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URH Palacio de Oriol Hotel

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URH Palacio de Oriol Hotel
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301 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Faringdon, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here as a family for one night in two double rooms. We chose this hotel as a) it looked great b) it was a very good price c) it had two singles (for the kids) and d) it was near the ferry. On check-in we were pleased to find that breakfast for the four of us was 16... More 

Helpful?
Thank faithpig
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear faithpig, thanks for your comments. More 

London, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was very pretty and we paid more for a superior room. We dined in the restaurant and the food was very poor, the rolls were rock hard several diners laughed as the banged them on the plates. The veal I had was so over cooked it was so hard I couldn't cut it. We went into the bar... More 

Helpful?
Thank sjk0658
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

dear sjk0658, We apologized for the inconvencience. In order to manage your complain we need to known more details. We offer your our email info.urhoriol@urh-hoteliers.com. More 

Travelers are raving about these Santurtzi hotels

Shrewsbury, United Kingdom
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has everything. Views, location, quiet cool rooms, brill breakfasts and even better dinner (degustation plus bottle of wine for 29 euros). Check out the open air lido 10 mins walk away, plus the World Heritage bridge/ferry plus the promenade by the marina and beaches plus the tapas bars. We loved this hotel.

Helpful?
Thank Graham H
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Graham H, Thanks for your comment. We hope see you soon in your next visit to Bizkaia. More 

Plumley
Level Contributor
205 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed the night before catching the ferry. Booked a Superior room and I have been ill for a week so asked the receptionist to assign us a nice room. We got a tiny room no terrace not what I expected The food in the restaurant at 15 Euro is cheap but that's all it is tasteless rubbish the carbonara had... More 

Helpful?
Thank RClegg
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear RClegg, The palace was built in 1902, due to his structure only the premium and the suite rooms have terrace. About the restaurant and breakfast, we will do our best to know what happened and fixed for your next visit. More 

Frome, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

We chose this hotel as we had an early morning ferry to catch from Bilbao Port. The hotel looks very grand from the outside. We had upgraded to a Superior room which was very large and had its own private terrace. The room was a bit of a disappointment - a bit tired - I was expecting better although my... More 

Helpful?
Thank Nicola B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Nicola B, thanks for your comments, which will help us to improve in your next stay. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 25, 2016

This hotel is an old 'palacio' but has a new wing attached to it with modern rooms facing the harbour and railway station of Santuce (a suburb of Bilbao) Very friendly staff and very good food. The hotel is situated next to the harbour and a beautiful boardwalk is guiding you to beaches, parcs and the famous Baskia bridge A... More 

Helpful?
Thank Martin B
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Martin B, thanks for your comments and we hope that you enjoyed your stay with us. More 

Christchurch, United Kingdom
Level Contributor
187 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 24, 2016

Like others, I'd booked into Palacio Oriol as my final night in Spain prier to catching the Brittany ferry from Bilbao to Portsmouth. A good move. Tired after an evening drive, dinner in the hotel's restaurant was superb. Excellent food, well-cooked & presented, friendly service & good value. My room was ok: quiet, clean, reasonably furnished, comfy bed, good A/C... More 

Helpful?
Thank Johnfrisbee
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Johnfrisbee, Thanks for your comments and we hope see you soon. More 

Dewsbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Visited as a stop over before the ferry back to Portsmouth what a lovely hotel to have found by chance 9 out of 10 Just by the water 5 k from the ferry in an area called Santurtzi on a daily cristobel murrieta 27 48980 spain

Helpful?
1 Thank bowsie2014
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Bowsie2014, It's a pleasure that you had a confortable stay with us, and we hope see you in your next visit to this lovely area. More 

Paphos, Cyprus
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 12, 2016

This hotel needs updating - very tired and old fashioned without style. The one thing that does make it good is the very friendly staff. Considering the above I am very surprised that a night here can cost 25% more than centrally located modern well equipped hotels. The breakfast is not of a very high standard and is poorly presented.

Helpful?
Thank Jon064
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Jon064, Thanks for your comments, which we will read carefully to improve our service in your next stay. More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

- I travel the world, 4 and 5 stars. This hotel look great from the outside "BE CAREFUL". - Old room, strong smell, decoration from 70". - Arrive with my gf. Got a room with 2 small bed separated. Had to change the room they explained me : you have to ask for big bed. But it is common sense... More 

Helpful?
Thank Sebastien C
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Sebastien C, We apologize if we didn't full your request during your stay. Our philosofy is make the stay of our guest as comfortable as possible. Regarding that, we offer spacious rooms, which have 20 m2, and a soft decoration. We have also different kind of rooms, and we try to take in care all the requests of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located in a charming historic building from the 20th century, URH Palacio de Oriol is an elegant 4 star hotel. In Santurtzi (15km from Bilbao), a unique hotel, with great views over El Abra Bay. The building, converted into a hotel in 2003, maintains the allure of the old days, and holds an impressive open-air terrace, plus the old chapel. URH runs the hotel since May 2014. Strategic location: Portugalete is just 1km away, beach 2km, Getxo 5km, Bilbao 15km, airport 23km. Subway to Bilbao or Plencia, Peñota Station, 500m. URH Palacio de Oriol counts with the most amazing terrace, bar, and El Palacio restaurant. Basque gastronomy with a modern touch, km0 and local products which guarantee a healthy food offer. Free wifi, private parking, TV in the bar, and clear meeting rooms from 40-500m2, all exterior with natural light and good views... the right place for your events. Come and visit us. What are you waiting for?. ... more   less 

Additional Information about URH Palacio de Oriol Hotel

Address: Av. Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
Location: Spain > Basque Country > Province of Vizcaya > Santurtzi
Price Range: $61 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — URH Palacio de Oriol Hotel 4*
Number of rooms: 88
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Also Known As:
Nh Hotels Santurtzi
Nh Hotel Santurtzi
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