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The Westin Tokyo

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1,497 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Upon entering the Westin Hotel Tokyo, the atmosphere is reminiscent of other well-known, western style luxury hotels with a grand entry way and ornate decorations. The staff are always welcoming and helpful. The room decor falls in line with a more classic time and are maintained to a good standard. This hotel is right outside the heart of Tokyo which... More 

Helpful?
Thank Michael Y
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for three nights in September 2016 on a conference. The staff were very helpful, the facilities good and the breakfasts magnificent. It made travelling easy as was close to the sub way. Our room was large and had the extra cabinets and writing desk and whilst the place is not new it was so clean and refreshing to... More 

Helpful?
Thank Brookesanna
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape... More 

Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 4 nights in September 2016. We had 3 rooms for our family. We enjoyed the hotel and location. The hotel was a big hotel but was very comfortable and close to Ebisu station so easy to get around Tokyo. The rooms were nice, a bit dated but still clean and comfortable and the views are great.... More 

Helpful?
Thank AustraliaJones
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape... More 

Los Angeles
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is a true five star hotel. The rooms are spacious and the bathroom equally so with a tub and a walk-in shower just the way I like it. There's a huge window giving the guest a feeling of openness and a view of the city. There's an SPG lounge on the 17th floor for those awkward times when... More 

Helpful?
Thank PamperedBackpacker
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

Yekaterinburg, Russia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in this AMAZING hotel with my family. And was shocked by the luxury and services provided. Check in went very smooth and quick. Rooms were elegant, bit small, but totally enough space for 2 people. Breakfast was outstanding, food was delicious and staff are showing very good care for guests. But our expirience would not be... More 

Helpful?
Thank s11a
San Francisco, California
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice, but dated hotel in quiet section of ebisu. I wish the hotel had better food options as breakfast places opened at 9 or 10 on weekends. The room itself was very big for Tokyo but felt worn and designed in 1985.

Helpful?
Thank Mikelemberg
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback will be shared by our team. We would take this opportunity to review our service standard, and try to... More 

Gettysburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is fabulous! The staff is beyond kind and helpful! You will always be greeted with a smile! The rooms are clean and spacious. Our stay was all-around fantastic! The food was pricey but consider where you're traveling. We loved the location as it is a short walk to the train station. Getting around is super easy and that's... More 

Helpful?
Thank cordemel
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Boulder, Colorado
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a business trip and were very happy with the hotel. The lobby and grounds are well-tended. Fresh flowers in the lobby, a Japanese garden and koi pond outside, a great breakfast and friendly staff enhanced our stay. The location is great for access to the subway. On the minus side, dinners at the hotel's various restaurants... More 

Helpful?
Thank GoingGlobalNow
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the communications will be shared by our team. We would take this opportunity to review our service standard, and try to improve even harder to meet your expectations. We anxiously... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I love this hotel. It's my first time staying at Westin Tokyo. The room is nice and clean, and it comes with nice amenities and the bathroom is wonderful! The best place in the room is the bathroom! The location is not too closed to Ebisu station, it's about 15 minutes walking passing by a nice Yebisu garden, and shopping... More 

Helpful?
Thank Maria Angelina R
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape... More 

Virgin Gorda
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Westin in Tokyo a few times and was never disappointed. The hotel staff is very friendly and hospitable and the hotel itself is beautiful. It is very well located in the center of Tokyo but away from the hustle and bustle of the city. There are a lot of shops and restaurants within walking distance... More 

Helpful?
Thank PLMD88
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
Yebisu
Yebisu
Cuisines: Japanese
The Bar
The Bar
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: $282 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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