InterContinental The Strings Tokyo, an IHG Hotel

InterContinental The Strings Tokyo, an IHG Hotel

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Gorgeous view of Tokyo
Room & Suite (919)
InterContinental the Strings Tokyo, an IHG Hotel
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About

4.5
#8 of 140 hotels in Minato
Location
4.6
Cleanliness
4.8
Service
4.6
Value
3.9
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Refined and elegant as the city itself, InterContinental The Strings Tokyo is the perfect way to experience the beauty of Tokyo. The hotel is only a short walk from Shinagawa Station, with direct access via the Shinkansen Bullet Train to Yokohama, Osaka, Kyoto, and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby. While you're here, enjoy award-winning dining, panoramic city views, and elevated luxury unlike any other.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Massage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
Luxury
Languages Spoken
English, Japanese
Hotel links
Special Offer:Book summer and save 20% or more at participating IHG hotels.

Location

2-16-1 Konan 2-16-1 Konan, Minato 108-8282 Tokyo Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Haneda Airport
Narita Airport
37.6 mi
See all flights
4.5
4.5 of 5 bubbles1,665 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The InterContinental the Strings Tokyo, an IHG Hotel, garners acclaim for its professional service and tranquil atmosphere, with staff members earning praise for their attentiveness. Reviewers appreciate the hotel's connection to Shinagawa Station, lauding the ease of transit and prime location. While the rooms are celebrated for their cleanliness and luxury, some guests find them a tad snug. The hotel's lack of a pool is noted, yet its cleanliness and serene dining experiences receive high marks. Opinions on value vary, with some travelers finding the pricing to be on the steeper side.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
jlcchien wrote a review Jun 2023
11 contributions7 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
I stayed at this hotel at the end of March 2023 and had an excellent stay. The location of the hotel is very convenient for us because it is connect to the Shinagawa train station via a short covered skyway. Shinagawa can be easily reached via train from NRT or HND airports. I have stayed at this hotel many times. Every time I have been treated very well. All the staff I have encountered were very courteous and professional. Room was very clean and comfortable with a very nice view of the surround area. There is a 7-11 store near the entry to the hotel thus very convenient if I want to buy drinking water or Japanese snacks. The breakfast buffet is very high quality and very delicious.

I had such a nice stay and can not wait to go back again
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHtravelling wrote a review Jan 2020
2 contributions5 helpful votes
5.0 of 5 bubbles
Very kind people, unbelievable service, great rooms and restaurants. Good taste on the selection of furniture, colors and aromas
Also, the location is great, conveniently located by the Shinagawa station. Concierge explains how to make reservations and navigate the area
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
ymdsnow wrote a review Feb 2020
Ikaria, Greece17 contributions1 helpful vote
5.0 of 5 bubbles
We chose this hotel as we had an overnight layover in Tokyo from Malaysia. My husband and I travel to Japan very frequently and have tried many different hotels in Tokyo. Among all the hotels we have stayed, the service at The Strings was truly exceptional. We arrived at the hotel after 10:30 PM and were quite hungry. I asked the front desk if they could recommend a good sushi restaurant nearby. She asked about our preference (casual vs formal, budget vs fine dining, etc.) and relayed my answers to a concierge. In 3 min, everything was all set. they gave me a walking map to the restaurant and told me they made a reservation for us. My husband loved the small intimate sushi restaurant, Nigiriya, and we both devoured fresh Edomae sushi with a friendly chef who used to live in New York. When I came back from the dinner, I found a small paper bag in our room. It had a roll of packing tape, a pair of scissors, and a mailing label. I was so pleasantly surprised! Earlier, I mentioned to the front desk I would need to ship a small gift package to someone in Japan. She anticipated my need ahead of time and took care of it. Shipping was handled by the hotel next morning very quickly. I noticed that the package tracking number was included in the hotel receipt! Once again, they took care of things without being asked. The room is spacious and stylishly decorated. The price is not a bargain, but we felt it was well worth it. We wished we could have stayed longer. Our minor disappointments were the size of the gym and a lack of clear direction from Shinagawa station to the hotel on their website. The hotel was right next to the train station, but we could not find the entrance easily as it was hidden and there was no signage at the station exit. We went to the information desk at the train station, but he wasn't sure where it was! (he said the hotel must be somewhere near the south exit) I think it will be helpful if the hotel provides a more detailed direction in the hotel website.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo S, Guest Relations Manager at InterContinental The Strings Tokyo, an IHG Hotel
Responded Feb 7, 2020
Dear ymdsnow, Thank you so much for your sharing your experience of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues. Your comments are greatly appreciated and will be shared with our team accordingly. It was certainly a pleasure to have had you as our guest and we look forward to welcoming you back soon. Best regards, The Strings By InterContinental Tokyo
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lori C wrote a review Jan 2020
Meridian, Idaho8 contributions2 helpful votes
5.0 of 5 bubbles
We had a great experience at The Strings. The service provided by the staff was fabulous. Their English skills were very good. The rooms were nice, bed comfortable, and the food good. The location was very near the train and limousine bus stops so getting around was very easy. We highly recommend this property.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo S, Guest Relations Manager at InterContinental The Strings Tokyo, an IHG Hotel
Responded Jan 21, 2020
Dear Lori C, Thank you very much for taking the time to share your experience with us. We are pleased that you enjoyed the hotel facilities, service you received from our colleagues and our convenient location. It was certainly a pleasure to have had you as our guest and we hope you visit us again soon. The Strings By InterContinental Tokyo
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eatpraylivetravel wrote a review Feb 2020
Denver, Colorado50 contributions62 helpful votes
5.0 of 5 bubbles
I absolutely loved my stay at this hotel. The staff was incredibly kind and hospitable from the very first day. They went out of their way to help me. I was impressed!

