La Quinta Park Suites
Calle Bicacarera 21 Urb. La Quinta, 38390 Santa Ursula, Tenerife Spain
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Room & Suite (176)
Dining (125)
About
Location
3.7
Cleanliness
3.9
Service
3.9
Value
3.6
The Hotel-Spa & Conventions La Quinta Park Suites, is located in the north of Tenerife on a cliff overlooking the Atlantic Ocean with spectacular panoramic views of not only the Teide, the volcano with the highest peak in all of Spain, but also of Puerto de la Cruz as well as the rest of the valley of La Orotava. The hotel is surrounded by a naturally captivating setting of subtropical gardens where you can relish in an unsurpassable climate of eternal spring. It is situated in a privileged community and is guaranteed to be the ideal place for anyone seeking tranquillity and contact with nature. Moreover, as an alternative leisure activity we have on our premises the first Spa in northern Tenerife: a true oasis for complete relaxation and peace of mind. Here we offer a complete array of the latest health and beauty programs, and we are always seeking to satisfy even the most demanding of clients by always offering personalised treatment and paying attention to the smallest of details.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Mini golf
Car hire
Parking
Public wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Poolside bar
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Languages Spoken
English, French, Spanish, German
Location
Full view
39Car recommended
Grade: 39 out of 100
54Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Calle Bicacarera 21 Urb. La Quinta, 38390 Santa Ursula, Tenerife Spain
Name/address in local language
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We really enjoyed our stay at Spa la quinta. It is a beautiful building with lovely views across the sea, looking down to Puerto De La Cruz. There is mini golf, tabletennis and pool tables (although we didnt use any of these). We stayed in the main building: junior suite with panoramic views. The suite was lovely. Very clean, great views and a little balcony to sit on. We only had breakfast included in our stay. I have listed below a few points we learned on our stay you might find useful if you are looking to stay here. -I would definitely not try to cook a meal in the kitchen but it is fine for simple cold meals. For dinner we hoped to venture into the most local town, Santa Ursula but there is very little there. We did dine at the restaurant next door a few times (Taller de Don Diego Alvarez) which was delicious each time. Instead, as we discovered on our last day, we would recommend going in to Peurto de la Cruz. -A free shuttle bus is provided hourly from the hotel and back again. -The best time to visit appears to be night time when the town comes to life but sunny days are just as good. -Due to its isolation we would probably hire a car if we came again but if you just want sun and full catering in one without venturing any further then I dont think you would be disappointed. -The spa is lovely: peaceful and relaxing (no sauna or steam room though) and is €8per 2 hours if you are staying at the hotel. -The gym is basic and €4 for all day. -There is a bar which serves lunch at midday and has entertainment in the evening -The rooms were cleaned every day and the cleaners were always friendly -When booking, remember this is a private hotel and many shuttles will not drop off directly so check before! If not, a taxi from Puerto de la cruz is about €10.…
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel La Quinta Park Suites, Otros at La Quinta Park Suites
Responded Oct 21, 2020
Dear SthYorkiePuddings, First of all, thank you for your stay at Hotel La Quinta Park. Comments as detailed as yours help us and other users of Tripadvisor. We are very happy to know that you enjoyed your stay with us, our purpose is to provide the best service, and we work very hard for that. It´s very pleasant to know that the facilities, and the views was of your liking, also that you enjoyed the Spa the free bus service that we offer. Our entire team will be happy to welcome you if you decide to return. Best regards, Hotel La Quinta Park Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location, free shuttle bus to town, very quiet, indoor pool, Sauna, Gym, heated pools, good evening events and very well trained personell. This resort is overall excellent for people who like quality and want to explore the island
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Review collected in partnership with RCI
Date of stay: January 2020Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel La Quinta Park Suites, Otros at La Quinta Park Suites
Responded Oct 21, 2020
Dear kongwcw, First of all thank you very much for your stay at Hotel La Quinta Park Suites and let us know your nice opinion about your experience. We are very glad to know that, in general terms you had a good stay. As well, the location, the SPA and our staff was of your liking. We really will be happy if you decide to come back to stay with us if you come to Tenerife. Best regards, Hotel La Quinta Park Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice views, lots of stairs! Clean rooms but no heating. An extra heater was instaled upon request but they kept unplugging it when we were not in the room and it was permanently cold! The breakfast ist good, but pretty expensive.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel La Quinta Park Suites, Otros at La Quinta Park Suites
Responded Oct 21, 2020
Dear Daniel, Thank you very much for choose Hotel La Quinta Park Suites and for sharing your opinion and give us your feedback. Its very pleasant to know that the views and the breakfast was of your liking. We apologise if there was cold in your room, due to the good weather the we usually have in Tenerife we don’t have heating. The heater was unplugging by security reasons. We hope you come back to our hotel in a near future. Best regards, Hotel La Quinta Park Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic location and view of the Ocean. Our two bedroom unit was great for three or four adults. The breakfast and dinner buffet was not worth the money they charged. The holiday gala of 90 euros a person was exorbitant!!! Vanessa on the front desk was fantastic. The outside is lacking maintenance repairs to the stucco and sprinkler system.
