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Gran Hotel Durango

Traveler (114)
Room & Suite (36)
Pool & Beach (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
41Car recommended
Grade: 41 out of 100
33Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
257Reviews
200Photos
5Q+A
7Room tips
Traveler rating
  • 103
  • 82
  • 44
  • 13
  • 15
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Popular mentions
This hotel is quite cheap and out of season was quiet. Seemed to be a business meeting at the hotel when we were there. Thus for the money we had a good stay. You can walk into Durango from the hotel. Interesting town. We did not eat in the hotel but there are plenty of
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Can't fault this hotel. We were upgraded to a Junior Suite. Very good entertainment on the terrace. Exceptional meal in the restaurant. Varied,very well presented and absolutely delicious.Fantastic value for money,with a very nice Rioja included in the price The room was
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Lucky for us they didnt have more than 1 night for us although we ask in advance (they actually had but forgot to inform us). The service in the reception both check in and out is process following and not tuned to the people or circumstances in front of them. The pool is open
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Response from Gran Hotel Dura... V, Director General at Gran Hotel Durango
Responded Aug 9, 2018
Dear customer: Thank you very much for sharing your opinion. It is disappointing to see how there are customers who do not enjoy the hotel. The musical performance costs some money that we use to get to entertain our customer. We have had good reviews so far in relation to these performances, but we probably have to say that the volume has to be lower. In any case, we know that not everyone has to like everyone and decided to take the risk that certain clients do not like concerts of our terrace. Our swimming pool opens from 11:30 to 19:30 hours since this must be watched constantly by a professional lifeguard. In relation to the waiters and waitresses of Terrace, bar and restaurant, we can say that that evening we had four working, I believe that it is a sufficient number of workers although I can not argue that your perception is that they were slow. We have got menus in english, french and german and we are very grateful when cunstomers decide to ask for them if our workers do not give them directly to our foreign customers, that of course they are wellcome. Receive a cordial greeting: Jagoba Arin Hotel Manager
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We were on camino de Santiago but somehow got routed here by our travel agent (who didn’t realize it was 30 min from Gernika). The lobby/entry/dining areas are very nice. The rooms are small and tired. Breakfast buffet was excellent.
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This hotel is spotlessly clean and the staff are so very kind and helpful. The breakfast is delicious. The front desk manager, Patxi, was incredibly kind and helpful with local information. Our car had broken down and he saved us hundreds of Euros. Well done Gran Hotel Durango!
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Good sleep
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Quisiera saber si se puede reservar en media pensión. Gracias.
Estimada Carmen: En principio no contamos con ese régimen pero algo podremos hacer, si quiere puede contactarnos por teléfono y lo vemos. Un saludo y gracias. Jagoba Arin Director Hotel
1 vote
Nosotros no utilizamos el Spa, Pero le recomiendo que se ponga en contacto con ellos, son todos muy amables.
0 votes
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Kuanto kuesta l gimnasio??
Buenas tardes Cris4282, te rogamos nos contactes por email o llames por teléfono y concertamos una cita para informarte. Un cordial saludo Gran Hotel Durango
0 votes
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"The back of the hotel has not view at all but is totally quiet."
"have rooms on 2nd floor if possible"
"Request a room at the front of the hotel overlooking the pool. There is no view at all in rooms to the rear of the building."
"Careful that what you book online will not be what you get"
"We had room 123 which was a good size with a court yard view"
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12
PRICE RANGE
$79 - $130 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaDurango
NUMBER OF ROOMS
68
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