Classic, Historic Hotel
NUMBER OF ROOMS
This was my second time staying at the Imperial, and they did not disappoint! Both times I experienced amazing service, both times they got me a reservation for a difficult to get into restaurant, both times they upgraded me for no reason and both times I felt like I was stepping into a different era, and that I was Japanese royalty. I think it is safe to say I will always be staying here when I visit Tokyo!
Over priced for the facilities it provides. Hotel looks a little worn out/old. The staff is really slow to move off the block. However courteous. Rooms are ok again feel worn out. Food is a struggle if you are a vegetarian
Excellent hotel. Okay the rooms are a little bit old fashioned but the service is exceptional. The staff is very friendly. Never had such a clean hotel room. All appliances worked well. Located directly at Hibaya park and close to the metro station. Can’t say anything about the food at the restaurants but the prices were definitely 5*
This is a grand old hotel but as a result the rooms and facilities are a bit outdated. The biggest drawback is that a large number of rooms face the metro and Shinkansen tracks so it is very noisy! Be sure to ask for a room as far away from the tracks as possible. Also, for a hotel of this standing I find unacceptable that there be a charge to use the fitness center ($10) and the pool (another $10)!
Came to Imperial Hotel during my work trip back in October for a meeting, not only amaze by their luxury architecture and interior design but their staff is 10 out of 10! Had a chat with one of their staff and again amaze by all the victorian elements and the mix expressions of the art deco style of the 1930s is every where in each corner! Had a lovely afternoon, delicious cake and tea and definitely will try to stay at Imperial in my next visit.