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Review collected in partnership with RCI
Date of stay: December 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel La Quinta Park Suites, Otros at La Quinta Park Suites
Responded Oct 21, 2020
Dear lynnhE7521HI, First of all thank you for your stay at Hotel La Quinta Park Suites. It’s very pleasant to know that our location and the views really were of your liking, as well you appreciate the job of Vanessa, all our staff make continuous efforts to offer the best service possible We apologise if the price of the gala dinner was inadequate for you. The price include a special dinner, open bar and the New Years Eve party. Finally, thank you for your comment regarding the maintenance, we really appreciate when our guests help us to know when we have to improve something. Your comments and impressions have been addressed to the responsible persons in order to analyse them. We hope to welcomming you back again. Hotel La Quinta Park Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My family is still on holiday in Tenerife at this hotel. It is hands down the WORST hotel on the island. Unfortunately, we did not completely understand our rights upon arrival. We should’ve rejected the room and demanded a refund right away but after a long travel day we just decided to deal with the hotel in order to make the most of our trip. I would also like to deter people from booking through lastminute.com as they have the absolute worst customer service on the planet. This hotel received 4 stars on the last minute.com website which led to my excitement with booking. THIS IS NOT A 4 STAR HOTEL! After doing more research later on prior to making the final payment, I actually contacted last minute.com to inquire about swapping out the hotel. After getting the runaround for hours and contacting the hotel directly, I gave up. Upon arrival, I regretted not fighting harder to switch hotels. This hotel is outdated, bug-ridden and just downright horrible. The food is also barely fit for consumption besides the eggs. One of the rooms smelled so bad, the couch was broken and of course...bugs. That room was changed to an equally horrible room. These small ant-like insects and spiders are literally everywhere and I’m certain that we will be taking several home with us because they’ve completely gotten into our beds and luggage. I’m itching all over! Of course, we complained and the maids sprayed once but the bugs came back again in both rooms. I could go on but we’ve made it to the end. I never thought I’d be on such a beautiful island over a holiday experiencing anything like this. WORST EXPERIENCE, LESSON LEARNED, NEVER AGAIN!…
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel La Quinta Park Suites, Otros at La Quinta Park Suites
Responded Oct 21, 2020
Dear shelrethiab, First of all we want to thank you for your recent stay at Hotel La Quinta Park Suites. We are sorry that our hotel did not meet your expectations. Your comments will help us understand your point of view, and thus be able to improve the possible negative aspects to provide a better service to our customers. We apologyse because the rooms offered din’t meed your expectations. We offer different types of rooms, and reading your comment I think you could have liked more to stay in Junior Suite main buiding or Junior Suite Panoramic View, both was recently renovated. The whole team of our hotel will continue to make an effort to offer the best experience posible and we hope you can give us another chance. Best regards, Hotel La Quinta Park Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
People at the reception were very friendly and helpful. The pool was nice, The situation of the complex was very good, near to main road but very quiet, a shop and a restaurant near. But: Our room was only done 3 times in a week. The reason was given: Memership in RCI - which we pay yearly fees to. Totally unacceptable!
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Review collected in partnership with RCI
Date of stay: October 2019Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community-Mgr, Community-Mgr at La Quinta Park Suites
Responded Jan 10, 2020
Dear angelikak575, First of all, thank you for your stay at Hotel La Quinta Park Suites and for share your impressions with us and the rest of users of Tripadvisor. We are really glad to know that our location and pool were of your liking, as well you are satisfied with the reception service. We apologyse the problem regarding the cleaning. As member of RCI, cleaning is three times per week, but if you need something you can ask for that at the reception, which is available 24 hours to solve all the incidences during your stay. However, we will talk to RCI if it is possible to change this "cleaning policy". Thanks again for your valuation and we hope to welcome you again. Best regards, Anastasia K.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice suite for 3 people. It was calm and we had the view on the ocean and costs (not the interior pool, it seems that you need to pay an extra for that). The reception and personal was really nice and helpful with us. The only ate the breakfast there and it was really good (for 10 € per person). And we preferred trying local foods elsewhere. The junior suite was clean and nice, not a lot of stuff for cooking so you're limited if you want to cook something decent. Everyday the cleaning lady mad our beds with a really nice touch but the last day of our reservation, she didn't come so maybe they won't make your bed the last day of your stay. Other than that Tenerife is amazing !
