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Four Seasons Hotel Tokyo at Marunouchi

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Traveler (610)
Room & Suite (270)
Dining (60)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“train station”(101 reviews)
“two queen beds”(9 reviews)
“narita express”(53 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Four Seasons Hotel Tokyo at Marunouchi
Special Offer: Advance Purchase Offer
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Contact Info
Name/address in local language
Offers from Four Seasons Hotel Tokyo at Marunouchi
Special Offer: Advance Purchase Offer
Hotel packages
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,094)
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853 results
Traveler rating
711
96
32
6
8
Traveler type
Time of year
LanguageEnglish
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711
96
32
6
8
Show reviews that mention
All reviewstrain stationtwo queen bedsnarita expresssmall hotelmeet and greetimperial palaceboutique hotellevel of serviceginza districtconcierge stafffloor to ceiling windowsfish marketrooms are largepark hyattoffice buildingsuperb locationrestaurant reservations
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1 - 5 of 853 reviews
Reviewed 1 week ago

First of all this was my second stay with FS Tokyo, this time for 3 nights with another friend whom I was trying to convert to the FS brand. In order to put their level of service in perspective, a brief outline of the two...More

Thank SasquatchShu
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 5 days ago

Dear SasquatchShu sama, Welcome back, SasquatchShu sama! Thank you for you and your friend's recent stay with us and taking time to give us your feedback posted on TripAdvisor. Please accept my sincerest apologies for the negative experience and inconvenience you and your friend had...More

Reviewed 1 week ago

This hotel is a great place to stay with a family. The service was outstanding. The rooms was huge and well appointed with a massive bathroom. Very comfortable beds. The breakfast was awesome both Japanese and American food. The staff very fluent in English and...More

1  Thank Problemchild2
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 1 week ago

Dear Problemchild2 sama, Thank you for your recent stay and taking time to post your comments on Trip Advisor. I am very happy to know that you and your family had a fabulous time in Tokyo and with us, and you enjoyed our location, level...More

Reviewed 1 week ago

Like all 4S properties, this location is wonderful. Well located and we loved watching the trains arrive/depart from our room and the restaurant. Windows are well insulated so noise was not an issue. All service personnel are exceptionally well trained and the best in the...More

Review collected in partnership with Four Seasons
1  Thank TravelOpportunist
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 1 week ago

Dear TravelOpportunist sama, Thank you for your recent stay with us and taking time to give us your feedback posted on TripAdvisor. I am happy to know that you had a great stay with us and especially you enjoyed the view of Tokyo Station from...More

Reviewed 2 weeks ago

Our family of four (2 adults, 2kids) absolutely loved our stay at FS Tokyo Marunouchi! The location was perfect, each & every one of the staff was a pleasure to interact with, the hotel itself was lovely & the boutique vibe was perfect for us....More

Thank texfamily4
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 2 weeks ago

Dear texfamily4 sama, Thank you for your recent stay with us and taking time to give us your feedback posted on TripAdvisor. I am very happy to know that you and your family had a fabulous time in Tokyo and with us, and especially you...More

Reviewed 3 weeks ago

This Four Seasons hotel provides spectacular service and is an oasis of calm in a crowded, hectic city. The staff goes out if its way to make sure guests get the most from their visit to Tokyo - everyone who stays here will feel like...More

Review collected in partnership with Four Seasons
Thank Kathy Y
Response from FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at MarunouchiResponded 3 weeks ago

Dear Kathy Y sama, Thank you for your recent stay with us and taking time to share your feedback with us on TripAdvisor. I am very glad to know that you and your family had a great time with us in Tokyo and you very...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
$536 - $1,426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#4 Spa Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
$536 - $1,426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#4 Spa Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveler (610)
Room & Suite (270)
Dining (60)
Pool & Beach (2)
Family and Play Areas (5)
Business Center & Event Rooms (5)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Megan A
December 26, 2016|
AnswerShow all 6 answers
Response from martyn h | Reviewed this property |
Sorry only there briefly. 10pm to 7am. Just needed a place to sleep before flying back to England
0
Votes
Hind A
September 4, 2016|
AnswerShow all 4 answers
Response from Sydneyveritas | Reviewed this property |
Sorry I don't know the answer to this question as we did not use that service.
1
Vote
Lis L
February 12, 2016|
AnswerShow all 2 answers
Response from chchchchch | Reviewed this property |
you can request for a roll away bed, so that 3 adults can fit in one room
0
Votes
Room Tips
"If you are a light sleeper ask for the rooms facing away from the train station, if you are a train watcher..."
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"All rooms are incredible"
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"get a room facing station and lines."
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"High floor for views"
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