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Philea Resort & Spa

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Philea Resort & Spa
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378 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Johor
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

upon arrival, the room air cond is not cooling and the plastic bar was coming out, but not major problem, maintenance respond fast, (due to no gas).the pool is beautiful, gym and sauna is still well maintained. the resort is consider not so old, but some certain part look old , our room's toilet bowl was stained..brownish stained. and same... More 

Helpful?
Thank Johor_Mari
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A well designed resort but aged. Pantry area with lots of ants. Toilet and shower pressure problem. But fortunately the maintenance team is fast and helpful. No much choice of food and activities available for guest. But since nearby town ayer keroh have more choices.people tend to drive nearby to eat. If you don't bring your car you end up... More 

Helpful?
Thank Sharon188
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Good day Sharon, Thank you for taking your time to share your experience. We will share it with our team and have them look into this right away. Your feedback is integral to our ability to continue to improve our service. We would like to take this opportunity to thank you for your support and have a good day ahead. More 

Kuala Lumpur, Malaysia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since I used complimentary voucher I could not say much. However, for those who pay, even the cheapest room could cost you 5 to 6 hundred MYR with 16% gst and service charge without breakfast. Positive: 1. very quiet because during my my stay not even 10 rooms were occupied. I saw the staff more than the guests. suitable for... More 

Helpful?
Thank NOR AISAH A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I have booked a room for 3 days 2 nights at 7-9 July.When I check in, the service attitudes of your hotel reception girl, IRENE is extremely BAD! We go your hotel is for relax not to be bullied. I register at 12.30pm and get my room only at 4pm. And, I have to pay another RM 150 to change... More 

Helpful?
2 Thank isonl2016
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear isonl2016, Thank you for taking your time to share your experience. We will share it with our team and have them look into this right away. Your feedback is integral to our ability to continue to improve our service. We would like to take this opportunity to thank you for your support and have a good day ahead. More 

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Putrajaya, Malaysia
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at this resort for 1 night and had a suite room. We totally in love with this resort's concept which portray nature. Really love the wood lodge concept in the room and its surrounding. The bathroom was spacious and nicely design. The pool was awesome and throughout the resort was relaxing, peace and serenity. The food was variety... More 

Helpful?
1 Thank ndatsme
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We went to this resort for a short family vacation. We stayed here for one night. Room and bathroom were just fine, but after we looked carefully, there were minor dirt marks. The pillow, duvet and mattress were super comfy. The bathtub doesn't seem to be solid enough. Hotel grounds and swimming pool were well maintained. The gym service were... More 

Helpful?
Thank PilgrimOfParadise
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear PilgrimOfParadise, Thank you for staying during your recent trip to Melaka. We would like to thank you for your comments in regards to your stay. We apologize that your stay was not up to your expectations and we will share your concerns with our team for improvement on the areas that you highlighted. We appreciate the candid feedback and... More 

Kuala Lumpur, Malaysia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We visited this hotel during the Ramadan promotion, so it was a little more affordable. Our room was near the lobby so it was OK for us, bed was clean, bathroom was big though the water pressure was a little low. We had an upstairs room, so we had to remind ourselves to walk slowly otherwise the "neighbours" downstairs can... More 

Helpful?
Thank BalGill81
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear BalGill81, Thank you for taking the time to share your experience with us. We appreciate the positive comments and we do hope that you enjoyed your stay here with us. We will look into the possible ways to improve these areas as suggested. Thanks once again and we look forward to welcoming you back again in near future. Have... More 

kuala lumpur
Level Contributor
278 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

Came here for 1 night company event on Tuesday , check out on Wednesday . It's very close to the Ayer keroh toll but a 38minute drive to the town in Melaka . A lot of ample parking for free . There's a souvenir shop just right outside the resort that you could buy local produce and you would see... More 

Helpful?
Thank kenkeh
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear kenkeh, Thank you for taking the time to share your stay experience. We are happy to hear that you enjoyed your stay and we will definitely share your positive remarks with our team. We look forward to your next stay and hope to see you again soon! Have a great day ahead. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2016 via mobile

I would rate this place as average. Room was very far towards the end from the lobby. Toilet was choked, twice. I am scared of crawling and flying insects. They do not allow taking the buggy from midway. If you are a person who likes nature and quiet surroundings, this is the place. Breakfast spread was ok, enough to fill... More 

Helpful?
Thank mabelenel
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear mabelenel, Thank you for sharing your experience on TripAdvisor. We have taken note on your comments and we will address your concern accordingly. We would like to take this opportunity to thank you for your support and we look forward to welcoming you back soon. Have a good day ahead. More 

1 review
5 of 5 stars Reviewed May 30, 2016

my friends and i stayed here during early may. the view is very stay and the place have a soothing and calming atmosphere. sauna and gym are provided for free. i recommend this place if you are looking a break from the city. not forgetting, i would like to thank ms hajar, the staff at Philea for all her help... More 

Helpful?
Thank Huda K
PhileaResortMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Huda K, Thank you for taking the time to share your experience with us. We appreciate the positive comments and we do hope that you enjoyed your stay here with us. Your feedback is highly appreciated and we wish to see you again in your next visit to Melaka. Have a good day ahead. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Spanning over 15 acres, strategically located in the fast-developing Ayer Keroh in Melaka, Philea Resort and Spa is an extraordinary resort built utilising natural resources, including 8,000pieces of disused railway sleepers for the staircase and more than 6,000 tons of marble from Perak as block fencing. Recycled materials from shipwrecks are used as furniture in the lobby. ... more   less 

Additional Information about Philea Resort & Spa

Address: Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Ayer Keroh
Price Range: $124 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Philea Resort & Spa 5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Philea Resort And Spa
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia
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