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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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850 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Honolulu
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was so impressed with the level of service at this property. They have over exceeded my expectations of hospitality. I had "not" one bad experience from any of the hotel services that I have requested. I have stayed at other Four Seasons properties, but this property and staff top the cake. This hotel is the reason why Four Seasons... More 

Helpful?
Thank 878kurtt
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 878kurtt sama, Thank you for your stay with us and taking time to write your feedback on TripAdvisor. It was great to have you and your family with us. We are all happy to read your comments. We look forward to welcoming you and family back to Tokyo and our little hotel in the center of Tokyo in the... More 

Boston
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Service here is truly exceptional...what one expects of the Four Seasons brand. We called from the airport and gave the hotel the time we would be arriving at the Tokyo Station. 2 staff members were at the station to take charge of our luggage and escort us to the hotel. We had taken a dinner package which included a gourmet... More 

Helpful?
Thank artistworldtraveller
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear artistworldtraveller sama, Thank you for your stay with us and taking time to write your comments about our hotel on TripAdvisor. I am happy to know that you had a great time with us and you enjoyed our location, level of our service, view, facilities and restaurant! Once again, thank you and domo arigato gozaimas. We look forward to... More 

New York City, New York
Level Contributor
255 reviews
250 hotel reviews
common_n_hotel_reviews_1bd8 539 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is really good, especially considering there are about 55 rooms in total. Pre-arrival concierge was spot on; we wanted romance train tickets in the front observation car, which is almost impossible to get from outside the country. Not only did their concierge go to Shinjuku station across town to get the tickets, they were honest with us and... More 

Helpful?
Thank 649ic
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 649ic sama, Thank you for staying with us and taking time to write very detailed feedback on TripAdvisor. I shared your comments with our staff at our morning briefing. What a great start of the day! We were all happy to read your feedback from the start to the end, word to word. This is such an encouragement for... More 

New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my second trip to the hotel and it's better than I remember. The level of service provided by the staff and amenities included in the room are incomparable. Many items are complimentary like the fitness center, spa access, and wifi. I recommend the breakfast buffet. There are some nice views of Tokyo station while you enjoy your $50... More 

Helpful?
Thank Tom K
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Tom K sama, Welcome back, Tom K sama! Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you had another great stay with us. We are all glad to find that you liked the level of service, amenities and breakfast at MOTIF. We look... More 

Rye, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our first trip to Japan. Everyone at the Four Seasons helped to make our trip to Tokyo very enjoyable. The staff even helped us book train tickets! They provided a snack everyday of fruits and desserts. I can't say enough good things!!

Helpful?
Thank ahhalicia
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear ahhalicia sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very glad to know that your had a great time with us and you enjoyed our personal service. There are much more things to do and see in Tokyo and beyond. We look forward to welcoming you and... More 

Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Perfect location in the heart of Ginza. Absolutely perfect, great and personalised services combined with the Japanese refinement. A relatively small hotel which make it very friendly with a great services and a wonderful breakfast with a great urban view over the city. Greta help from the bellboy with the lug gages to go to Tokyo station which is 5... More 

Helpful?
Thank dgviel
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear dgviel sama, Thank you for staying with us and taking time to write your comments on TripAdvisor. I am glad to know that you and your family had a great time with us, and you enjoyed our personalized service, breakfast at MOTIF and greeting service at Tokyo Station. There are much more things to do in Tokyo and beyond.... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As others have said, this hotel has a great location, beautiful rooms, and incredibly helpful staff. An example of the latter - we needed to reserve a half-dozen different train tickets off of our JR pass. The bellman "Mike" walked us to the station, and he made sure the ticket agent knew exactly what we needed, even securing us the... More 

Helpful?
1 Thank Lassiepup
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Lassiepup sama, Thank you for your stay with us and taking time to give us your detailed comments on TripAdvisor. I am glad to know that you enjoyed your stay with us and in this neighborhood. I have already shared your personal comment to Mike. He is extremely happy to receive such a kind comment. There are much more... More 

Northport, New York
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved the beauty of this hotel and its restaurant. Service staff at the restaurant learned who you were were and greeted you warmly each day you returned. Food quality was over the top! They even prepared a very beautiful breakfast cookie platter for my son when I mentioned his birthday was the next day. Located right next to train station-... More 

Helpful?
1 Thank 57alisonm
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 57alisonm sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am glad to know that you and your family had a great time with us. I have already shared your nice comment with our breakfast team. They are very happy to receive such a wonderful comment. We look... More 

Paris, France
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

We spend 4 nights to the four seasons we had a very good experience First the emplacement of the hotel is very good when you need to move in Tokyo it is just close to the subway and train station Staff of the hotel is perfect, they really take care of every request. I shared with the hotel that it... More 

Helpful?
Thank Michaelberdugo
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Michaelberdugo sama, Thank you for your stay with us and taking time to give us your comments on TripAdvisor. I am glad to hear that you had a fabulous stay with us, and you enjoyed the location, level of our personal service and breakfast! We look forward to welcoming you back to our little hotel in the center of... More 

Jacksonville, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 23, 2016

We just returned from a business/pleasure trip to Tokyo. My wife accompanied me as she was celebrating a "significant" birthday and she loves Japan. We stayed at my "home" residence in Tokyo, the Four Seasons Hotel at Marunouchi. While there we were contacted by Paul Gardian who is the Director, Guest Recognition, Operations for the Four Seasons Corporate organization in... More 

Helpful?
Thank Dennis B
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Dennis B sama, Welcome back! Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. We are very happy to know that Mrs. Dennis B had a great time with us as well. We look forward to welcoming you back to your home in Tokyo in the not too distant future. Once... More 

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: French, European
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $644 - $1,482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#1 Luxury Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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