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Mandarin Oriental, Tokyo

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Mandarin Oriental, Tokyo
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1,573 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Vienna, Austria
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved this hotel! The staff was amazing! The rooms are incredible, service is impeccable! The view is incredible! Especially in winter u get to see mt. Fuji! They have a gym. And spa which is lively, u fortunately even as a hotel guest you have to pay to visit it! Found that quite strange. As well as the wifi! Always... More 

Helpful?
Thank Marina G
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fabulous hotel. Good location, first class service. We had breakfast and everything were tasty. The hotel is very near (ca. 100 m) to a nice and big shopping mall. Around the hotel are many good restaurant. The concierge were very attentive to all our needs and booked all nice restaurant we visited. We will stay at the hotel if we... More 

Helpful?
Thank email a
San Francisco, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Simply put: my wife and I travel quite a bit for business and for vacation -- and the Mandarin Oriental Tokyo is the best place we have ever stayed Where to even start: - The rooms are extremely well-appointed, clean, and have great views - Service, from the valet staff to the concierge, is friendly, helpful but not intrusive --... More 

Helpful?
Thank JJ1544
Mexico City, Mexico
Level Contributor
448 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are spacious, elegant, and high tech. And the views from our floor to ceiling window were a high point. The facilities are excellent in a superb location and impeccable service. It's nestled in a quiet area with many traditional shops restaurants and lots of shopping; close to tokyo station which made it convenient to go places. Service, as expected... More 

Helpful?
Thank Patricio B
Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Hotel is excellent, very good attention to details , even the very personnal one. spa was a great experience, the facitlity, therapist nothing to complain about. I was there for a conference, even the event facility , the catering was so good.

Helpful?
Thank Ikram0408
New York City
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent facilities, superb location and impeccable service. The entire staff made us feel at home and went above and beyond to make our stay enjoyable. For example, we wanted to have lunch at a local restaurant nearby and since we did not speak Japanese, Maria at the front desk personally took us to the restauranr and ordered for us in... More 

Review collected in partnership with this hotel

Helpful?
Thank Hotelie H
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have booked in this hotel this Summer to stay for more than a month and the staff there almost spoiled our summer vacation for me and my family.As I have booked a Suite with a connected Bedroom plus another Room. everything was right as I have made my reservation few months earlier, until I called to reconfirm my booking... More 

Helpful?
2 Thank aalmuala
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear aalmuala, Thank you very much for providing us with your comments which we of course value. It would be greatly appreciated if you could please email us at motyo-socialmedia@mohg.com with your preferred contact details so that we may reach out to you in order to discuss your experience with the hotel further. Once again we thank you for your... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a wonderful hotel under every aspect. The service level is unbelievable. The staff is always present and they are so caring that you end up surprise every time by the level of kindness they have. The hotel structure is also amazing. Rooms are huge and have a wonderful view with floor to ceiling windows. They are furnished with any... More 

Helpful?
Thank George O
Pune, India
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is possibly the best hotel we ever stayed at! We had a long flight from India and a decent ride to hotel in their chauffeur driven car, from the moment we arrived in hotel, we were surrounded by sincere and welcoming warmth,we did not expect the level of service that was beyond anything we have ever experienced in any... More 

Helpful?
Thank RahulKakade
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Mandarin Oriental Tokyo did not disappoint. I spent a week at the hotel in August and was made to feel like I was a very special guest.. The level of service, attention to detail, and professionalism was spectacular. The concierge staff answered every question I had with detail and made many reservations for me during my stay. They were... More 

Review collected in partnership with this hotel

Helpful?
Thank Sheila M
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese, Asian
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese, Pub
Ventaglio
Ventaglio
Cuisines: Mediterranean
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $582 - $1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Family Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
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