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Shangri-La Hotel, Tokyo

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1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
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Shangri-La Hotel, Tokyo
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1,152 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Jakarta, Indonesia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at Shangri-La Hotrl Tokyo April this year, with my wife and one year old daughter The hotel location only about 3 minutes walking from Tokyo station, which was one of the most busiest station in the city, and destination for shinkansen train. It only about 10 minutes walk to imperial palace. and it only one station away to... More 

Helpful?
Thank Hasan A
Portmarnock, Ireland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Once you get used to Japanese culture and their outstanding customer service qualities, you will understand just how top notch this hotel really is. The only disappointing feature is the pool being indoors! Everything else is class. Will be back with family or business. Highly recommend

Helpful?
Thank Poncho56
Palm Beach Gardens, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel, close to Tokyo station, the central hub of Japan's travel (5 minutes walk). The view was amazing and the food superb. The hotel has very modern rooms, the toilet is a UFO, lol. They even took us to our bullet train free of service and waited on us when we arrived from Kyoto. Now, that's service!!!!

Helpful?
1 Thank Edith T
Richmond-upon-Thames, United Kingdom
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time staying at the Shangri-La in Marunouchi,and we weren't disappointed. Nothing was too much trouble. Communication in advance of our stay (discussing arrangements for our young son) were straightforward, and we were made to feel very welcome the moment we got there. Our airline had left our pushchair in London, and promised to put it on... More 

Helpful?
1 Thank Naniwa
London, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Highly recommended - not cheap but definitely worth it. Great room with good views due to the hotel height, nicely decorated, first class service, a lovely bar area ... Nothing to be said which is negative - it's all great. modern hotel with I am told all latest available anti-earthquake architectural measures.. Highly recommended

Helpful?
1 Thank Patrick M
Los Angeles, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Shangri-La Tokyo last month. Had extra bed put into the rooms for free for the kids. We are Golden Circle members and the staff were very thoughtful... they put little teddy bears on the kid beds! :) They really liked that personal touch and have both brought back their bears to the states! Thanks to the... More 

Helpful?
1 Thank Eric C
Marcus B, General Manager at Shangri-La Hotel, Tokyo, responded to this review

Dear Eric C Thank you very much for your review and for being loyal guests of Shangri-La. We appreciate that you enjoyed the little touches and are pleased that you had a great stay. We hope to be able to welcome you and the kids back soon. Marcus Bauder General Manager More 

Brighton
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in the Shangri-La for three nights during a recent visit to the Far East. We have stayed at other Shangri-La hotels and have always been very impressed and the Tokyo branch did not disappoint. Centrally placed near the main railway station, Ginza and the Imperial Palace. The hotel occupies the top few floors of a... More 

Helpful?
2 Thank Grinders13
Marcus B, General Manager at Shangri-La Hotel, Tokyo, responded to this review

Dear Grinders13 Thank you very much for your review and your excellent rating of the hotel. We are delighted that you had a most enjoyable stay and we hope to see you again in the not too distant future. Marcus Bauder General Manager More 

HK
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located within 5 min walk from the Tokyo station. The Tokyo station is a major station with lots of trains, including Narita express, Shinkansen, and the local JR trains and metro. When you exit from Tokyo station, look for Diamaru department store or the Yaesu North exit. The room , bed, bathroom etc were all excellent and... More 

Helpful?
1 Thank Resortbabe
Singapore, Singapore
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms is what you expect from a top class hotel in Tokyo from top class Hotel chain: specious, modern, great view, location next to Tokyo station, Giza and Marunochi area and a toilet bowl to die for. Yes its expensive to stay and to eat here. not sure about the food but for stay its wort it. Step out... More 

Helpful?
1 Thank RRRNJ
Marcus B, General Manager at Shangri-La Hotel, Tokyo, responded to this review

Dear RRRNJ Thank you very much for your review and for pointing out some of the highlights of the hotel. We are delighted that you had a great stay and we would be looking forward to welcoming you back in the not too distant future. Marcus Bauder General Manager More 

Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Location is superb, 1 minute walk just out side of Tokyo station. The lobby is on the 28th floor and the rooms are surprisingly spacious and luxurious for Tokyo. The second I walked into the hotel area I was greeted by a fresh fragrance, cool air and friendly staff, they managed to create Shangri-La.

Helpful?
1 Thank Ghaslim
Marcus B, General Manager at Shangri-La Hotel, Tokyo, responded to this review

Dear Ghaslim Thank you very much for your review and we are pleased to learn that you found your Shangri-La in Tokyo. We would be very much looking forward to welcoming you back soon. Marcus Bauder General Manager More 

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station. Guests will appreciate Shangri-La's unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 

Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $490 - $1,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan
Hotel Style:
#1 Business Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
#3 Spa Hotel in Chiyoda
#4 Family Hotel in Chiyoda
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