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The Peninsula Tokyo

1-8-1 Yurakucho, Chiyoda 100-0006 Tokyo Prefecture
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Room & Suite (606)
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About

#12 of 95 hotels in Chiyoda
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration."
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Conference facilities
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Rooftop bar
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Hotel links
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Special Price:15% off room rate

Location

Full view
Neighborhood
Ginza, Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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Popular mentions
My husband and I went to Tokyo for anniversary and it exceeded my expectations. The hotel is located very close to Tokyo Station and a few steps walking to Ginza. Staff is super kind and nice. Bedroom was amazing with the Imperial Gardens view. Breakfast is very good also in both spots: lobby and basement. And please do the afternoon tea at the lobby 😋 We loved each day staying here!
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Response from The_Peninsula_Tokyo, 支配人 at The Peninsula Tokyo
Responded yesterday
Dear Andreazacariass, Thank you for choosing The Peninsula for your recent visit to Tokyo. Thank you very much as well for your kind and motivating feedback. We are honoured that you have chosen our hotel to celebrate your anniversary, and we were delighted to learn that you had a wonderful experience. Please rest assured that your kind praises have been shared with our team members, and they join me in thanking you for recognising their efforts. We look forward to welcoming you back to the hotel in the near future. Yours sincerely, Sonja Vodusek General Manager
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Hotel's Favorite
The hotel is extremely well located in Maranouchi, opposite the Imperial Gardens and near Ginza. There is actually a metro stop (Hibiya) accessible directly from the hotel, making it particularly convenient in foul weather. Our room was spacious, well designed and had wonderful views of the Imperial Gardens and Hibiya Park. The bed was very comfortable, the bathroom intelligently laid out, and the dressing room area was large enough to have us unpack three suitcases and keep lots of shopping. Lighting throughout is set up with various moods allowing for the right atmosphere. The service was impeccable at the hotel from the courteous and efficient early check-in (courtesy of Amex), to the attentive maid service and breakfast service every morning. Laundry was excellent and quick, and everything came back beautifully wrapped. The pool is large and great for swimming laps, and there is a hot tub as well as an area where you can lounge in with breathtaking city and park views. The spa services are excellent with a great steam room. We only ate in the lobby restaurant but the food was excellent for breakfast and for a late lunch.
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Response from Dream707180, 支配人 at The Peninsula Tokyo
Responded Dec 27, 2018
Dear Dreddlox, Thank you for your recent stay and for sharing your experience with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We look forward to seeing you again in the future! Yours Sincerely, Sonja Vodusek General Manager
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My two girlfriends and I spent 4 days here on our first trip to Tokyo. The service and attention to detail was second to none. Our room was very spacious and perfect for 3 people. However, If you’ve never been to Tokyo before, I would recommend really researching the attractions/areas you want to see and book your hotel based on that. Our only complaint was that The Peninsula was probably not in the best location for the typically touristic things that we did. We spent a lot of time in taxis.
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Response from The_Peninsula_Tokyo, 支配人 at The Peninsula Tokyo
Responded 2 days ago
Dear U9117ZVeverywhere, Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. We will look forward to welcoming you back hopefully in the near future! Yours sincerely, Sonja Vodusek General Manager
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After spending my birthday weekend here the hotel was a disappointment. The service was very impersonal and most of the hotel staff spent the entire time apologizing for their poor service. We booked dinner at the Chinese restaurant for my birthday and sadly there was no special consideration given for the fact we had booked for my birthday. The dinner was rushed and our duck was hacked up like the duck attacked the waiter. No cake no cookies not even a happy birthday. Sad. Our bed was small and it felt like whenever we left the room the temperature would become so stuffy and hot we felt suffocated. The hotel was located in a convenient part of Ginza but other than that we will not be returning to this location. Very sad because we had high hopes but the hotel staff seems to be overwhelmed.
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Response from The_Peninsula_Tokyo, Manager at The Peninsula Tokyo
Responded 3 days ago
Dear 721zac, Thank you for taking the time to share your review with us on TripAdvisor. We deeply regret that your experience was far from what you had hoped for, and I sincerely apologise for the disappointment caused to you. Your comments regarding the lapses in service and the lack of personal touches have been well noted and I assure you that your feedback has been shared and reviewed with our team. These service lapses are truly unacceptable for our brand and definitely not up to par with the level of hospitality we strive to provide to all our guests. Should you be willing, I would appreciate if you can contact me directly on josephlee@peninsula.com, so that I may discuss your experience further. We hope to have an opportunity to welcome you back in the future where I’d be happy to personally ensure that we meet and exceed your expectations. Yours sincerely, Joseph Lee Hotel Manager
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I stayed at the Peninsula with a friend recently and had a perfect stay! The staff were so hospitable and friendly and went over and above to make you happy. Edith from the breakfast lounge was particularly lovely! She was so helpful and polite. Patrick also amazing and made us feel so welcome! Carlo was also very helpful behind the concierge desk with great recommendations! The housekeeping team were wonderful and so efficient! Thank you for the amazing stay i cant wait to come back!
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Response from The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo
Responded 3 days ago
Dear Lovestrave11ing, Of all the luxury hotels to choose from in Tokyo, we thank you for staying at The Peninsula Tokyo and for sharing your thoughtful comments. Our staff works hard to provide our guests with exemplary service and memorable experiences, and we are very appreciative when guests like yourself take notice of these details. My colleagues and I look forward to welcoming you back to the hotel in the near future. Yours sincerely, Sonja Vodusek General Manager
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PRICE RANGE
$621 - $1,302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula tokyo hotel chiyoda, peninsula hotel tokyo, peninsula hotel chiyoda, peninsula tokyo, chiyoda peninsula
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
314
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