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    Four Points by Sheraton Caguas Real Hotel & Casino

    500 Alhambra en Granada Blvd., Caguas 00726, Puerto Rico
    Hotel website
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    Best prices for your stay
    8/27/2017 8/28/2017
    $175
    $128
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    Traveler (112)
    Room & Suite (123)
    Pool & Beach (37)
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    Overview
    • Excellent47%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible6%
    Travelers talk about
    “front desk” (43 reviews)
    “puerto rico” (38 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Caguas Real Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
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    La Concha Renaissance San Juan Resort
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (376)
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    1 - 5 of 271 reviews

    Reviewed 3 days ago via mobile

    Where can we start? From the discourteous front desk, dirty room, exaggerated parking cost or the lamest, no express check out. Sunday only way to do check out is by 1980s doing the line at the Front Desk and they only have 1 attendant. 1.5...More

    Thank tattoolawyer
    Response from Friulanno, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 2 days ago

    Dear guest, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal. Thank you again for your feedback and for being our guest....More

    Reviewed 5 days ago

    I had an excellent visit at Sheraton Four Points. I had expected more of a typical business hotel but found it very resort-ish and relaxing. It is an excellent hybrid for any type of traveler. Location wise, it's basically near to many of the main...More

    Thank zach F
    Reviewed 6 days ago via mobile

    The hotel is small pool are small too. It's a basic hotel. They have a casino. Front desk is okey. Don't have too many options of dates to redeem the voucher. Call too many times to verify the information no answer. Only could verify information...More

    Thank persopaesaggio
    Response from Jorge R, Front Office Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 5 days ago

    Thanks for sharing your experience.I am sorry to see that we didn't meet your expectations during your stay. We have the biggest Casino in Puerto Rico and the pool is not big but is a nice area for the kids. I must share with you...More

    Reviewed 4 weeks ago

    I stayed in this hotel last month (June 2017). I was surprised by the condition of the facilities given that during prior stays in 2016, I was told that the hotel would be undergoing renovations that would be ready by the end of last year....More

    3  Thank jeryr2017
    Response from Hermes C, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 3 weeks ago

    We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More

    Reviewed 4 weeks ago

    This is a very ,very good hotel. The staff is excellent. They are very professional and polite. The room is very spacious and the air conditioning is excellent. The hotel have a casino across it. The was clean every day by a lady (which I...More

    Thank Judy34678
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 4 weeks ago

    Thank you Judy! It pleases us to know you enjoyed your stay and that our staff customer service was excellent. Our guests are very important for us and that's why our staff do the best to provide them with great experiences. Yariann Adorno, E-Commerce Manager

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • $109 - $229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hotels.com, Cancelon, TripOnline SA, Travelocity, HotelQuickly, Hotwire and getaroom.com so you can book your Four Points by Sheraton Caguas Real Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Caguas
    • Also Known As
    • Four Points By Sheraton Caguas Real Hotel And Suites ,
    • Four Points By Sheraton Caguas Real Hotel Caguas ,
    • 4 Points By Sheraton Caguas Real Hotel & Suites ,
    • Sheraton Puerto Rico ,
    • Four Points Puerto Rico ,
    • Puerto Rico Sheraton ,
    • Puerto Rico Four Points
    Add Photo Photos
    Traveler (112)
    Room & Suite (123)
    Pool & Beach (37)
    Dining (15)
    Hotel & Grounds (126)
    Business Center & Event Rooms (5)
    Bathroom (3)
    Nearby
    Sponsored by:
    CasaBlanca Hotel
    947 reviews
    19.18 miles away
     
    La Concha Renaissance San Juan Resort
    7,518 reviews
    18.27 miles away
     
    Wyndham Grand Rio Mar Beach Resort & Spa
    7,158 reviews
    23.70 miles away
     
    San Juan Marriott Resort & Stellaris Casino
    6,405 reviews
    18.18 miles away
     
    Nearby Restaurants
    Angus Ranch & Co.
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    2.71 miles away
    Orujo Taller De Gastronomia
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    2.63 miles away
    Restaurante Raices
    217 reviews
    1.68 miles away
    Bistro Tartine
    48 reviews
    2.19 miles away
    Nearby Attractions
    Caguas Botanical Garden William Miranda Marin
    162 reviews
    2.17 miles away
    21 Climb and Tour
    21 reviews
    4.63 miles away
    Plaza Palmer
    85 reviews
    3.00 miles away
    Catalinas Mall
    31 reviews
    3.00 miles away
    Ask a question
    Questions & Answers
    Courtney L
    January 5, 2017|
    Answer
    Response from ZuleikaRi | Reviewed this property |
    Hello, Courtney. Average of $8-$20 per person.
    0
    Votes
    Travelman360
    December 26, 2016|
    AnswerShow all 4 answers
    Response from Rincon C | Reviewed this property |
    There's off the street parking, no charge,
    1
    Vote
    B Ivette B
    October 11, 2016|
    AnswerShow all 2 answers
    Response from Lourdes C | Reviewed this property |
    no I don't only a regular bathtub
    0
    Votes
    Room Tips
    "any room will be perfect"
    Read review
    "all are good"
    Read review
    "Any room is good, but the golf course views are really nice."
    Read review
    "Don't stay here -- what more can I say?"
    Read review
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