This was truly one of the most beautiful hotels we've ever stayed in. The room was enormous -- and spotless -- with a spectacular view. The bed was extremely comfortable. Bathroom also very large and a luxurious shower you could just about live in. Every amenity was provided. The staff was kind and helpful and always available. The food was extraordinary. Others have spoken of a bad smell but we experienced no such thing! In fact, the scent that the hotel uses is so lovely that we bought some to take home as gifts and I wish I could get refills. It is in a quiet area but there are convenience stores within easy walking distance where you can get pretty much anything you need. Lovely live music on authentic Japanese instruments was a special treat in the lobby. Beauty everywhere you look. We'd stay here again in an instant.…
i really loved the hotel i stayed for a week there, Food is great , lobby is amazing very calm and quite .. room size is good comparing to tokyo rooms .. service is amazing , also the train station is on the hotel basment
Very modern hotel and so friendly. Staff were amazing and very helpful. The hotel is in a chilled out part of Tokyo but great connections to the rest of vibrant Tokyo. A separate lift to the basement where there is the metro (Tameike-sanno) with connections to 4 metro lines to every part of Tokyo. Shibuya and Ginza around 5-10 mins from the metro!. There is also a 7-11 convenience store and coffee shop in the basement. The Japanese restaurant is a must and Chinese was also good but there are loads of places to eat outside the hotel as well. Just one minor point was the lack of USB charging points in the room. A great hotel for the business traveler but also for tourists.
Having had an excellent experience at this property back in 2015 (see my original review for further information), it was a no-brainer to book two deluxe King Rooms for three nights for a family trip to Japan. We arrived on March 29th late evening after a long trip from Europe. Upon checking-in we immediately felt we have reached a safe haven enriched by legendary Japanese hospitality. After a fews minutes we were comfortably lodged in rooms 2319 & 2320 and could rest perfectly. The property is still as we remembered it. Wonderfully architected, strategically located, awesome staff, great breakfast buffet. Perfect stay.
Everything is handled well, the reception, checkout, the restaurants, the special hotel bus to Narita. Had a nice room, liked the decor, the view, the bed - and it was quiet. Had a few business breakfasts and they were good - nice buffet, but above all a seating where you can talk discretely. Location was conveniently close to our offices in the Akasaka area. Walking distance. Highly recommended.
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