The room itself was a large room for anywhere in the world, much less Tokyo and the view of the city from the window was incredible. The location couldn’t have been better - stepped onto the Narita express at the airport and stepped off at Shenagawa station and the hotel was right there! Great way to use my Japan rail pass and save a ton of money on a taxi!

The in room dining menu was also really delicious. But what impressed me most, besides the comfort and peacefulness of the room was the staff. I split my time at the hotel into two segments, traveling to another area of Japan in between. They held my oversized baggage for me there and when I returned to the hotel, the bag was already brought up to welcome me in my new room! I was wowed, because I was expecting to have to haul it up myself! Of course, they did it out of kindness and not expecting a tip! I love this hotel and hope to go back soon!
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hector D wrote a review Feb 2020
Chardon, Ohio313 contributions179 helpful votes
5.0 of 5 bubbles
Several times in Tokyo, and I have finally found a favorite hotel. From the location (steps away from Shinagawa station, with access to both Tokyo airports, the Shinkansen and the Tokyo Metro system), to the beautiful lobby and atrium, to encountering some of the most attentive staff, to entering a well decorated, spacious room, this hotel is a must-visit recommendation in Tokyo. The price is high, but well worth it.
Only one drawback: if your room faces the station, it can be a little noisy. Better use ear plugs.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hburn10 wrote a review Oct 2023
Singapore, Singapore2,315 contributions337 helpful votes
+1
5.0 of 5 bubbles
Location – The property is directly connected to the Shinagawa Station (East Tower) which gives you sheltered access to the vast Tokyo metro system as well as the Shinkansen.

Room – The 30SqM space opens up to a traditionally modern space which is more than adequate for 1pax. Upon entrance, the closet space is to the immediate left of the walkway and comes with the quintessential slippers, bathrobes, etc. The sofa + day couch area was my dining area cum chill out spot which could also double up as the work desk is where the charging ports are available.

Housekeeping was dutiful and left a cute touch of a chocolate square together with a printed weather forecast for the next day which was useful for making plans. On my arrival night, I also received a separate box of chocolates accompanied by a note from the Director of Rooms – not sure if it was a Diamond / Ambassador thingy?

Breakfast – Served at Melodia Italian Grill from 6:30am-11:00am, I was really happy with what I saw! The breakfast scene was peaceful most times during my stay when I went at 630am-7am and there were plenty seats available for solos, couples, or groups. Don’t come too early though as they are quite strict with the 6:30am start time – I saw people being turned away at the 6:27am mark after being declined when I arrived at 6:25am.

[Complete review and pics on Satu Kosong Travel Blog]
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CLau888 wrote a review Jan 2023
United States1,075 contribution590 helpful votes
4.0 of 5 bubbles
Located near Shinagawa station connected by a boardwalk, the hotel is located inside the upper floors of the Shinagawa East One Tower, an office building. Reception is located on 26th floor.

My room is of reasonable size, and the bathroom is quite nice with both bathtub and shower, though the wash basin is a bit cramp. The writing table is of a small size, barely enough to write something. The beds are, however, quite comfy and firm enough for me. The light inside the room is on the dark side, so you will need reading light to read something.

We had our breakfast at the lobby on the reception level. The restaurant has such a high ceiling as high as the building. Quite a big selection of choices, western and Japanese. The omelette station staff were working very hard to fry different forms of eggs.

Shinagawa is a very convenient stop where accessing to Haneda airport is convenient and fast. Though the hotel is located overlooking the subway tracks, there was no noise at the night time.
Read more
Date of stay: November 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ivyho wrote a review Jan 2020
Markham, Canada2 contributions
5.0 of 5 bubbles
It is next to the shinagawa JR station! Easy to go to popular places like Ginza, Harijuku, Shibuya, Akihabara Electric Town, the Narita Airport (by JR Express) and very close to Haneda Airport.
There are many cafes for breakfast. City Cafes, Attres, Dean and Ducan. High quality bakery and coffee. They also have a Daido rainow bus that go directly to Gundam in Diver city, Team Lab.
The adjacent East Tower has many choices of food and many other restaurants within 5/10 minutes across the pedestrian bridge.

