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The Capitol Hotel Tokyu

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The Capitol Hotel Tokyu
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1,139 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Manila, Philippines
Reviewed 1 week ago NEW

great hotel, we stay here every time when in Tokyo, quiet and most secure neighbourhood in the city because of proximity of Diet and Abe San residence :) great pool, large rooms, modern and quiet hotel, wonderful service and best concierge in the world.

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Helpful?
Thank Sumis
Singapore, Singapore
Reviewed 1 week ago via mobile

This is the second time I will be returning to the Capitol and whilst the hotel itself is everything a 5 star should be, the concierge services have been a real disappointment. I find it inconceivable that a 5 star hotel concierge can: 1. Give me the wrong information about restaurants, not once but twice and require my correction to...

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Helpful?
Thank SasquatchShu
Geneva, Switzerland
Reviewed 1 week ago via mobile

This is a superb hotel! The number of staff to guest seems high because I didn't have to queue to check in or out. The service is amazing! It is well located and the rooms and amenities are fabulous. You won't regret staying here.

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Helpful?
Thank Elaine M
Vancouver, Canada
Reviewed 1 week ago

Yes, it is a pricey hotel but compared with other 5 stars then it is ok. The hotel is located upstair of Metro subway and it means very conveneint. Staff are friendly and helpful. You also can find a 7 Eleven convenient store on B2 and a cafe - you should try the salmon sandwich and ginger milk tea ......

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Helpful?
Thank Venus L
Budapest, Hungary
Reviewed 2 weeks ago via mobile

Our room was a beautiful corner room with great view of the city buildings and lights, room size was huge compared to the regular Japanese hotels but also in comparison to other European hotels I've been to. Room was very clean and tidy, calm atmosphere, gorgeous spacey shower. For breakfast we went for the buffet style and it was delicious...

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Helpful?
Thank Dana P
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear Dana P, Thank you very much for your review. We are glad our room and services were on par with your expectations. You can contact our Front Desk staff at any time of the day or night if you need assistance in any matter. Thank you again for leaving us a review, we are all looking forward to welcome...

Geneva, Switzerland
Reviewed 2 weeks ago via mobile

Everything is easy here: fast check in, plenty of offer for food and drinks, kind and helpful staff, taxi waiting in front of hotel. Rooms are very modern (plus i got upgraded :) and the view from my room way stunning as i could see quite far!

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Helpful?
Thank paulandre1984
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear paulandre1984, Thank you very much for leaving us a review. Tokyo can be a beautiful city and it offers a much different views compared to western cities such as New York or Paris. It is very hard to apprehend how the chaos of its many architectural styles blends into an harmony and offers such an eye candy. Our Hotel...

Massachusetts
Reviewed 2 weeks ago via mobile

We just came to Tokyo for the first time for business as well as some touring. My client booked us into the Capitol Hotel. It was the finest hotel experience my wife and I have ever had. The room on the 23rd floor was elegant with a beautiful view. Service at the front desk, the Oragami restaurant, and on our...

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Helpful?
Thank Lew S
Michael M, Michael Miyauchi, Duty Manager at The Capitol Hotel Tokyu, responded to this review

Dear Lew S, Thank you very much for your stay with us at The Capitol Hotel Tokyu. We also appreciate you for taking your precious time to review our hotel. I am glad to hear that we were able to offer you the finest hotel experience. I would like to share your comment with not only the staff at front...

Singapore, Singapore
Reviewed 2 weeks ago

The room is look quite impressive and the view is great. Spacious, luxury and clean. Plus point : the hotel is linked to the Train station and the airport shuttle bus stopped here too. Near to Akasaka so there is quite a number of food choices. Next to the Shrine - visit it!

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Helpful?
Thank hllua
Michael M, Michael Miyauchi, Duty Manager at The Capitol Hotel Tokyu, responded to this review

Dear hllua, Thank you very much for your stay at The Capitol Hotel Tokyu, and thank you for your review to our hotel. We are glad to see that you have enjoyed your stay with us. We are lucky to have many plus points you mentioned, since it is hard to have a subway station right under, with access to...

Beaver Creek, Colorado
Reviewed 3 weeks ago

I stayed at this hotel during my last visit to Tokyo. It is in the former Tokyo Hilton building that has been completely renovated. It is ideally located in Akasaka close to the Ginza, the palace and the government buildings, with a stop for the Narita airport bus at the hotel lobby and access to four subway lines a level...

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Helpful?
Thank mfnoble
Richard G, Manager at The Capitol Hotel Tokyu, responded to this review

Dear mfnoble, Thank you very much for taking the time to write us a review. We are glad to hear you enjoyed your stay in Tokyo and we are looking forward to welcome you soon again. Regards, Richard Gouy Front Desk Supervisor

Tokyo Prefecture, Japan
Reviewed 4 weeks ago

Spent 3 day here and the hotel was very nice overall. Ordered room service but the food quality was very low. If you want to sell a dish not local to Japan, you really should try your best to mimic the taste as close as you can. I tried the Chinese restaurant as well and the food there was excellent...

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Helpful?
Thank Jason L
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear Jason L, Thank you very much for your review. Please accept our apologies if our food quality through Room Service was not on par with your expectations. Our Food and Beverage Director will look into our western food menu for improvement. We hope that despite this poor experience you enjoyed your stay in Tokyo. We are looking forward to...

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Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Capitol Hotel Tokyu is situated very conveniently in Akasaka, the heart of downtown Tokyo. It is located with easy access to famous shopping and dining areas such as Ginza, Roppongi, Shibuya, Omotesando or Harajuku. Subway station with 4 lines is located right under the hotel. Guests are able to savor the quiet natural surroundings of Hie Shrine, a serene space surrounded by natural beaty where it is possible to escape the hustle and bustle of Tokyo. ... more   less 

Additional Information about The Capitol Hotel Tokyu

Address: 2-10-3 Nagatacho, Chiyoda 100-0014, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Price Range: $317 - $1,167 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capitol Hotel Tokyu 5*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Capitol Hotel Tokyu Tokyo, Japan
Hotel Style:
#4 Business Hotel in Chiyoda
#5 Spa Hotel in Chiyoda
#5 Family Hotel in Chiyoda
#7 Luxury Hotel in Chiyoda
#7 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travelers have asked, with answers from The Capitol Hotel Tokyu staff and other travelers.
22 questions
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Orange County
Surabaya, Indonesia

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Questions? Get answers from The Capitol Hotel Tokyu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner room is bigger and cost more money. You can request your room on higher floor”
 of 5 bubbles 298venusl, 1 week ago | Read review
“High floor, you may even get to see Mount Fuji if the sky is clear.”
 of 5 bubbles hllua, 2 weeks ago | Read review
“Ask for a room with a temple view, the higher the better”
 of 5 bubbles mfnoble, 3 weeks ago | Read review
“all rooms are excellent. first class hotel”
 of 5 bubbles 424craigc, Nov 1, 2016 | Read review
“All rooms are good here, but some have views of the city and temple that are really nice.”
 of 5 bubbles jeffmX4003YJ, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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