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URH Palacio de Oriol Hotel

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URH Palacio de Oriol Hotel
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340 Reviews from our TripAdvisor Community

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Showing 47: English reviews
London, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago

We have just come back from a 2 night break at this lovely hotel and it was a fantastic experience from beginning to end. The hotel is located right on the beach perfect for when the weather is warm, the rooms are very luxurious and the breakfast was very good. Cannot fault staff service and they also offer a shuttle... More 

Helpful?
Thank Adam D
Caldes d'Estrac, Spain
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago

I loved this hotel. It´s a beatiful building, with nice rooms and nice staff. However the location (right beside the train station) makes all their efforts worth half of it. If you don´t mind the noise, it´s a great hotel.

Helpful?
Thank LOURDES T
Lisbon, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Upon arrival (around mid-night), we had the first difficulty which was to get something to eat. Hotel Restaurant closed, room service closed, bar closed. No option nearby the hotel. My thanks to Paula which did everything to help us. Room (503) was very quiet until 5.00 am when the train starts. Also it can be a little noisy if there... More 

Helpful?
Thank Cristovao1979
Hothfield, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 20, 2016

I made a reservation for a superior room as this is a pet friendly hotel. On arrival I was told we could have the room but the dog would have to sleep in the car. This is totally unacceptable to me so we had to accept a standard room on the lowest floor at ground level. Just a matter of... More 

Helpful?
Thank Anthony W

Travelers are raving about these Santurtzi hotels

Faringdon, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed September 20, 2016

We stayed here as a family for one night in two double rooms. We chose this hotel as a) it looked great b) it was a very good price c) it had two singles (for the kids) and d) it was near the ferry. On check-in we were pleased to find that breakfast for the four of us was 16... More 

Helpful?
Thank faithpig
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear faithpig, thanks for your comments. More 

London, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 14, 2016

The hotel was very pretty and we paid more for a superior room. We dined in the restaurant and the food was very poor, the rolls were rock hard several diners laughed as the banged them on the plates. The veal I had was so over cooked it was so hard I couldn't cut it. We went into the bar... More 

Helpful?
Thank sjk0658
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

dear sjk0658, We apologized for the inconvencience. In order to manage your complain we need to known more details. We offer your our email info.urhoriol@urh-hoteliers.com. More 

Shrewsbury, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 5, 2016

This hotel has everything. Views, location, quiet cool rooms, brill breakfasts and even better dinner (degustation plus bottle of wine for 29 euros). Check out the open air lido 10 mins walk away, plus the World Heritage bridge/ferry plus the promenade by the marina and beaches plus the tapas bars. We loved this hotel.

Helpful?
Thank Graham H
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Graham H, Thanks for your comment. We hope see you soon in your next visit to Bizkaia. More 

Plumley
Level Contributor
213 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed August 29, 2016 via mobile

Stayed the night before catching the ferry. Booked a Superior room and I have been ill for a week so asked the receptionist to assign us a nice room. We got a tiny room no terrace not what I expected The food in the restaurant at 15 Euro is cheap but that's all it is tasteless rubbish the carbonara had... More 

Helpful?
Thank RClegg
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear RClegg, The palace was built in 1902, due to his structure only the premium and the suite rooms have terrace. About the restaurant and breakfast, we will do our best to know what happened and fixed for your next visit. More 

Frome, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 5, 2016 via mobile

We chose this hotel as we had an early morning ferry to catch from Bilbao Port. The hotel looks very grand from the outside. We had upgraded to a Superior room which was very large and had its own private terrace. The room was a bit of a disappointment - a bit tired - I was expecting better although my... More 

Helpful?
Thank Nicola B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Nicola B, thanks for your comments, which will help us to improve in your next stay. More 

Level Contributor
3 reviews
Reviewed July 25, 2016

This hotel is an old 'palacio' but has a new wing attached to it with modern rooms facing the harbour and railway station of Santuce (a suburb of Bilbao) Very friendly staff and very good food. The hotel is situated next to the harbour and a beautiful boardwalk is guiding you to beaches, parcs and the famous Baskia bridge A... More 

Helpful?
Thank Martin B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Martin B, thanks for your comments and we hope that you enjoyed your stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in a charming historic building from the 20th century, URH Palacio de Oriol is an elegant 4 star hotel. In Santurtzi (15km from Bilbao), a unique hotel, with great views over El Abra Bay. The building, converted into a hotel in 2003, maintains the allure of the old days, and holds an impressive open-air terrace, plus the old chapel. URH runs the hotel since May 2014. Strategic location: Portugalete is just 1km away, beach 2km, Getxo 5km, Bilbao 15km, airport 23km. Subway to Bilbao or Plencia, Peñota Station, 500m. URH Palacio de Oriol counts with the most amazing terrace, bar, and El Palacio restaurant. Basque gastronomy with a modern touch, km0 and local products which guarantee a healthy food offer. Free wifi, private parking, TV in the bar, and clear meeting rooms from 40-500m2, all exterior with natural light and good views... the right place for your events. Come and visit us. What are you waiting for?. ... more   less 

Additional Information about URH Palacio de Oriol Hotel

Address: Av. Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
Location: Spain > Basque Country > Province of Vizcaya > Santurtzi
Price Range: $63 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — URH Palacio de Oriol Hotel 4*
Number of rooms: 88
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Also Known As:
Nh Hotels Santurtzi
Nh Hotel Santurtzi
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Questions & Answers

Here's what travelers have asked, with answers from URH Palacio de Oriol Hotel staff and other travelers.
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Questions? Get answers from URH Palacio de Oriol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose non-smoking floors”
 of 5 bubbles LourdesBcn70, 3 weeks ago | Read review
“Lobby level and under can be noisy with the lobby and the train.”
 of 5 bubbles Cristovao1979, 4 weeks ago | Read review
“Don't bother go elsewhere”
 of 5 bubbles sjk0658, Sep 14, 2016 | Read review
“Ask for room 502 or similar. It comes with a large balcony and great view”
 of 5 bubbles 581grahamh, Sep 5, 2016 | Read review
“The rooms facing the railway station so when a large train is passing by, you can hear it”
 of 5 bubbles martinbJ212DX, Jul 25, 2016 | Read review
5 of 5
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