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ibis Alicante Hotel

Savings alert: 10% below average rate
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (91)
Room & Suite (55)
Dining (24)

About

#21 of 49 hotels in Alicante
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Ibis Alicante hotel is located facing the Mediterranean and easily accessible from the motorway. For rambles, the pedestrian avenues or ramblas and the city's main shops are just 10 min away. In its idyllic setting, with a garden planted with trees, the hotel proposes 82 air-conditioned rooms, free private outdoor closed parking, a bar open 24/24 with a terrace and recreational facilities. Guests on a business trip have a dedicated area and Wifi wireless Internet connection.
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Property amenities
Restaurant
Free parking
Free High Speed Internet (WiFi)
Breakfast Available
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
329Reviews
14Q+A
11Room tips
Traveler rating
  • 63
  • 153
  • 62
  • 24
  • 27
Time of year
Traveler type
Language
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Popular mentions
I had chosen to check in on line and understood I should just be able to show the bar code and be issued with a key but unfortunately that was not the case. I tried to explain what I expected but eventually I found out (after a lot of distress from both sides) that that system
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Review collected in partnership with Accorhotels.com
Response from pascaldiralicante, Gerente at ibis Alicante Hotel
Responded 1 week ago
Dear Thank you for taking the time to tell us about your experience at the ibis Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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I will be posting a detailed review alongside with pics, docs etc on TA, but can someone contact me from Accor to know my detailed ordeal? This is my 1st ever negative comment! My original reservation wasn't tracked, 2nd one I made wasn't tracked either until it was but then I
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Review collected in partnership with Accorhotels.com
Response from pascaldiralicante, Gerente at ibis Alicante Hotel
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please contact Pascal Hotel manager h3200-gm@accor.com Sincerely,
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Extremely bad location, one bus by dozens minutes, no working A/C, any restaurant or convenience store or even vending machine around the place. Despite to check-in online a day before we need to wait in the recetion desk 10 minutes because of recetionist phone call (5min) and
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Review collected in partnership with Accorhotels.com
Response from pascaldiralicante, Manager at ibis Alicante Hotel
Responded May 13, 2019
Dear , Thank you for taking the time to tell us about your experience at the ibis Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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We have used the Ibis Budget before (on the same site, and equally good at its own level). Both hotels share free parking and are perfect for a stopover after a late flight arrival, 10 mins from airport. Clean, fresh, spacious room. Very comfortable bed, excellent shower in
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Response from pascaldiralicante, Manager at ibis Alicante Hotel
Responded May 2, 2019
Dear Sarah Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Short stay in April to visit Alicante City. Breakfast very good, staff very helpful, comfortable rooms. Ten mins by taxi to the city. Bus stops close to the hotel. Taxi rank outside. Lovely beach in San Juan easy to get to from the City.
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Review collected in partnership with Accorhotels.com
Response from pascaldiralicante, Manager at ibis Alicante Hotel
Responded Apr 7, 2019
Dear , We very much appreciate your comments regarding your stay at the ibis Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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PRICE RANGE
$48 - $95 (Based on Average Rates for a Standard Room)
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaAlicante
NUMBER OF ROOMS
82
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