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Ana Intercontinental Tokyo

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Ana Intercontinental Tokyo
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2,424 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
Toronto, Canada
Reviewed May 27, 2013

I spend lots of time in Tokyo on business and always stay at the ANA InterContinental. The rooms are very nice and spacious for Japan and the hotel is located in a very nice and convenient location. The hotel is also regularly serviced by limo buses from Narita or Haneda. The staff is very attentive and professional and the restaurants...

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Helpful?
Thank Robert C
Mar del Plata, Argentina
Reviewed May 27, 2013

This was our 2nd time in Tokyo and the first one wasn't a nice Hotel experience at the Prince Tower near Tokyo's Tower...we arrived at 6PM and our room was in the Club Floor...at the Registration we were told that we could go to the Club Lounge for drinks and snaks untill 7.30 PM...we were arriving on a 40 hours...

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Thank virginiaush
Australia
Reviewed May 27, 2013

Although the size of the hotel is initially daunting, you soon realize that the staff is trained to provide impeccable and attentive service- fast and efficient check-in, comprehensive travel advice, etc., and all that matter for a pleasant stay. There was always someone available at the lobby (standard procedure it seems), proactively trying to be of assistance. We stayed for...

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Thank Nafis A
Scotland
Reviewed May 26, 2013

I stayed at the ANA for 3 nights whilst on business in Tokyo. The hotel is central in Akasaka with local restaurants and convenience stores in easy walking distance. The hotel lobby areas are bright and well maintained. Unfortunately the same cannot be said of the bedrooms which have a decor scheme from the 70's. Also, I found other areas...

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5Thank ellysian
IHGCare, Guest Relations Manager at Ana Intercontinental Tokyo, responded to this review

Dear ellysian, Thank you for sharing your feedback regarding your stay with us. I am happy to hear that you found our hotel location convenient for your activities. However, I am so sorry to see you did not enjoy your overall experience with us and regret you room accommodations and poor housekeeping service which was less than satisfactory. Rest assured...

Singapore, null, Singapore
Reviewed May 26, 2013

I love both hotels but here is a comparison based on my own experience: Intercontinental ANA Check in/check out: Quick and fast Taxi Stand: Just outside the lobby Rooms: Clean and slightly smaller but livable Gym: Well equipped and even at 3.30am you are bound to find some one or a group of people exercising. The gym is located on...

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Thank Rosalia D
San Antonio, Texas
Reviewed May 21, 2013

My business decided to put us up in Downtown instead of by the Narita airport. Every employee seemed to go out of their way to provide exceptional customer service. The hotel is located close to numerous restaurants, bars, and grocery stores.

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Thank JohnTSanAntone
Toledo, Spain
Reviewed May 21, 2013

This is by far the best choice in Tokyo, not only for the traditional good service of the Intercontinental chain but because this Hotel is at the highest level. Close to everything and in the middle of the city in Akasaka My advise for you is to take CLUB option since the club service (free) from 17.00 to 19.30 is...

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Thank Jos8Toledo
Los Angeles, California
Reviewed May 18, 2013

Beautiful place, atmosphere and PEOPLE!!! What a service! Enjoyed every second in it. Everybody was so helpful. Jerome was very professional, accurate, calm, understanding, great guy. Japanese people are the sweetiest, a real pleasure to visit Tokyo.

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Thank ALFAJORESMAMAOCLLO
London, United Kingdom
Reviewed May 18, 2013

Very much a business hotel - but I was surprised how small my room and bathroom were, even for a japanese hotel. the "corridor" to the bathroom was really narrow and if you left the wardrobe doors even ajar you couldn't get out of the entrance door! The room itself was comfortable and I slept very well during my stay....

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Helpful?
1Thank nickworld08
IHGCare, Guest Relations Manager at Ana Intercontinental Tokyo, responded to this review

Dear nickworld08, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology regarding our room size. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be....

Vancouver, Canada
Reviewed May 16, 2013

Our group of 25 arrived by bus and they had our group reservation all ready....we only needed to pick up the envelopes with our names on it and off we go, no lining up, no hassles. Rooms nice and spotlessly clean, nice scent throughout the hotel. 36th floor bar is nice. Outdoor pool wasn't open in May even though it...

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Helpful?
Thank pammyvancouver
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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Teppanyaki Akasaka
Teppanyaki Akasaka
Cuisines: Japanese, Asian
Pierre Gagnaire
Pierre Gagnaire
Cuisines: French, European
Cascade Cafe
Cascade Cafe
Cuisines: Cafe, International, European
The Steakhouse
The Steakhouse
Cuisines: Steakhouse
Kenzan ANA Intercontinental Hotel Tokyo
Kenzan ANA Intercontinental Hotel Tokyo
Cuisines: Japanese, Sushi, Asian
Unkai Restaurant
Unkai Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. Our Club InterContinental Lounge is unique to the city, offering unparalleled levels of service and sweeping views of Tokyo and Mt. Fuji, whilst located away from the bustling metropolis below on level 35 of the hotel. The Club Lounge is a perfect retreat whether it be for business or leisure and offers the following exclusive benefits: ■Personalised welcome and departure service in the Lounge ■Gourmet continental breakfast daily ■Afternoon refreshments ■Evening cocktails and canapes ■Use of our private meeting room for up to two hours (subject to availability) with custom built video-conferencing system ■All day refreshments ■Personalized Club InterContinental concierge and business services ■Shower facilities ... more   less 

Additional Information about Ana Intercontinental Tokyo

Address: 1-12-33 Akasaka | Minato ku, Minato 1070052, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $256 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ana Intercontinental Tokyo 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
Ana Intercontinental Tokyo Japan
Hotel Style:
#9 Spa Hotel in Minato
#14 Luxury Hotel in Minato
#14 Business Hotel in Minato
#14 Romantic Hotel in Minato
#19 Family Hotel in Minato
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Questions & Answers

Here's what travelers have asked, with answers from Ana Intercontinental Tokyo staff and other travelers.
22 questions
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Denver, Colorado
5 months ago
Santa Monica, California
over a year ago

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Questions? Get answers from Ana Intercontinental Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High Floor Rooms offer a nice view”
 of 5 bubbles 524jamesd, 1 week ago | Read review
“Choose a room away from the elevator”
 of 5 bubbles Itzsteve, 2 weeks ago | Read review
“Higher floors are better”
 of 5 bubbles charudattadedhe, 2 weeks ago | Read review
“Higher floors might have a view of Mt Fuji on a clear day if you are on the right side of the building”
 of 5 bubbles OutofAfrica46, 2 weeks ago | Read review
“If you are tall or big, maybe try to negotiate an upgrade to a larger room.”
 of 5 bubbles rokasanda, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question