We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Otani Tokyo The Main

Save
Share
4-1 Kioicho, Chiyoda 102-8578 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
eDreams
Expedia.com
$321
$286
View Deal
SAVE $35
Free cancellation until 03/19/21
Orbitz.com
Travelocity
ZenHotels.com$321
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1305)
Room & Suite (532)
Dining (172)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel New Otani Tokyo The Main
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 103 hotels in Chiyoda
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal luxury hotel in Chiyoda does not have to be difficult. Welcome to Hotel New Otani Tokyo The Main, a nice option for travelers like you.

While staying at New Otani Hotel Tokyo, visitors can check out The East Gardens of the Imperial Palace (Edo Castle Ruin) (1.5 mi) and Mitsubishi Ichigokan Museum (1.7 mi), some of Chiyoda's top attractions.

Rooms at Hotel New Otani Tokyo The Main provide a flat screen TV, a refrigerator, and a minibar, and guests can stay connected with free wifi.

In addition, while staying at New Otani Hotel Tokyo guests have access to a concierge and room service. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at New Otani Tokyo.

Travelers looking to enjoy some dumplings can head to Sankoen, Suito Pozu, or Gyoza no Osama Ryugin. Otherwise, you may want to check out a Mediterranean restaurant such as Antibes, Bakurocho ART+EAT, or Craftsman's Kitchen.

Chiyoda is also known for some great history museums, including Yushukan, National Showa Memorial Museum, and Chiyoda City's Hibiiya Library and Museum, which are not too far from New Otani Hotel Tokyo.

Hotel New Otani Tokyo The Main looks forward to welcoming you on your visit to Chiyoda.

Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Babysitting
Electric vehicle charging station
Paid public parking on-site
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Chinese, Japanese
1,980Reviews36Q+A100Room tips
Traveler rating
  • 912
  • 770
  • 213
  • 49
  • 36
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Safariholic wrote a review Aug 2020
Horsham, United Kingdom1,897 contributions478 helpful votes
+1
We, a RWCup Tour Group, stayed here twice – 4 nights, then Kyoto for 3 nights, then here again for 5 nights, so we got to know it quite well. We came by Coach from the Station (Bullet train from Osaka to Tokyo) and it quickly became apparent, due to the numbers of Police & Security Personnel, that something was amiss – it transpired that the Pan-Asian Summit had just finished & about 60 Countries’ Heads-of-State, Royalty, Premiers, Presidents & Dignitaries, were all decamping from the Hotel. The 1st impression is its scale – 1500+ Rooms and 39 Floors in Twin Towers, incorporating a Office Block, innumerable Restaurants, Bars, Meeting/Conference rooms, a veritable Shopping Mall, a Rolls-Royce showroom, Gym (expensive Extra), Outdoor Pool, enormous gardens with super water features & hundreds of huge Koi Carp – the Lists goes on and on. Oh and Location - excellent Rooms, which were a challenge to find, as one had to be certain to use the correct Lift in the correct Tower (there were several banks of them), were extremely good, well-appointed and all with fabulous views over the City, if a tad snug. Breakfast was a tale-of-2 extremes – First was in the Restaurant in the main cross walk between the Twin Towers, the Shops and both Receptions (Yep – both) with a gorgeous view over the Gardens (window seats were much prized). Buffet style with No Cook-to-Order Chef for eggs was disappointing, as was service, selection/ choice, quantity (they could not keep-up, though I admit the Hotel seemed at capacity, but then again - that was hardly a surprise, what with a world Cup in town). Bottom-line was quite poor, exacerbated by the lengthy queue. 2nd in the Restaurant (to one side of the Northernmost Reception) was so completely different, it was as if we were in a different Hotel. Still ostensibly Buffet-style, but queue (5 mins in 7 visits), excellent service, far superior quality of items, broader choice (fruit, yoghurts, Juices, Bakery items), Chef ‘On Duty’ for eggs-to-order etc. Very well run and staffed. Trader Vics - booked a Non-Smoking table for an adult Cocktail before going out to dinner. Arrived, shown to our Table, ordered our drinks, only to find 6 gentlemen sit down at the next table and light-up. Query to the server elicited the following – “You’ve got it. This is it.” The other 18/19 tables are ALL Smoking, so we were surrounded. We drank-up rapidly and left, reeking of nicotine, & quite disgusted. How absurd. Restaurants – we looked, read the Menus, saw the prices, gasped, and left. Gardens were superb, proved a very photogenic setting, delightful scene, stunning backdrop for the posers & selfies – you name it. Location – Hotel is in a super spot with an enormous array of Sights, Places or Attractions within walking or short tube ride distance. Staff were incredibly knowledgeable, helpful and many spoke incredibly good English. We did not always ask the Concierge, as they invariably had a queue. In Summary – Very Good, but if it was not for the aforementioned caveats, it could, and frankly should, have reached Excellent. For the Business traveler on expenses, it’s a no brainer. For others, I would still commend it, since the Pluses way out scored the caveats and the Location scored very highly. A suggestion - make it all Non-Smoking ? The Smoking Rooms off the main walkway enable a powerful aroma of nicotine to pervade everywhere.
Read more
Date of stay: October 2019
Value
Cleanliness
Service
1 Helpful vote
Helpful
Share
Me in Tokyo wrote a review Apr 2020
5 contributions1 helpful vote
There are newer hotels. The New Otani was famous years past for hosting the NKK studio dancers for musicals/shows like 42nd street in the 1980s. In the 1990s there was even an attempted assassination of the PM Hosokawa in the business Tower section. The Gardens which were once legendary have been pared down. They are still iconic and in a much smaller scale you can angle shots of the red arched bridge and zen rock display. The garden view cafe used to host breathless fans waiting for the likes of such guests as Rod Stewart, Michael Jackson and Pe Yon Jun. The once vast lobby has been chopped up quite a bit, it once rivaled the Imperial in Hibiya and the Okura in Kamiyachoo. They have a few concept restaurants and still maintain one of the few once glitzy revolving restaurants in Tokyo (can be seen in the photo provided). It's a good hotel if you can find a rate which is discounted.
Read more
Date of stay: January 2020
1 Helpful vote
Helpful
Share
LarisaNagra wrote a review Mar 2020
Singapore, Singapore38 contributions9 helpful votes
Great place to stay in Tokyo. Apparently most of the Presidents and senior government officials stay there. One of the best breakfast buffet spreads. Some rooms have been renovated. The decor of new rooms is excellent. Request for the newly renovated rooms. One of the most beautiful views of the Tokyo CBD.
Read more
Date of stay: April 2019
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Request for newly renovated rooms and rooms with view of Tokyo CBD
See more room tips
Helpful
Share
Tom M wrote a review Mar 2020
Manchester, United Kingdom62 contributions40 helpful votes
To be honest, I only booked here to be able to say I'd stayed in the office block from You Only Live Twice! I'm sure this is a lovely hotel for those with the money, but it all seemed a bit out of our world. Not a patch on the Nogha Hotel in Ueno. Nice big rooms, but the Sky Bar - you are going to need to remortgage your house for a round of drinks. I can't rate more than average - sorry.
Read more
Date of stay: March 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Share
Parminder wrote a review Feb 2020
13 contributions3 helpful votes
I feel bad to write any bad review in Tokyo as we only came to eat on our way to india and had great service experience all the way from airport bus to checking in at hotel new Otani. We ate at L’effervescence and Narisawa and both great places. I worked out at New Otani fitness center by paying and was treated well The only bad experience I had was during breakfast where I was embarrassed by [--] who continued to remind me that I needed to pay for breakfast from the minute I walked in. He embarrassed me and interrupted me during my meal that I erred to pay before I left. I finally asked him if he was suspicious that I would walk out without paying and asked him to bring the bill so I could pay before I finished my meal so he stopped embarrassing me. I have never had such experience in my entire life To make matters worse, his breath stinks. He should not be in a customer service business. He is completely not suitable for his job
Read more
Date of stay: February 2020Trip type: Traveled with family
Helpful
Share
Previous
PRICE RANGE
$273 - $409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new otani tokyo garden hotel, new otani hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
643
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel New Otani Tokyo The Main
Which popular attractions are close to Hotel New Otani Tokyo The Main?
Nearby attractions include Hotel New Otani Japanese Garden (0.09 miles), Tokyo Garden Terrace Kioicho (0.2 miles), and Kioi Hall (0.1 miles).
What are some of the property amenities at Hotel New Otani Tokyo The Main?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel New Otani Tokyo The Main?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel New Otani Tokyo The Main?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel New Otani Tokyo The Main?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Hotel New Otani Tokyo The Main?
Conveniently located restaurants include NINJA AKASAKA, View & Dining the Sky, and Tour d'Argent Tokyo.
Are there opportunities to exercise at Hotel New Otani Tokyo The Main?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel New Otani Tokyo The Main have an airport shuttle?
Yes, Hotel New Otani Tokyo The Main offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel New Otani Tokyo The Main?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel New Otani Tokyo The Main offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel New Otani Tokyo The Main?
The staff speaks multiple languages, including Chinese and Japanese.