We spent a very relaxing couple of days at the hotel by the Colca river. All of the staff were very friendly and helpful. The food was excellent. A special mention to Adam who provided great service as both Batman and waiter. We would highly recommend the hotel.
All of the hotel staff were very friendly and helpful. Special mention for Adam who provided great service as both barman and waiter. We had a lovely couple of very relaxing days here, highly recommended.
The hotel is pretty much out of the way, but that just makes it that much more private. My family had time to do the spa service which they enjoyed very much. The hotel is like a mini village, it had a great ambiance and great places for photos. The restaurant had delicious food and was nice and warm for the cold night we had. Made it even better by putting Eucalyptus logs in the fireplace. The arroz con pato was so good you didn’t even need a knife for the duck. The meat just fell off the bone. The manager came around asking everyone how they stay was. My family and I truly enjoyed our time here. They also have free roaming llamas walking around and we took photos with them. Definitely worth coming back for a few more days.
We stayed here the last 2 nights it wasn’t by choice as La Casitas had an issue with fires on the hillside Our first night was miserable as our room was freezing and they could on,y find a small free standing heater . Also dinner the first night was cold but I guess they were overwhelmed by extra people who should of been at La Casitas Our second night was much better ,room was warm food very good We used the spa which was amazing Sadly the hotel is very tired our room had a cracked sink ,broken balcony and need a deep clean but to be honest they did their best
The entire staff was more than helpful with having everything setup for my girlfriends birthday, and the dinner was amazing. It includes a private room with candles, a fireplace, and the most amazing trout ceviche you could have. Jefferson was incredible with his service throughout the whole experience. 5 stars all around and I can't wait to book again when I come back with family.
This review is quite special, since I spent over 17 days in this hotel. 3 of those were because I wanted to be there, and I had a wonderful time. The other 14 days was because of the quarantine declared in Peru due to the COVID19 emergency. And I am so gratefuly it hit me in this place. I could write about the many good things of the hotel. The great rooms, the amazing little village environment and beautiful garden with the alpacas, the swimming pool and the spa, or the tasty food with full plates they serve. I could describe how beautiful the surrounding nature is or the great thermal baths just 4 minutes away. How carefuly decorated the rooms are and how sparkly clean they are after housesitting takes care of them or the plenty of activities you can do inside or outside of the hotel (from fishing to alpaca feeding or cooking classes). But I believe all that was already said in previous reviews. This is just a hotel that if you are in Peru YOU HAVE TO GO. Not just to see the condors but to feel true peruvian culture. Now, our situation was a bit different. Not only us but also the staff of the hotel were under lockdown in the country due to the emergency. It was a new and disturbing situation for everyone. Yet the hotel and the staff did everything they could (with good success) to make us feel good and confortable. To continue working as usual (even with their families far away) and to provide everything we needed. We become a family, friends. They were always catering for our well being. Supper attentive with our little girls, preparing great food and having amazing time together. This review is not just for the goods of the Aranwa hotel, which again, you SHOULD go. But for very specific people who made transformed the experience of being under lockdown, into a fun loving experience of 17 days sharing stories, having good time together and creating ever lasting memories. If you happen to be there, make sure you say hello to these incredible people: Jhon and Raúl in the kitchen (amazing quiche and breads). Jefersson and Luz in the restaurant and bar (Jefersson is the best pisco sour barman ever, and Luz was the best with the kids!). Andrea and Daniel at the frontdesk catering for all our needs and always having a smile during difficult times. And Frank in house keeping and maintenance making sure evrything was working properly. And of course last but not least Jose María, who managed the team and took care of everything, including our transport to Arequipa on our last day. Calling everyone, getting permissions from the police, arranging being able to leave during curfew, etc. Jose Maria should be managing a hotel very soon. I will remember the people in this hotel forever. Not just because of the situation but because how they handled it. In a incredible professional way, but making it personal as well. Thank you very much team!…
Luz was an special friendly waitress. The restaurant waiters and waitress are very friendly. We spend three nights at the hotel and was the perfect experience among the condor view, the zip lining and all the attraction in the Colca valley of Peru.
This place is beautiful!! Lovely grounds, huge rooms, big spa bath, great restaurant Next to hot springs, and such wonderful staff ! So kind and welcoming Beds are huge super comfy, in such beautiful surroundings
First off the place has beautiful decorations and cute animals like alpacas, ducks and many more around. The bartender Jefferson is really kind and makes the best of drinks!!! You should definitely go visit him and his bar! (Btw. his Pisco Sours are the best) Lastly the atmosphere at this place is truly marvelous.
An excellent resort in the middle of Colca countryside so no accessible to local towns unless you have your own vehicle. 20 mins into nearest town. But a beautiful property in a beautiful setting. A hidden gem
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