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The Westin Tokyo

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1,546 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Vancouver, Canada
Level Contributor
497 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 1 week ago

This value luxury property from Westin may be in a little less fancy neighbourhood, but still gives you all the convenience of West Tokyo, without the busyness associated with other areas like Shibuya and Shinjuku. Staff are friendly and concierge extremely helpful (thanks for Restaurant reservation help). Executive lounge on 17th has breakfast, food all day and into early evening.... More 

Helpful?
Thank LHOVancouver
Westin T, Marketing coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo... More 

Australia
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Typical and exceptional Western service. English speaking staff and great value. A good bar in the lobby. Great venue for breakfast. Very clean hotel, but getting dated. Thin walls and long access to elevators. The rooms are traditional and a bit dated by many standards off today. The Wi-Fi can be spotty. Great views if you get the city view.... More 

Helpful?
1 Thank FirebirdG2
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal... More 

2 reviews
Reviewed 1 week ago

stayed here going to disneyland and disney sea. i stayed in a smoking room which was much much bigger than a non smoking room. very clean and staff were very attentive. had a couple of drinking in the lounge bar on the lobby level. opening the curtains to a beautiful garden was worth the stay. needed to stay one extra... More 

Helpful?
Thank Bobby C
Westin T, Marketing coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We are looking forward... More 

Macclesfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Can't say a lot for the holiday maker as I am a frequent business traveler to the hotel. exceptionally clean rooms, excellent staff ( my room is set up as office before i arrive ), great location. Breakfast in the terrace is always busy and usually a queue. Having said that the quality and choice is really good. Masashi the... More 

Helpful?
Thank _steven_s_clayton
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

Vancouver, Canada
Level Contributor
9 reviews
7 hotel reviews
Reviewed 2 weeks ago

What a beautiful Hotel. Stayed here last June. Just loved it, top notch. We could have easily stayed here for more than the 5 nights we booked. We are planning to come back next June. Although an older hotel, everything is shining and clean. The staff were smiling and helpful. Club lounge food was delicious and varied everyday. Kudos to... More 

Helpful?
Thank Tima F
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Santa Monica, CA
Level Contributor
160 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 2 weeks ago

Unfortunately I lost my notes describing the lovely room that we enjoyed at the hotel. We were extremely comfortable. The location is probably not the best, but we had no trouble getting to restaurants and sections of town utilizing cabs that were readily available. This is one of the better hotels we have stayed at and what makes it exceptional... More 

Helpful?
Thank Love vacation time
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The Westin in Ebisu is a marble palace. The location about a 10 min walk from Ebisu station is reachable via a covered walkway. The hotel is not new and the design seems to be marble overload but faced with $500 hotels in Tokyo the Westin finds a comfortable space in the high 200's that is good value. The breakfast... More 

Helpful?
Thank Michael N
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Gilroy, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

This was the first trip my husband and I had ever taken to Tokyo. We met friends who have been to Tokyo twice before. They recommend the Westin Tokyo. The website did not do it justice. I was expecting a nice hotel. What we got was spectacular! The property is beautiful. The staff is exceptionally friendly and helpful. The room... More 

Helpful?
Thank Msmariner
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape... More 

Surfers Paradise, Australia
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 3 weeks ago

Honestly, I cannot fault this hotel, 4th visit, and still thrilled to have been here. We booked the room through Starwood and paid for a deluxe room with breakfast. When we arrived they upgraded us to Executive with all the privileges. Fantastic! Nothing is too much trouble for the staff, whatever you want, and they attend to you immediately. The... More 

Helpful?
Thank JamesandVictoria
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal... More 

Irving, Texas
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

Pros: - Located in the business area, but many eateries, grocery stores in walking distance. - Quick and quiet elevators. - Clean, large rooms Cons: - Pricey food outlets within the property - Nothing to do after 9 pm - Business Center was just a kiosk.

Helpful?
Thank donlewis1985
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback will be shared by our team. We would take this opportunity to review our service standard, and try to... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
Yebisu
Yebisu
Cuisines: Japanese
The Bar
The Bar
Cuisines: Bar, Pub
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: $253 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Tokyo staff and other travelers.
19 questions
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Thailand
Thailand
over a year ago
Hong Kong, China
Brisbane

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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms face Mount Fuji. Ask for Non-smoking Rooms!”
 of 5 bubbles LHOVancouver, 1 week ago | Read review
“choose a smoking room. the rooms are much bigger”
 of 5 bubbles bobbyc895, 1 week ago | Read review
“I take a room on 13th floor ( non smoking )”
 of 5 bubbles _steven_s_clayton, 1 week ago | Read review
“Higher floors have a great view.”
 of 5 bubbles TimaF_12, 2 weeks ago | Read review
“Executive floor, with big windows overlooking the city.”
 of 5 bubbles JamesandVictoria, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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