Mandarin Oriental, Tokyo
2,492 reviews
#4 of 146 hotels / ryokan in Chuo
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2-1-1 Nihonbashi Muromachi, Chuo 103-8328 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$505
$378
SAVE $127
Free cancellation until 12/10/21
Expedia.com$378
Hotels.com$378
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Full view
View all photos (2,125)2,125
Room & Suite (807)
Dining (187)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Tokyo
Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 146 hotels in Chuo
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 179 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property.
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Full view
Property amenities
Paid private parking on-site
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, German, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
912Restaurantswithin 0.3 miles
97Attractionswithin 0.3 miles
Contact
2-1-1 Nihonbashi Muromachi, Chuo 103-8328 Tokyo Prefecture
Name/address in local language
Getting there
Rental CarsSee all Chuo rental cars
2492Reviews35Q+A100Room tips
Reviews
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Popular mentions
The room was spacious and beautiful. Service was exceptional.The Pizza Bar was terrific. They also kindly prepared a humidifier when we requested. Breakfast was healthy and very tasty, too. Special thanks to Iris, who works at Spa. She was very kind, sociable and full of hospitality. She kindly explained the details of SPA and answered every question we asked. She is the reason why we became the Fan of MO Tokyo!
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Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Response from MO TYO, General Manager at Mandarin Oriental, Tokyo
Responded 4 days ago
Dear touchan22 Thank you for taking the time to share your positive review following your stay at Mandarin Oriental, Tokyo. I am pleased to learn that you had a memorable stay and enjoyed our service as well as dining experience at The Pizza Bar on 38th and our breakfast. It is truly wonderful to read such positive feedback, especially your particular recognition to Iris Huang, Spa Concierge. I look forward to sharing your kind words with her as well as the whole team as I am sure those will further motivate them to fulfil our mission to completely delight and satisfy all our guests. Thank you once again for your kind review. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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We went to the cake shop and was completely amassed with the quality of the cakes and also the professionalism of the staff. There was a line outside waiting for their famed kumo cake and we got to try one too and it was unbelievable. We recommend this as probably the best cake shop in Tokyo.
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Date of stay: April 2021Trip type: Traveled with friends
Helpful
Response from MO TYO, General Manager at Mandarin Oriental, Tokyo
Responded 1 week ago
Dear Tourist584173 Thank you for taking the time to share your positive review following The Mandarin Oriental Gourmet Shop. We are delighted to learn that you had enjoyed our signature cake “Kumo” and were satisfied with our service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your experience an enjoyable one and we well continue to carry forward our service principles for the satisfaction of our guests. We look forward to the pleasure of welcoming you back to The Mandarin Oriental Gourmet Shop as well as Mandarin Oriental, Tokyo. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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We had a great staycation with at Mandarin Oriental Tokyo! I have stayed at Mandarin before and this time was with a 8 month old baby. When we got to the room, there was really cute teepee set up and the little one LOVED playing inside. There were number of amenities set up and it made the stay really inconvenient. I was always happy with the service at Mandarin and had another great stay!
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Date of stay: May 2021
Location
Cleanliness
Service
Helpful
Response from MO TYO, General Manager at Mandarin Oriental, Tokyo
Responded 3 weeks ago
Dear Jiyoung K First, let me just say what a great pleasure it was to have you and family with us, and thank you for taking the time to write such a lovely review on TripAdvisor. We are pleased to learn that you had a memorable stay and satisfied with our kids amenity set in your room. Your positive feedback have been passed along, and the whole team is very thrilled to know that you were pleased with the overall service with us. We are delighted that we were able to contribute in making your stay an enjoyable experience, and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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My girlfriend and I stayed in the most beautiful suite. The view was awesome. The suite was spacious. The 24 hour staff took care of us whenever we needed them. We will be back for the Olympics. Best food ever.
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Date of stay: April 2021Trip type: Traveled on business
Helpful
Response from MO TYO, General Manager at Mandarin Oriental, Tokyo
Responded 4 weeks ago
Dear O6671IGjohns, Thank you for taking the time to share your positive review following your experience at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the view from hotel, our suite room, food as well as our service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your trip to Tokyo an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel during Olympic. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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Came for BD celebration, it was one of the best experience.very helpful front desk. Excellent dining outlet, Pizza bar for dinner and Sense for lunch, 20 minutes H&W experience only for suite room. Everything was perfect.
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Date of stay: April 2021Trip type: Traveled with family
Helpful
Response from MO TYO, General Manager at Mandarin Oriental, Tokyo
Responded Apr 13, 2021
Dear Keito416 Thank you for taking the time to share your positive review following your recent experience at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay for your birthday celebration and were satisfied with the hotel’s service, heat & water at Spa as well as dining outlet. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your stay with us an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel for another memorable experience. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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PRICE RANGE
$680 - $1,403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, tokyo hotel chuo, mandarin oriental hotel tokyo, mandarin oriental chuo, mandarin tokyo, chuo mandarin oriental
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
179
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Tokyo
Which popular attractions are close to Mandarin Oriental, Tokyo?
Nearby attractions include Nihombashi Mitsukoshi Main Store (0.09 miles), Bank of Japan Currency Museum (0.1 miles), and Nihonbashi Bridge (0.2 miles).
What are some of the property amenities at Mandarin Oriental, Tokyo?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Mandarin Oriental, Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mandarin Oriental, Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mandarin Oriental, Tokyo?
Conveniently located restaurants include Tapas Molecular Bar, K'shiki, and Tendon Kaneko Hannosuke Nihombashi Honten.
Are there opportunities to exercise at Mandarin Oriental, Tokyo?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Mandarin Oriental, Tokyo have an airport shuttle?
Yes, Mandarin Oriental, Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Tokyo located near the city center?
Yes, it is 1.0 miles away from the center of Chuo.
Are any cleaning services offered at Mandarin Oriental, Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.