This place is extraordinary. Where do I start, alora! From the moment I stepped on the property, I feel the hospitality from the ladies at the reception , my transport were arranged on time. I arrived around 3 pm and the restaurant has closed for lunch but they arranged special lunch for me, gluten free meals as my preference. They really do extra miles for their guests satisfaction. The food is delicious, fresh ingredients . Service is five stars , attention to details. One of the gentlemen who is from Morocco was kind enough to make masamman bread (special bread from Morocco ) , I am very touched. Fransesca is also very attentive . Thank you. The owner of the property , Mr. Carlo and Mrs. aurora Baccheschi Berti are very warm and friendly. I am lucky to have met them and their charming son , Mr. Corso Maria Bacheschi Berti. Last but not least , Uva , the mascot of Castello vicarello. I have had the best stay in this exclusive place . Memorable and I look forward to visit again very soon!…
My girlfriend and I came for a few nights and we couldn’t be more impressed. Not only was the food, views and room amazing but the people of Castello Di Vicarello were the best part. The family and staff there made the trip. Can’t wait to get back
The staff was more than courteous, the food was delicious, the wine on top of that. The dining area is perfekt! The room was very clean, unique and QUIET! The perfect place to soothe, enjoy life and live the moment. Everything was unique in its own way, really looking forward to going back there!
I spent three days in Castello di Vicarello and had a wonderful time there! The location is like in a movie. Thank you to Neri and Vanessa for your warm welcome! The rooms are very beautiful and the surrounding was absolutely perfect for our shooting. I hope to visit this place once again! Thank you again for this wonderful stay!
This hotel is truly incredible. We booked as a location for a photoshoot and the services from the staff were outstanding as well as the hotel itself is something so unbelievably beautiful. Thank you to Neri & Vanessa for This incredible stay
Overall the hotel was quite nice beautiful landscape, nice staff and two possibilites to take a swim which was beneficial. However, we booked a wine tasting for 85 euro per person and all we got was 2 glases of their local wine which was a really good wine, but not up to the standards... We have done some wine tastings in the area where we paid 25 euros per person including a huge lunch. Therefore, when we experienced the wine tasting at the castle we were in shock.... we indeed got some little bread pieces with chesse on it but it was really minimmaistic... One of the brothers who run the hotel told us about the history during the wine tasting which was plesant but not explained the 85 euros. Short to the point the price is really arrogant. At checkout we complained about the wine tasting but sadly they were not showing any reaction considering that you pay quite an amount per night for the stay. When guets are not happy you may try to meet them, but with us they changed nothing on the bill and let us leave unsatisfied.…
Castello di Vicarelo cannot be described in words that do it justice. Our stay here was nothing short of a dream come true. If you’re looking for romance, history, art, fine dining and peace, Castelo Vicarelo has it all. It’s one thing to have an increíble castle, but what really made our experience incredible was the staff. They anticipated every need we could possibly have, our experience felt so personal and yet they maintained the utmost level of professionalism. Neri is the manager of the place and truly one of a kind. It was as if he were our friend who knew what we wanted when we wanted. He made our stay 10x better in the most effortless manner. Anything from wine suggestions to information about the construction of the grounds, he never ceased to offer incredible service. We felt there was no limit to the spectrum of our desires.…
Castello di Vicarello is an idyllic and magical place. The rooms are impeccable and are designed in a luxury boutique style. All the rooms are tailor made and one can see the effort and thought that has gone into every aspect. The food is out of this world I have never eaten so well in my life and the staff are extremely friendly and accommodating. I would recommend this hotel any day and can‘t wait to go back!
Treat yourself to the true experience of the Maremma at its finest. Blessed by the breathtaking scenery of the most iconic hills in the old world, this middle age castle makes you travel some centuries back in time: you just need to look up some pictures to have a slight feeling of what I’m talking about. What the pictures can’t show is how every single moment of your stay is carefully designed to be a part of the overall symphony: from the high-end cuisine that merges creativity with exclusively local ingredients, to the amazing super-Tuscans vinified out of the Castle grape, from the details that make each suite unique, to the surrounding nature that you can explore through ad hoc advice given by the owners themselves. Carlo and his son Neri treat this as much more than the family business, and will run the extra mile to pamper you from the first moment you enter the Castle. I spent four days in this corner of heaven in the SPA suite with my girlfriend, and left super relaxed and full of energy to get back to our busy lives. We are definitely coming back for more!…
Upon entering this lovely place you immediately sense something is not quite right. They offer you a drink and then leave you and never come back. Confused you seek up the greeter and wonder what will happen next. She takes you on a tour of the property and proudly announce there are complimentary soft drinks and water by he pools, with is semi true. You then enter your (cheapest available) room and marvel at the antique sink in the bathroom and think it would be even better if it drained properly. Then you try to sleep in the impressive antique bed but is does not quit work. And the stylish bathroom is not quite considerate to use after dark as it bleeds light into the bed room part of the room. As the owners have decided that phones and televisions are bad for you, you have plenty of time to consider the food & beverage offering. You have a lot of options! For a mere €75 for dinner you can choose any two courses, say a pasta and a dessert. Add a starter for only €10 more. One wonders if it would be possible to order just one course, a dessert maybe, for a measly €65. That is not on the menu though. After a canon of minor staff mistakes we make it known to SOMEONE - we do not know who, as the place force you to communicate through WhatsApp, where you have no idea who you are chatting with - that we are not happy. Rapid response and offer to meet with owner to come to a solution. Owner, a young banker - unassuming, honest, and knowledgeable as, well, a young banker. He listens carefully, and signals that he understands our situation and we get the impression that he takes the issue seriously. Instead he charges us for the three night we had booked, €1.656, and sends us off with 3 bottles of wine from their pet vineyard. Fortunately he also decides to withdraw the €75 charge they claimed for our only food order at the place: a tomato salad and a garden salad. We are quite happy he did that as the tomato salad consisted of 3 sliced tomatoes, and the garden salad was approximately one third of a head of lettuce and nothing else. Go figure. One thing I learned about this is that there are (at least) two kinds of "small, boutique, owner driven" hospitality entities. Inn of the Five Graces in Santa Fe, New Mexico, USA, may be a role model for the ilk. It's wonderfully authentic, but they always put the guest in the center of everything and is very professionally run in every corner of their operation. Castello di Vicarello, is at the other end of the scale. It's pretentious, guest hostile, badly structured, badly managed, and - honestly - a pipe dream for the owners much more than it is a properly run for hosting paying guests. PS. I heard the young banker trying to question our view on how they operate the place, but I have a long WhatsApp thread that show all their mistakes and how they tried to fix them. I', happy to share it with anyone. johan.ronn.@angseliusronn.se DS…
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