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1-1-1 Iidabashi, Chiyoda 102-0072 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (262)
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Panoramas (32)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Grand Palace
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 103 hotels in Chiyoda
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Grand Palace, located close to the Tokyo Station Terminal and Imperial Palace Garden neighborhood, offers you spacious and comfortable guest rooms, appetizing dishes, exquisite view from sky lounge and friendly staffs you can ask for any requests. Nearest metro / JR station can be reached within 2~7 min walk. Easy access from these stations to most of the famous must see spots in Tokyo will make your travel more smooth and pleasant. Limousine bus runs every day from both Narita Airport and Haneda International Airport which stops in front of the hotel. And of course, Free Wi-Fi is available during your stay. Please feel like home with our Japanese hospitality in Hotel Grand Palace.
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Room & Suite (263)263
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Japanese
682Reviews23Q+A43Room tips
Traveler rating
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Time of year
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Language
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Popular mentions
Sunshine777879 wrote a review Mar 2020
1 contribution1 helpful vote
We stayed for 11 nights in Feb / March 2020. Very comfortable, good-sized room & wonderful location close to Tokyo Metro & JR stations + the Imperial Palace. Right level of attention from the hotel team - not intrusive, but available & very helpful when needed. Overall, a very enjoyable stay.
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Date of stay: February 2020
Location
Service
Sleep Quality
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Response from S S, Guest Services / Front Office at Hotel Grand Palace
Responded Mar 4, 2020
Dear Valued Guest, Greetings from the Grand Palace, and thank you for recommending our hotel to other travelers planning to visit Tokyo. It’s always so lovely to hear such fantastic feedback from our guests, so thank you for taking the time to share it with us. I hope you will be coming back to stay with us in the future, as we all love to see the familiar faces of guests who come to visit us again and again. Warmest regards, Guest Relation manager.
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Mava K wrote a review Mar 2020
1 contribution
I stayed in this hotel for a whole week and the least I can say is that they have delivered a high standard quality of service and the kindness of all the staff was much appreciated. I strongly encourage people to stay in Grand Palace Hotel if they plan to visit Tokyo.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from S S, お客様サービス / フロント オフィス at Hotel Grand Palace
Responded Mar 4, 2020
Dear Valued Guest, Thank you for choosing to stay at the Grand Palace., and for posting a review of your experience here on TripAdvisor. We are extremely glad you were satisfied with your choice, and that you found our staff very helpful and friendly. With best regards. Guest Relations Manager.
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warrenchris wrote a review Mar 2020
Kirrawee, Australia11 contributions2 helpful votes
On our most recent trip to Japan , ( our third in three years ), we again chose to stay at The Grand Palace Hotel in Kudanshita Tokyo. This Hotel is first class with very comfortable rooms, excellent staff who go out of their way to assist with any of your needs. Less than 100 meters to a three line subway and an abundance of reasonably priced restaurants. We cannot get enough of Japan and will return again in 2020, and of course stay at The Grand Palace Hotel. Warren and Christine Price Australia
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Date of stay: November 2019Trip type: Traveled with family
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Response from S S, お客様サービス / フロント オフィス at Hotel Grand Palace
Responded Mar 4, 2020
Dear Valued Guest, We would like to thank you for the nice review you took the time to post on TripAdvisor about your stay at the Grand Palace, Your comments regarding your stay is a very nice reward and we will make sure to share your positive feedback with our team. Our first priority is to make our guests feel comfortable, Nevertheless, we are happy to know that you had a nice stay and we look forward to welcoming you back very soon to the Grand Palace, Best regards Guest Relations Manager
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ErwinK190454 wrote a review Feb 2020
Vienna, Austria16 contributions9 helpful votes
We are frequently staying at the Grand Palace and are always very satisfied with the luggage services provided upon arrival and departure. During this visit we were happy to see that with Ganesh there is a new very efficient and helpful bell boy. In addition I would like to say that overall, in my opinion, the Grand Palace is just perfect.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: ask for a room with view to Mt. Fuji.
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Response from S S, お客様サービス / フロント オフィス at Hotel Grand Palace
Responded Feb 24, 2020
Dear Valued Guest, We are glad to hear that you enjoyed The Grand Palace which is to offer all our guests’ comfort & convenience at a great location. We appreciate you taking the time to share your great feedback. Your compliment also has been passed to Mr. Ganesh he is very thankful for it. There is no better satisfaction than knowing that we were able to exceed your expectations. We look forward to bringing you a great experience during all your future stays with us. Best Regards, Guest Relations Manager.
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Eliane H wrote a review Feb 2020
1 contribution
My organization has used The Grand Palace for our staff when they are in Tokyo for years. We have watched over many years how the hotel has maintained the high standard of care and service that a Japan is famous for. But, we have also seen how the hotel has changed with the times to provide the younger generations with the things they need and want. Impressive, really impressive. Best: the staff- warm, friendly always helpful.
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Date of stay: November 2019Trip type: Traveled on business
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Response from S S, お客様サービス / フロント オフィス at Hotel Grand Palace
Responded Feb 23, 2020
Dear Valued Guest, We are delighted that your organization has chosen our Hotel for your staff during your recent stay and would like to thank you for taking the time to write about your experience here on TrioAdvisor. Your feedback is much appreciated and has been shared with all our teams. Guest satisfaction is our main goal at, the Grand Palace. We would like to thank you for the recommendations you have made and hope that we will have the pleasure of welcoming you back to Tokyo again! With Kindest Regards. Guest Relations Manager.
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PRICE RANGE
$95 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palace chiyoda, grand palace hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaYotsuya / Iidabashi / Ochanomizu / Suidobashi / Iidabashi
NUMBER OF ROOMS
464
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Frequently Asked Questions about Hotel Grand Palace
Which popular attractions are close to Hotel Grand Palace?
Nearby attractions include Tokyo Daijingu Shrine (0.3 miles), Nippon Budokan (0.3 miles), and National Showa Memorial Museum (0.2 miles).
What are some of the property amenities at Hotel Grand Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Grand Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grand Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Grand Palace?
Yes, parking is available to guests.
What are some restaurants close to Hotel Grand Palace?
Conveniently located restaurants include Dining Cafe Beltempo, Don Gaucho BBQ, and Genrai Shuka.
Does Hotel Grand Palace have an airport shuttle?
Yes, Hotel Grand Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Grand Palace located near the city center?
Yes, it is 0.3 miles away from the center of Chiyoda.
Are any cleaning services offered at Hotel Grand Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Grand Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Palace?
The staff speaks multiple languages, including English and Japanese.