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The Peninsula Tokyo

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Peninsula Tokyo
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1,626 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
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New York City, New York
Reviewed 2 days ago NEW

This was my second stay at Peninsula Tokyo and it was as amazing as my first time. The hotel just feels luxurious from the moment you walk in. The rooms are simply amazing and complete in every sense - they have literally thought of everything! The service, staff, check in/out, food etc. were all excellent. Sir Paul McCartney was staying...

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Thank A A
Chatham, NJ
HOTEL’S FAVORITE REVIEW
Reviewed January 19, 2017

It was difficult to choose amongst Tokyo's luxury hotels - each seems to have something to recommend it. However, we were ultimately very pleased with our choice of the Peninsula. It is ideally located in walking distance to the Ginna area as well as the Tokyo Station area and Imperial Gardens and has metro access from the basement to everywhere...

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Thank MBKNJ
About Hotel's Favorite Review
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear MBKNJ Of all the luxury hotels to choose from in Tokyo, we are honoured that you have chosen to stay with us. Thank you for the delightful review of your recent stay at The Peninsula Tokyo. We are pleased that your overall stay went above and beyond your expectations. We very much appreciate your gracious comments regarding the service...

A TripAdvisor Member
Level Contributor
33 reviews
9 hotel reviews
4 helpful votes
Reviewed 4 days ago NEWvia mobile

Great hotel in the Ginza district. Good wifi and friendly service. The desk is good to work at and the light is sufficient as well if you want to work at your hotel room. The service is friendly and efficient. The gym is small but oke for working out. The bar at the top of the hotel is nice and...

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Thank A TripAdvisor Member
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Guest Thank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future!...

Paris, France
Reviewed 1 week ago

The rooms are big, the facilities very good. And a very nice swimming pool not crowed where you can enjoy swimming. Great view on the imperial palace for some of the rooms. The small critic is the price of the breakfast "à la carte". Pretty expensive for a normal standing meal.

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Thank Elisa H
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Elisa H Thank you for your recent stay and for sharing your experience with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We very much appreciate your comments, as they help us to improve our services. Please rest assured that your feedback will be shared with our team. We look...

Charlotte, North Carolina
Reviewed 1 week ago

From check in to check out, we were made to feel that the hotel staff was at our service. Nothing disappointed. The room was large and luxurious as was the dressing room and bath. Very comfortable bed. We were there for the Sunday breakfast buffet which was a real treat. Dining in the lobby restaurant was quite delicious and service...

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Thank scom4t
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear scom4t Thank you for sharing your gracious comments on your recent visit to The Peninsula Tokyo. We are delighted to hear that you had positive experiences with the in-room amenities, check-in, and the service and hospitality of our staff. We are also happy to read that you enjoyed your Sunday breakfast. We appreciate comments such as yours as it...

Reviewed 1 week ago

We stayed here for 3 nights in May 2017, and even in advance of our arrival, the staff was responsive and helpful to our requests for assistance with scheduling a half-day tour and dinner reservations. The Peninsula's staff is bi-lingual, which was incredibly helpful and not taken for granted. The level of service was excellent - we even received help...

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Thank Keri R
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Keri R Thank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near...

Sydney, Australia
Reviewed 2 weeks ago

My family are frequent guests at the Pen in HK, but this was our first visit to their Tokyo Hotel. Although the public areas of this hotel are smaller, with fewer eating and shopping options and not really a space in which to sit around and relax, we actually found the rooms to be more comfortable and generally larger than...

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Thank georgieb554
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear georgieb554 Thank you for taking the time to share your experience with us from your recent visit to The Peninsula Tokyo. We are happy to hear that you continue to choose to stay with The Peninsula, and we very much appreciate your loyalty to our brand. We are delighted to read that you enjoyed many aspects of the hotel,...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Our stay at The Peninsula began on a positive note but as the days went by their flaws began to surface and we began to question whether they still live up to their 5 star status. Let's begin with the pros: 1. Front desk - upon check in we realised that our agent had made some critical mistakes during the...

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1Thank coolblue22
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear coolblue22 Thank you for taking the time to share your comments with us on TripAdvisor. It is through messages such as yours that we are able to improve our services and facilities to meet and exceed all of our guests’ expectations. Firstly, we would like to thank you for sharing your positive feedback. We are happy to learn that...

Chicago, Illinois
Reviewed 2 weeks ago

Peninsula was the best hotel during our 1.5 week trip. New, modern, large rooms. Staff is very friendly, english is no issue... felt small and intimate for large hotel. Location is perfect for tourist, Imperial Palace across the street, and Ginz shopping a block away. Other hotels, Imperial Hotel, same location, large, more like a business convention center, more Japanese...

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Thank 159coombs
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear 159coombs Thank you for choosing The Peninsula for your recent visit to Tokyo. Thank you very much as well for your kind and motivating feedback. Please rest assured that your comments have been shared with our team and they join me in thanking you for recognizing their efforts. We look forward to welcoming you bak again hopefully in the...

Miami, Florida
Reviewed 3 weeks ago via mobile

A friend recommended this hotel. It is great and so is its location. I chose a room with views of the imperial palace. The Ginza shopping area is just two blocks away. The hotel is magnificent with 4K tv and all amenities.

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Thank Alejandro Z
The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo, responded to this review

Dear Alejandro Z Thank you for choosing The Peninsula for your recent visit to Tokyo. We are delighted you had the opportunity to experience the hotel and we are very grateful for your kind comments. We look forward to welcoming you back soon! Yours Sincerely Sonja Vodusek General Manager

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06/04/2017 06/05/2017
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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Peter
Peter
Cuisines: International, Grill
Hei Fung Terrace
Hei Fung Terrace
Cuisines: Chinese
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 

Additional Information about The Peninsula Tokyo

Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $546 - $1,168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Business Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#6 Family Hotel in Chiyoda
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Questions & Answers

Here's what travelers have asked, with answers from The Peninsula Tokyo staff and other travelers.
12 questions
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9 days ago
miami
6 months ago
Manila, Philippines

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Questions? Get answers from The Peninsula Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the room with the view on the garden”
elisah407, 1 week ago | Read review
“Splurge for a suite with Imperial Palace view.”
TravelInEase, Apr 15, 2017 | Read review
“Go for a room with view on Hibiya Park/Imperial gardens- worth the upgrade!”
JosephP1981, Mar 28, 2017 | Read review
“High floor”
joacimnorway, Feb 9, 2017 | Read review
“Get a room with a view of the Imperial Palace if you can!”
563SarahA, Jan 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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