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Tokyo Grand Hotel

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Tokyo Grand Hotel
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180 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Sydney, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We walked into this hotel and there was a strange smell of mould. The lobby so uninviting with old carpet and an old lounge. The rooms were disgusting, the carpet so old and worn, a musty smell and the furniture battered and worn. The bath tub was so yellow . You had to wear shoes at all times as you... More 

Helpful?
Thank nadiag437
England, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 5, 2016 via mobile

We stayed only one night on our way back to Tokyo Haneda airport. At check in the staff were very friendly and escorted us, and our luggage, to the room. Despite the language barrier I was able to book a taxi to the airport at 4.15am(!!) and it was there waiting for us at 4. The hotel itself is a... More 

Helpful?
1 Thank Natasha M
Patras, Greece
Level Contributor
13 reviews
5 of 5 stars Reviewed July 31, 2016

The hotel at first look is not very much but if you stay in it you start to like it. Ms Zusuki at the information desk is more than helpful. She does take a lot of time to guide you around. There is also anotyher young man in tyhe reception who knows very good English and is also very helpful.... More 

Helpful?
Thank Eleni L
Adelaide, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 26, 2016

ok hotel is easy to get to from narita, location a bit far from attractions. however we like walking . breakfast not great( eat elsewhere) but access to the rail network is so easy . rooms clean staff were very friendly no in room safe but front holds in secure lock up boxes. i stay there again, but would not... More 

Helpful?
Thank aussietraveller1959
Level Contributor
3 reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Comfortable, well located. Lobby smells of smoke however. They should not allow people to smoke in the lobby area. Not enough seating if one wants to go down to the lobby to use the Internet - wifi connection in room very poor. Slightly expensive for the quality of what you got. Room was made every day however wish new amenities... More 

Helpful?
Thank Shed J
Level Contributor
3 reviews
4 of 5 stars Reviewed July 15, 2016

Very nice clean and comfortable. Nothing flash but very acceptable. Very helpful staff. Info desk and reception very helpful with directions , tours etc. Restaurant ok, very basic but acceptable and clean. No stress or hassle during stay.

Helpful?
Thank mariafcullen
Plymouth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2016

My wife and I had a 3 night pre-cruise stay. We arrived at 7am on a Sunday morning and to help us the staff had our room ready for 11am instead of the normal check in time of 2pm. We were on the 13th floor and had a great view from our window across to the Tokyo Tower which at... More 

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1 Thank Malcolm K

Travelers are raving about these Minato hotels

Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2016

Hotel is older. Smells of smoke in the lobby. Room was a good size but hot. The AC wasn't very strong. Even though my room was non-smoking, it still smelled like smoke at times. Think it was coming through the vents. Staff were helpful and kind. Subway stop about a 3 minute walk away. View of Tokyo Tower from my... More 

Helpful?
1 Thank Satori_2016
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 12, 2016 via mobile

Hotel very near to diamon metro station. Hotel staff are at the best in doing their duty. Tokyo tower can be seen from the rooms. Rooms are very neat and clean. Sinkansen and flight ticket can booked from hotel

Helpful?
Thank Jiten_0803
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Tokyo Grand Hotel

Address: 2-5-2 Shiba, Minato 105-0014, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $87 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tokyo Grand Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Tokyo Grand
Tokyo Grand Hotel Japan
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