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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

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Traveler (184)
Room & Suite (349)
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Overview
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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1 - 5 of 48 reviews
Reviewed yesterday

We stayed in the Executive House at the New Otani this time. Not only did we have entrance to the outdoor pool but also the spa / gym. There were also complementary drinks / food in the executive lounge. The only drawback was our kids...More

Thank Dave L
Reviewed June 10, 2018 via mobile

First time staying here for business, was certainly quite an opulent entrance & very impressive Customer service during check-in. The room itself was reasonably sized for Japanese hotel but not necessarily exceptional as price would have you believe. Similarly the amenities on site "fitness room"...More

Thank Scottys_explorations
Response from HotelNewOtaniTokyo, Manager at Hotel New Otani Tokyo EXECUTIVE HOUSE ZENResponded June 13, 2018

Thank you very much for staying our hotel. We appreciate for your comments. Thank you for bringing this matter to our attention. We will share the information internally in order to improve our service. We look forward to seeing you again.

Reviewed May 27, 2018

I stay here almost on monthly basis, and finally decided to do a review. They have almost 3 different hotel units within the hotel, the Main Tower, the Garden Tower, and Executive Zen. The Executive Zen is fairly new and would be considered 5 star...More

Thank Daniel K
Reviewed April 27, 2018 via mobile

Great rooms. Very clean. Great service. Calm neighborhood. Good bar. Great gym. Overall nice and premium hotel. My only comment is open buffet on the 17th floor for lunch is dull and boring. But highly recommended for business groups.

Thank Nad-H-H-82
Reviewed March 6, 2018 via mobile

There is a good choice for business trip but if you have a chance I would recommend to book the main building or garden tower rooms. Standard room is rather small and due to traveling with my daughter we had to upgrade the room (...More

3  Thank Anna_Zemtsova
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Free Parking
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Free Parking
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Tennis Court
Details
Price range
$397 - $627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chiyoda
#19 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$397 - $627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chiyoda
#19 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (184)
Room & Suite (349)
Dining (11)
Pool & Beach (1)
Nearby
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were
famous for their nightlife, high-class restaurants,
bars and clubs. More recently, with the opening of
Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the
area has declared itself as the most fashionable spot
to be seen. The area also hosts the National Art
Center and the Mori Art Museum and lots of trendy art
galleries.
...More
Questions & Answers
Ask a question
2PhDs
January 25, 2017|
AnswerShow all 3 answers
Response from Glen S | Reviewed this property |
Zen rooms are simply two floors of the main hotel so yes they effectively have the same views. We stayed in one and had wonderful views of the garden. They are also slightly bigger with their own check in and executive... More
0
Votes
Moona M
July 24, 2016|
AnswerShow all 3 answers
Response from Phuy-Choy A | Reviewed this property |
Yes, it's on the main building. The 10th and 11th floors comprise the Executive Zen. You go straight to the 10th floor escorted from the main lobby to check in. The 2 floors are card key access only. 👍🏼
0
Votes
Charlotte L
My husband and I will be travelling to Tokyo for vacation end of May this year (10 days). We've never been to Tokyo before - or Japan. Right now we are booked at Hilton Tokyo - but my husband just mentioned that since we have plenty of days available, it would be really nice with an outdoor pool... We've been recommended to stay in the Ginza or Shinjuku area. I've looked around and outdoor pools seem pretty hard to come by in this area. Any recommendations? Hotel must be 4½ or 5 star with an average room rate of no more than $450.- If we move to Hilton Tokyo Odaiba will we be too far away from everything? And is the 'natural pool' available to all guests or part of the spa access..? Does anyone have experience with New Otani Tokyo Executive House ZEN? Any hotel that offers daily yoga sessions will immediately get an extra star. But for my husband's sake, I'm willing to do my own yoga in exchange for an outdoor pool... ;-) Any other suggestions for what to do while in Tokyo will be greatly appreciated!
April 11, 2016|
Answer
Response from ニューオータニ01 | Property representative |
Thank you for your interests in Hotel New Otani Tokyo, EXECUTIVE HOUSE ZEN. We have our outside pool called GARDEN POOL temporary opens from April 29th to May 8th, during Japanese National Holiday and usually reopen from... More
0
Votes
Google Translation
Room Tips
"higher floor (not facing east) for best views of Tokyo"
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"Zen rooms are all OK"
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"Standard zen room is great. Deluxe not worth the extra yen. Choose lounge floor (11) for best convenience..."
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"Garden view rooms are very pretty"
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