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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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873 Reviews from our TripAdvisor Community

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Showing 688: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEW

I am generally a big fan of the Four Seasons hotels, but this one does not work for me. I was kindly upgraded to a large suite, but surprisingly the sound proofing was not sufficient. The train noise of permanent train traffic (hotel is overlooking Tokyo station) effected my sleep and required ear plugs. Service though was impeccable and facilities...

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Helpful?
Thank Thomas443
Kailua, Hawaii
Reviewed 3 days ago NEW

We spent a week at Four Seasons Marunouchi with our 10 and 12 year old children and are so happy we chose to stay here. This review will be mainly geared toward families. This was my second stay here, please refer to that review from Feb 2016 for more on a non-family visit. Traveling with the kids, I felt that...

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Helpful?
Thank sashak808
London, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed here for two nights and cannot recommend the hotel more highly. Location This was our first trip to Tokyo and the hotel was ideally located for exploring the city with Tokyo Station, the Imperial Palace Gardens and the Ginza shopping district all within easy walking distance. Rooms Our room was spacious, well equipped, spotlessly clean and very comfortable....

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Helpful?
Thank Ian E
Reviewed 1 week ago

Very convenient location in the heart of Tokyo next to rail (Xinguangsan) & JR station and also huge underground shopping malls. The room is large & well design to offer very comfortable stay. Staffs are very friendly and always take the initial to offer help/assistance. The restaurant at the top of the hotel with very nice view and meals is...

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Helpful?
Thank William T
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear William T sama, Thank you for your stay with us and taking time to give us your feedback posted in TripAdvisor. I am very glad that you had a great time with us and you liked our MOTIF RESTAURANT & BAR. We look forward to welcoming you back to our little hotel in the center of Tokyo in the...

Reviewed 2 weeks ago via mobile

We are experienced and adventurous travelers and selected the Four Seasons hotel because of it proximity to the rail station. The hotel is beautiful and modern. The rooms are typical Four Seasons full of pleasantries,and we were upgraded to a suite under the Amex reservation program. The staff was very focused on helping us with all our needs to visit...

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Helpful?
Thank Jacob W
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jacob W sama, Thank you for your stay with us and taking time to share your feedback about our hotel posted on TripAdvisor. I am very happy to hear that you had a great time with us and especially you enjoyed level of our personal service including Tokyo Station greeting and sending service. There are much more things to...

Reviewed 3 weeks ago

The Best bed i have ever slept on so far. Very nice of them for setting up our honeymoon goodies. Service was excellent, good location, only quite a walk for the metro subway, but overall was excellent.

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Helpful?
Thank Adhiwirya A
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Adhiwirya A sama, Thank you for spending your very special occasion with us and taking time to give us your feedback. I am happy to know that you had a great time with us, and that you liked our bed very much. Adhiwirya A sama, our Four Seasons' bed is on sale to our guests worldwide. if you are...

Hong Kong, China
Reviewed 3 weeks ago via mobile

motif has outstanding lunch semi-buffet, with great selection of fresh vegetables from Hokkaido. location is great, loved the cozy hotel. good and friendly staff, professional services, personalized tailor made experience.

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Helpful?
Thank Shinfua
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Shinfua sama, Thank you for your stay with us and taking time to write comments about our hotel. I am very glad that you had a great stay with us, and that you especially enjoyed the level of service and MOTIF lunch. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our...

ABABWC
Reviewed 3 weeks ago

Perfectly located near Tokyo Station and Kiyobashi Station which made getting around Tokyo easy. The walking tour with guide, Tomoko, was invaluable. The best way to see the city and get insiders knowledge is via the walking tour.

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Thank ABABWC
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear ABABWC sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to know that you had a great time with us and you liked the location of our hotel. I have shared your comment on private guide, Tomoko san. She is very happy to receive such a nice...

Reviewed 4 weeks ago

Can I just say I LOVE Tokyo, and love it even more when I get to stay at the Four Seasons. Service is always excellent and concierge is above and beyond. The gym is small but nice with showers/spa/onsen available. Convenient location next to Tokyo Station. Staff speaks English, but will humor my broken Japanese 😉

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Helpful?
Thank emiko_992
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear emiko_992 sama, Thank you for your stay with us and taking time to write your feedback for us. I am glad to note that you LOVE Tokyo and you had a great stay with us. There are much more things to do and see in Tokyo and beyond. We look forward to your return visit in the not too...

Chicago, Illinois
Reviewed 4 weeks ago

Great room. But trying to arrange a car to pick us up at the airport was difficult. Even after lots of communication w/hotel, the driver thought he was picking up 3 people from one flight instead of 2 from 2 flights(different terminals). Hotel insisted we needed a van so we were picked in van that seats 16pp. There isn't a...

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1Thank mason525
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear mason525 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am very sorry that we were not able to meet your expectations in several areas. I have already shared your comments with my team to improve our level of service. Once again, thank you for your feedback and...

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European, French
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $526 - $1,352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Luxury Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travelers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travelers.
6 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose room facing east. train tracks are to the north and west.”
 of 5 bubbles Thomas443, yesterday | Read review
“Tokyo station view is great for kids!”
  • Imperial Palace gardens on hotel provided bikes
  • One of the yummy welcome back treats
  • Watching shinkansen
 of 5 bubbles sashak808, 3 days ago | Read review
“We had the suite, love the extra sitting and dining room!”
 of 5 bubbles AAndTMD, Oct 21, 2016 | Read review
“Every room is great here...”
 of 5 bubbles 878kurtt, Sep 22, 2016 | Read review
“Room facing the train station”
 of 5 bubbles artistworldtraveller, Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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