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Mandarin Oriental Tokyo
2,532 reviews
#5 of 147 hotels / ryokan in Chuo
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2-1-1 Nihonbashi Muromachi, Chuo 103-8328 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
Room & Suite (820)
Dining (220)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 10/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental Tokyo
Updated 10/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 147 hotels in Chuo
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 179 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property.
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Property amenities
Paid private parking on-site
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Chinese, German, Japanese and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
928Restaurantswithin 0.3 miles
96Attractionswithin 0.3 miles
Contact
2-1-1 Nihonbashi Muromachi, Chuo 103-8328 Tokyo Prefecture
Name/address in local language
Getting there
Rental CarsSee all Chuo rental cars
2532Reviews35Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
From check-in to check-out, the staff were on point, accommodating, and helpful in every sense. The food—room service dinner and in-room breakfast—did not disappoint; every dish was carefully crafted and thoughtful in taste and presentation. The room itself and amenities were nothing short of excellent, and we were given a room facing the Tokyo Sky Tree at check-in, which was very helpful as it was a rainy weekend and we spent the whole stay inside. Overall, we were thoroughly impressed, and would certainly like to stay at the MO Tokyo again if given the chance!
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Date of stay: October 2021Trip type: Traveled with friends
Helpful
Response from MO TYO, General Manager at Mandarin Oriental Tokyo
Responded 1 week ago
Dear Naomi Thank you for taking the time to share your positive review following your recent experience at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your stay an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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+1
Stayed for one night and everything was just perfect. We started off with dim sum lunch at Sense. Everything was delicious, perfect view of Tokyo with Sky tree and the friendly service made the experience unforgettable. The room also had an amazing view overlooking Tokyo. It was attended to the very minute detail, very clean and had everything you can ask for. Next morning, we had breakfast as room service. Again everything was great but the breads were particularly good! We finished our stay with lunch at Pizza bar. Watching the chef make the pizza over the counter added a special touch to the delicious pizza. Loved the hand made ice cream as well. Overall we had a great relaxing time and hope to make another visit soon.
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Date of stay: November 2021
Helpful
Response from MO TYO, General Manager at Mandarin Oriental Tokyo
Responded 3 weeks ago
Dear Asako M, Thank you for taking the time to share your positive review following your recent experience at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and enjoyed dining experience at our hotel. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your stay an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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I always have a wonderful time here in Tokyo MO💕 We came here to celebrate our anniversary and Christmas. The hotel surprised us with the strawberry cakes after we checked in. It was very sweet and thoughtful of them❤️ The bed was super comfortable!🤩We really had a relaxing and good time here!😊 Will definitely visit again
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Date of stay: December 2021Trip type: Traveled as a couple
Helpful
Response from MO TYO, General Manager at Mandarin Oriental Tokyo
Responded 4 weeks ago
Dear AngelaHsinyi, Thank you for taking the time to share your positive feedback following your recent experience at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with our service. Your inspiring comments are much appreciated, and we are thrilled that we were able to contribute in making your stay an enjoyable one. We look forward to the pleasure of welcoming you back to the hotel for another memorable experience. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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I stayed with my daughter and grandson. It was really nice and kid’s friendly Luxury hotel, it’s correct choice to choose mandarin oriental Tokyo to celebrate our important day. Appreciated front staffs and IN room dining staffs warm welcome. Chinese restaurant Sense service staff is so beautiful and professional. Arigato.
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Date of stay: October 2021Trip type: Traveled with family
Helpful
Response from MO TYO, General Manager at Mandarin Oriental Tokyo
Responded 4 weeks ago
Dear YumisMaMa, Thank you for taking the time to share your positive review following your stay at Mandarin Oriental, Tokyo. We are pleased to learn that you had a memorable stay and enjoyed our service as well as dining experience at Sense and In room dining. It is truly wonderful to read such positive feedback and I look forward to sharing your kind words with the whole team as I am sure those will further motivate them to fulfil our mission to completely delight and satisfy all our guests. Thank you once again for your kind review. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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+1
Mandarin Oriental Tokyo recently became a dog friendly hotel and My wife and I gave ourselves an excuse to do a getaway for couple of nights in MO with our 4 months old baby and our lovely dog. Overall we had a wonderful stay in the Hotel, Niko who had been really helpful through out the whole process, assisting us to make reservation, answering all our enquiries and making sure all the setup were done prior to our arrival. I booked my wife a Spa treatment for her hard work on taking care of the baby, and I am so glad that I did it, she enjoyed it so much and look refreshing after the treatment. (ever since then she kept asking me when would we be staying in MO again. LOL. Dog amenities were good and fulfilled our needs (little bed, bowls, toilet sheet, proper bin for the toilet sheet for our pet). All the standard baby amenities were provided which was great. The other suggestion is, if one of your restaurants can be pet friendly for even just couple of hours a day for high tea or such, that would be perfect as many other pet owners, we would love to dine with our pet together in a nice environment in stead of being in the room at all time. As I mentioned earlier it was a great stay, those suggestions are just minor thing that would not even affect us from going back to stay there again. Thank you…
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Date of stay: November 2021
Value
Rooms
Service
Helpful
Response from MO TYO, General Manager at Mandarin Oriental Tokyo
Responded 3 weeks ago
Dear TaKkiTak Thank you for taking the time to share your positive review following your stay at Mandarin Oriental, Tokyo. We are pleased to learn that you had a memorable stay with your family and dog and enjoyed our service such as amenity arrangement in your room. Moreover, it was great pleasure to hear that your wife enjoyed treatment at our Spa. It is truly wonderful to read such positive feedback, especially your recognition to Niko Penttinen. I look forward to sharing your kind words with him as well as the whole team as I am sure those will further motivate them to fulfil our mission to completely delight and satisfy all our guests. Your feedback regarding pet friendly dining option has been shared with the appropriate Department Heads. We place great importance on your feedback, as this will help us to improve service, we provide for our valued guests like you. Thank you once again for your kind review. We look forward to the pleasure of welcoming you back to the hotel in near future. Yours sincerely, Igor Apraiz Hotel Manager Mandarin Oriental, Tokyo
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PRICE RANGE
$680 - $1,403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, tokyo hotel chuo, mandarin oriental hotel tokyo, mandarin oriental chuo, mandarin tokyo, chuo mandarin oriental
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
179
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental Tokyo
Which popular attractions are close to Mandarin Oriental Tokyo?
Nearby attractions include Nihombashi Mitsukoshi Main Store (0.09 miles), Bank of Japan Currency Museum (0.1 miles), and Nihonbashi Bridge (0.2 miles).
What are some of the property amenities at Mandarin Oriental Tokyo?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Mandarin Oriental Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mandarin Oriental Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mandarin Oriental Tokyo?
Conveniently located restaurants include Tapas Molecular Bar, Tendon Kaneko Hannosuke Nihombashi Honten, and K'shiki.
Are there opportunities to exercise at Mandarin Oriental Tokyo?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Mandarin Oriental Tokyo have airport transportation?
Yes, Mandarin Oriental Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental Tokyo located near the city center?
Yes, it is 1.0 miles away from the center of Chuo.
Are any cleaning services offered at Mandarin Oriental Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.