The concierge is extremely helpful! They summarized the booking of the restaurants for me and organized the details with the map and directions.
Everything day, they provide the weather forecast. The room is spacious which is not typical in Japan.
The staff is friendly, polite and helpful! I love the latte, bakery and japanese side dishes in their buffet breakfast! The pillow and the bed is really comfortable!
Their brand of shampoo, body lotion , bath gel is my favorite brand!
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: non-smoking room on upper floor is great 26 is the Lobby - 32 is highest foor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tokyo S, Guest Relations Manager at InterContinental The Strings Tokyo, an IHG Hotel
Responded Jan 19, 2020
Dear ivyho1997, Greetings from The Strings by InterContinental Tokyo and thank you for your review on TripAdvisor. We are pleased that you enjoyed the hotel facilities, service you received from our friendly colleagues and our breakfast. It was certainly a pleasure to have had you as our guest and we hope you visit us again soon. warm regards, The Strings By InterContinental Tokyo
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dioc wrote a review May 2020
Athens, Georgia179 contributions55 helpful votes
5.0 of 5 bubbles
This hotel is in the southern part of Tokyo but it is located next to the Shinagawa Train Terminal. The location made it very convenient to get trains to Kamakura and Kyoto.
It was also very easy to take the trains to sites within Tokyo proper. The hotel was comfortable and the staff was very helpful. The view from the room at night was wonderful with all the lights from the city.
Read more
Date of stay: October 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firesurfer75 asked a question Feb 2023
San Jose, California33 contributions51 helpful votes
Does this hotel provide free breakfast option for IHG Diamond member when book with points?
Answer from FT_FlyinHawaiian
New York City, New York145 contributions168 helpful votes
Yes.
Answer from Susan L
Los Altos, California42 contributions10 helpful votes
Hello, I would recommend that you check the website or contact the hotel directly to confirm the breakfast hours. When I visited, we did not rise that early, so I wouldn't know if the breakfast buffet was already serving at that time. Enjoy your stay!
Sue B asked a question May 2021
Aberdeen, United Kingdom98 contributions106 helpful votes
Can the hotel provide gluten free food?
Northumbrians wrote a tip Yesterday
Cramlington, United Kingdom9 contributions5 helpful votes
5.0 of 5 bubbles
"Take the East exit from Shinagawa Station and keep to the right. "
Read full review
Rita C wrote a tip May 2
Tucson, Arizona5 contributions2 helpful votes
5.0 of 5 bubbles
"Used IHG points "
Read full review
Chermaine T wrote a tip Apr 2024
Singapore30 contributions10 helpful votes
5.0 of 5 bubbles
"Hotel lobby is not at ground floor, but they have clear signs showing, so look out for it."
Read full review
Matt A wrote a tip Apr 2024
Hermosa Beach, California585 contributions284 helpful votes
5.0 of 5 bubbles
"Lighter sleepers may hear trains throughout the night."
Read full review
D Lister wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"The bed is a little slice of heaven. I requested extra pillows for my room and they were awaiting for me when I got into the room."
Read full review
Not the right property for you?
There are more places to choose from in the Minato area.
PRICE RANGE
$369 - $521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the strings by intercontinental tokyo hotel minato, intercontinental hotel minato
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoShinagawa / Gotanda / Shinagawa / Kamata / Haneda
NUMBER OF ROOMS
203
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL THE STRINGS TOKYO, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about InterContinental the Strings Tokyo, an IHG Hotel
Which popular attractions are close to InterContinental the Strings Tokyo, an IHG Hotel?
Nearby attractions include Ecute Shinagawa (0.1 miles), T-Joy Prince Shinagawa (0.3 miles), and Nikon Museum (0.2 miles).
What are some of the property amenities at InterContinental the Strings Tokyo, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental the Strings Tokyo, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental the Strings Tokyo, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental the Strings Tokyo, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental the Strings Tokyo, an IHG Hotel?
Conveniently located restaurants include Tsubame Grill (Shinagawa-Ekimae), Kura Sushi Shinagawa Station, and Singapore Seafood Republic Shinagawa.
Are there opportunities to exercise at InterContinental the Strings Tokyo, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Does InterContinental the Strings Tokyo, an IHG Hotel have airport transportation?
Yes, InterContinental the Strings Tokyo, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental the Strings Tokyo, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental the Strings Tokyo, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental the Strings Tokyo, an IHG Hotel?
The staff speaks multiple languages, including English and Japanese.
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