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The Westin Tokyo

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The Westin Tokyo
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1,469 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Manila, Philippines
Level Contributor
85 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good choice if in Tokyo for business. 10min walk from both Meguro and Ebisu stations ( if coming from Narita take Airport Express to Shibuya and Ebisu is only one stop away). The business lounge is one of the best in Asia with good selection of food and beverages. Gym is small but they do offer complimentary access to health... More 

Helpful?
Thank Alena&Steve
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel satisfaction in our hotel. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing us to... More 

Madrid
Level Contributor
153 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

In a quite residencial area but in easy reach of the main sites. Good value for money, we had a large room. Concierge were very helpful in reserving restaurants dor dinner before we arrived and also during our stay recommending place to see. Great breakfast.

Helpful?
Thank Calasal
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the communications will be shared by our team. We would take this opportunity to review our service standard, and try to improve even harder to meet your expectations. We anxiously... More 

Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Like the captain of a ship, the senior host/manager of the Westin executive club oversees what is a uniquely pleasurable and sophisticated club experience. I have been in the hotel now for about 4 days and have found this gentleman to be friendly present every time I have visited. The view from this location is suburb. Breakfast beyond the normal... More 

Helpful?
Thank Karen S
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. And, Thank you so... More 

Milan, Italy
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at The Westin in Tokyo with my girlfriend for our first vacation in Japan. The room was spacious and clean. The position was perfect (one stop from Shibuya) and The hotel staff was nice and really helpful e.g. buying for us in advance The train tickets to Kyoto (where we stayed after Kyoto). I strongly suggest this place.... More 

Helpful?
Thank 3nr1
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

Annapolis, Maryland, United States
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fine hotel in a part of town with a suburban feel, quiet and elegant. We enjoyed a spacious room with a very comfortable bed, a luxurious bathroom filled with lovely amenities/toiletries, and a fine view. The large, impressive lobby area included a restaurant and bar area. We found the staff extremely helpful with any question, including arrangements for shipping... More 

Helpful?
1 Thank Daniel S
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

Singapore, Singapore
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel used to be one of the top 3 hotels in Tokyo about 15 years ago. Now it is not at top 3 but still high quality in all the aspect though it is a bit old style. Chinese restaurant is still the one of the best in Tokyo, I think especially in terms of "dim sum lunch".

Helpful?
Thank masanorik44
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. And, Thank you so... More 

Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a good experience with attentive and polite staff. Rooms were spacious although a little old. There was little in the way of multimedia attachments, but everything worked fine. The area is about 10 minutes walk from the train station and the trains there require another change if you want to go to NRT. Not a good option if you... More 

Helpful?
Thank spch
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal... More 

Shanghai, China
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you live by SPG as I do, you'll stay at the Westin when in Tokyo. It's a good property, even if it's showing its age a bit and not in one of the more lively places of town. Rooms are of good quality and size as expected of a Westin. If anything on the small side, but not overly... More 

Helpful?
Thank Richards G
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

Madison, Wisconsin
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a great hotel! I stay there for a week. Yes - it is very expensive but everything in Japan is. It's located 6-7 walking minute from the train station and cab are always available. We have two beds, big shower and all needed supplies. For sure I will return ( when "someone else" pay...)

Helpful?
Thank amitisraeli
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This might come across as a rant. But it is certainly not. You can check all my other reviews. I almost always say something good about places I've been to. This is an equally honest review. I would have given a zero rating if I could. [I'm finalising this review at 228 am - because I still can't get to... More 

Helpful?
1 Thank Sammy L
Westin T, Guest Relations Manager at The Westin Tokyo, responded to this review

Thank you for having to take the time to write to us regarding your disturbing night. We would like to take this opportunity to sincerely apologize to you and your family for not being able to sleep for the night due to the phone call disturbance by our staff. Noise disturbance such as voice, footsteps, music, etc. is one of... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
Yebisu
Yebisu
Cuisines: Japanese
The Terrace
The Terrace
Cuisines: International
The Bar
The Bar
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: $300 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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