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: When you're in front of the hotel, the rooms on the far right are really nice because of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community-Mgr, Community-Mgr at La Quinta Park Suites
Responded Nov 5, 2019
Dear Vitomir S, Thank you for taking the time on sharing a brief about your stay in Hotel La Quinta Park Suites. So detailed comment is really helpful for other users and four us, due to help us knowing where to focus our continues improves. We are glad to read that your room and the breakfast were of your liking, as well you are happy with the treatment received by our staff. Concerning the kitchen equippment, we want to clarify that the kitchens are equipped with basic utensils. On the other hand, if our guests need something more, they can ask for it at the reception, that is available 24 hours. Its a pleasure to know that you enjoyed your stay in out Hotel and also enjoy Tenerife. For this reason, we hope you come back. All the time we be pleased on welcoming you. Best regards, Anastasia K.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+ : The personal is nice and welcoming and the rooms are clean even if they are not awesome (old stuff, bad bedding, bathtub no shower). A free bus can take you to Puerto de la Cruz for free during all the day. It is also possible to rent a car for 15€/day. - : The "all inclusive" is very disappointing : most the buffet meals taste horrible and if you want to have a decent drink at the bar you have to pay an extra (otherwise you just get an awful "homemade" version of what you expect). There was a lot of cockroaches over the hotel during our stay. For a 4* hotel I think there are some improvement to be done. Customers expect to have a decent service when they pay for it.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Avoid all inclusive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community-Mgr, Community-Mgr at La Quinta Park Suites
Responded Nov 5, 2019
Dear guest, Thank you very much for your recent stay at Hotel la Quinta Park Suites and sharing your impression with us and the rest of Tripadvisor users. It’s very pleasant to read that the staff and the cleaning was of your liking, as well, our free bus service to visit Puerto de La Cruz. We apologyse the all inclusive did not meet your expectations. Your comments will help us understand your point of view, and thus be able to improve the possible negative aspects to provide a better service to our customers. We assure you your experiences have been communicated to each department to be taken into account. We hope you give us a second chance to change your mind. Best regards, Anastasia K.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I stayed here during our 10 day holiday in Tenerife. We were pleasantly surprised at how spacious our suite was and how clean and tidy it was kept by the housekeepers throughout our stay. This resort has all the facilities needed for a holiday (gym, spa, pool, restaurant etc.) and nothing was too much hassle for the staff. In our inclusive breakfast each morning there was a crazy amount of variety which meant that there was something that anyone could enjoy! A really lovely touch that surprised us was that on my partner’s birthday we came back to the hotel from a day out to find a bottle of champagne and a kind note from the hotel staff, which made us appreciate our stay here all the more. If we ever come back to Tenerife we will be sure to stay at La Quinta Park Suites again. …
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community-Mgr, Community-Mgr at La Quinta Park Suites
Responded Oct 17, 2019
Dear zigly9596, First of all thank you so much for sharing your experiences in our Hotel La Quinta Park Suites with us. Reading a comment like yours makes us very happy and motivates us to continue working on the same way. We are glad to read that the hotel facilities your room was of your liking, as well you enjoyed the surprise for your partners birthday. Furthermore, we are happy to know that our breakfast buffet in our restaurant did meet your expectations. Thanks again for your positive valuation of five points and above all, for your loyalty and we hope to welcome you soon in our Hotel. Best regards, Anastasia K.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 5 nights and enjoyed the majority of our stay until the last day. We were not made aware of our check out time when checking in. Thus we were struck with a penalty fare for checking out 10 mins late. The receptionist named Virginia took our bags at ransom until I payed the penalty. A serious lack in class and professionalism which sums up the poor customer service. I don’t like writing bad reviews but sometimes they are deserved. On a lighter note the rooms were ok. The hotel is very dated but doesn’t hall with the general demographic that tend to stay there. I wish this hotel the best of luck for the future, it may need it.
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community-Mgr, Community-Mgr at La Quinta Park Suites
Responded Sep 25, 2019
Dear Elliot G. Thank you very much for your recent stay at Hotel La Quinta Park Suites and take you time to write a comment about your stay. We are glad to read that, in general terms, you had a nice stay with us. On the other hand, we want to offer you our apologyse for the misunderstanding happened during your check-out. We want to clarify that the hotel check-in and check-out times are visible when you make the reservation and also in the hotel voucher or confirmation. Furthermore, the reception staff tried to contact to you several times the day your departure to inform you once again about the check out time. We also want to highlight that our staff is usually the best valued by our customers. We hope that despite this misunderstanding, you decide to stay with us again. Best regards, Anastasia K.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$252 - $457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta park hotel santa ursula, la quinta santa ursula, la quinta puerto de la cruz, santa ursula la quinta, la quinta park suites
LOCATION
SpainCanary IslandsTenerifeSanta Ursula
NUMBER OF ROOMS
222
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Claim Your ListingLA QUINTA PARK SUITES - Prices & Hotel Reviews (Santa Ursula, Spain)
Frequently Asked Questions about La Quinta Park Suites
Which popular attractions are close to La Quinta Park Suites?
Nearby attractions include Tesoro Tenerife (0.4 miles) and Lanave (0.7 miles).
What are some of the property amenities at La Quinta Park Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at La Quinta Park Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at La Quinta Park Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Quinta Park Suites?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to La Quinta Park Suites?
Conveniently located restaurants include Safran, Tasca De Oliver, and Bodegon Guachinche El Capitan.
Are there opportunities to exercise at La Quinta Park Suites?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at La Quinta Park Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does La Quinta Park Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at La Quinta Park Suites?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to La Quinta Park Suites?
Many travelers enjoy visiting Castillo de San Felipe (4.0 miles), The English Library Tenerife (3.5 miles), and Bateria de Santa Bárbara (3.4 miles).