We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

URH Palacio de Oriol Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
URH Palacio de Oriol Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

276 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 39: English reviews
Frome, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel as we had an early morning ferry to catch from Bilbao Port. The hotel looks very grand from the outside. We had upgraded to a Superior room which was very large and had its own private terrace. The room was a bit of a disappointment - a bit tired - I was expecting better although my... More 

Helpful?
Thank Nicola B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Nicola B, thanks for your comments, which will help us to improve in your next stay. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is an old 'palacio' but has a new wing attached to it with modern rooms facing the harbour and railway station of Santuce (a suburb of Bilbao) Very friendly staff and very good food. The hotel is situated next to the harbour and a beautiful boardwalk is guiding you to beaches, parcs and the famous Baskia bridge A... More 

Helpful?
Thank Martin B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Martin B, thanks for your comments and we hope that you enjoyed your stay with us. More 

Christchurch, United Kingdom
Level Contributor
170 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like others, I'd booked into Palacio Oriol as my final night in Spain prier to catching the Brittany ferry from Bilbao to Portsmouth. A good move. Tired after an evening drive, dinner in the hotel's restaurant was superb. Excellent food, well-cooked & presented, friendly service & good value. My room was ok: quiet, clean, reasonably furnished, comfy bed, good A/C... More 

Helpful?
Thank Johnfrisbee
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Johnfrisbee, Thanks for your comments and we hope see you soon. More 

Dewsbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Visited as a stop over before the ferry back to Portsmouth what a lovely hotel to have found by chance 9 out of 10 Just by the water 5 k from the ferry in an area called Santurtzi on a daily cristobel murrieta 27 48980 spain

Helpful?
1 Thank bowsie2014
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Bowsie2014, It's a pleasure that you had a confortable stay with us, and we hope see you in your next visit to this lovely area. More 

Paphos, Cyprus
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 12, 2016

This hotel needs updating - very tired and old fashioned without style. The one thing that does make it good is the very friendly staff. Considering the above I am very surprised that a night here can cost 25% more than centrally located modern well equipped hotels. The breakfast is not of a very high standard and is poorly presented.

Helpful?
Thank Jon064
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Jon064, Thanks for your comments, which we will read carefully to improve our service in your next stay. More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

- I travel the world, 4 and 5 stars. This hotel look great from the outside "BE CAREFUL". - Old room, strong smell, decoration from 70". - Arrive with my gf. Got a room with 2 small bed separated. Had to change the room they explained me : you have to ask for big bed. But it is common sense... More 

Helpful?
Thank Sebastien C
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Sebastien C, We apologize if we didn't full your request during your stay. Our philosofy is make the stay of our guest as comfortable as possible. Regarding that, we offer spacious rooms, which have 20 m2, and a soft decoration. We have also different kind of rooms, and we try to take in care all the requests of our... More 

Travelers are raving about these Santurtzi hotels

Wiltshire, United Kingdom
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 2, 2016

Location was reasonable, and parking good at an extra charge 15 euros per day. Our room was very small, with a tiny window that you could look out of if you stood on a chair. Not ideal and quite claustrophobic. Glad it was only for one night. Breakfast was good and we decided to eat out for the evening meal.

Helpful?
1 Thank Sue D
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Sue D, We apologize if we have not met your expectations this time. We have a range variety of rooms that can offer you a comfortable stay,from standard rooms, which have a minimun of 30 m2 to suite's rooms , which have 50m2 aprox. We hope see you another time. More 

Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2016

Overall I was very impressed with the hotel, it was super convenient for us as we were taking a ferry the next day. We upgraded to a superior room for extra cost and it was very very nice, although the shower wouldn't hold temperature and the terrace wasn't particularly clean. Minor gripes though. The staff were very friendly, the reception... More 

Helpful?
2 Thank motoman996
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear motoman996, Thanks for your comments, which we will take in care for your next stay with us. More 

Chippenham, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 18, 2016

A five star hotel at four star prices. The staff are excellent, nothing is too much trouble and exceptionally helpful. The rooms are palatial as is the hotel. Food is excellent and extremely reasonably priced for the standard of the hotel. I cannot fault this hotel and cannot wait to return.

Helpful?
1 Thank Rumps68
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Rumps68, It's a pleasure for us know that our effort goes in the right direction. We hope see you soon and give you the best advices to enjoy your stay. More 

Vancouver, Canada
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 12, 2016

I stayed here on two occasions for a few days each time, while on business. Service was very good, staff friendly, and the hotel is an interesting place with lots of woodwork and a large staircase winding around the 3-story atrium. The breakfast had a good selection. A computer and printer is available for guest use. My one complaint is... More 

Helpful?
1 Thank irumley
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear sir Irumley, Thanks for your comments. We will do our best to improve our service in the bar for you next stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

135 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (112)
Viewed
Hotel & Grounds (40)
Viewed
View from Room (8)
Viewed
Room/Suite (9)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Dining (5)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Santurtzi
0.4 mi away
Gran Hotel Puente Colgante
Gran Hotel Puente Colgante
#1 of 1 in Portugalete
3.5 of 5 stars 229 reviews
1.4 mi away
Petit Palace Tamarises
0.8 mi away
Hotel Embarcadero
Hotel Embarcadero
#3 of 5 in Getxo
4.5 of 5 stars 136 reviews
Show Prices
Show Prices
Show Prices
6.5 mi away
Barcelo Bilbao Nervion
1.5 mi away
NH La Avanzada
NH La Avanzada
#1 of 1 in Leioa
4.0 of 5 stars 322 reviews
2.7 mi away
Ibis Bilbao Barakaldo
Ibis Bilbao Barakaldo
#2 of 3 in Barakaldo
4.0 of 5 stars 426 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located in a charming historic building from the 20th century, URH Palacio de Oriol is an elegant 4 star hotel. In Santurtzi (15km from Bilbao), a unique hotel, with great views over El Abra Bay. The building, converted into a hotel in 2003, maintains the allure of the old days, and holds an impressive open-air terrace, plus the old chapel. URH runs the hotel since May 2014. Strategic location: Portugalete is just 1km away, beach 2km, Getxo 5km, Bilbao 15km, airport 23km. Subway to Bilbao or Plencia, Peñota Station, 500m. URH Palacio de Oriol counts with the most amazing terrace, bar, and El Palacio restaurant. Basque gastronomy with a modern touch, km0 and local products which guarantee a healthy food offer. Free wifi, private parking, TV in the bar, and clear meeting rooms from 40-500m2, all exterior with natural light and good views... the right place for your events. Come and visit us. What are you waiting for?. ... more   less 

Additional Information about URH Palacio de Oriol Hotel

Address: Av. Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
Location: Spain > Basque Country > Province of Vizcaya > Santurtzi
Price Range: $67 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — URH Palacio de Oriol Hotel 4*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, HotelTravel.com, Hotels.com, Travelocity, Agoda, Priceline and Odigeo so you can book your URH Palacio de Oriol Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay