

This hotel is in a good location, connected to the main JR route for the bullet trains and the loop line which is the easiest means to navigate the main sites in Tokyo. There is a complex of shops next to the hotel which is useful. Owing to its location it did seem to mainly be a business hotel but... More 

Helpful?
Thank london2135
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear london2135, Thank you so much for your review of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues as well as the hotel facilities. Your comments are greatly appreciated and will be shared with our team. It was certainly a pleasure to have had you as our guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,237 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (561)
Viewed
View from Room (66)
Viewed
Room/Suite (124)
Viewed
Bathroom (50)
Viewed
Hotel & Grounds (72)
Viewed
Dining (30)
Viewed
Pool/Beach Area (1)
Viewed
Other (218)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (508)
Viewed
Amenities (43)
Viewed
Deluxe Double Room (98)
Viewed
Premier Twin Room (95)
Viewed
Dining (66)
Viewed
The Hotel (59)
Viewed
The Suite (147)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (168)
Viewed
Hotel & Grounds (22)
Viewed
Dining (51)
Viewed
Room/Suite (61)
Viewed
Business Center/Function Rooms (10)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Minato
Odaiba / Shiodome / Shinbashi
Park Hotel Tokyo
Park Hotel Tokyo
#6 of 107 in Minato
2,800 reviews
Shinagawa / Gotanda
Shinagawa Prince Hotel Tokyo
Shinagawa / Gotanda
The Prince Sakura Tower Tokyo
Show Prices
Show Prices
Show Prices
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 107 in Minato
2,539 reviews
Odaiba / Shiodome / Shinbashi
InterContinental Hotel Tokyo Bay
Ginza / Tokyo Nihonbashi
Millennium Mitsui Garden Hotel Tokyo
Show Prices
Show Prices
Show Prices

Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Strings by InterContinental Tokyo is an island of calm amid the swirl of a fast-paced business district. Tokyo Conference Center, Shinagawa, is right here, and a sheltered walkway leads to nearby Shinagawa Station. The Sengakuji Temple, Shinagawa Aquarium, the Tsukiji fish market and the shops in Shibuya offer glimpses of local lifestyles and culture. ... more   less 

Additional Information about The Strings by InterContinental Tokyo

Address: 2-16-1 Konan | 26-32F Shinagawa East One Tower, Minato 108-8282, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: $228 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Strings by InterContinental Tokyo 4.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Priceline, Travelocity, Agoda, IHG, Cheap Tickets, HotelTravel.com, Odigeo and Jetsetter so you can book your The Strings by InterContinental Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Strings By Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
The Strings By InterContinental Tokyo Japan
Hotel Style:
#7 Romantic Hotel in Minato
#8 Business Hotel in Minato
#9 Luxury Hotel in Minato
#11 Family Hotel in Minato
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Strings by InterContinental Tokyo staff and other travelers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from The Strings by InterContinental Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms and facility are modern and up to day. Overpriced for location.”
 of 5 bubbles CAtraveler2015847, 1 week ago | Read review
“Rooms with nice views and windows all around.”
 of 5 bubbles lounal660, 4 weeks ago | Read review
“Rooms with numbers greater than 10 won't face the train station directly and might be more quiet.”
 of 5 bubbles DHGreen, Sep 18, 2016 | Read review
“accessibility is great - a 5 min walk to the Shinagawa station”
 of 5 bubbles nyladigm, Aug 29, 2016 | Read review
“All rooms have a view”
 of 5 bubbles Poorty, Aug 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay