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Sarova Whitesands Beach Resort & Spa

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Sarova Whitesands Beach Resort & Spa
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1,254 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
London, United Kingdom
Reviewed 3 days ago NEW

The Whitesands Sarova Spa Hotel is a wonderful place to stay. It is a beautiful and modern hotel with all the luxuries available during your stay. The rooms are spacious, lovely, quiet, very clean and comfortable. Their customer service is wonderful - friendly, warm and very welcoming staff ready to help at all times. Dinner and breakfast buffets were all...

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Helpful?
Thank Stylish001f
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Nairobi, Kenya
Reviewed 4 days ago NEW

Good Accommodation is generally good without being lux. Rooms are clean with modern facilities; Staff are courteous if somewhat mechanical; Food is acceptable, the variety is good (includes African, European and Oriental cuisine); Small gym Large swimming pool Downside For dining, remember to carry your dining voucher otherwise restaurant staff will suspect you for free-riding and not-so-discreetly shadow your movements;...

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Helpful?
Thank Leavis2006
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit and having spared time to share your memorable experience in this forum. Thank you for sharing your feedback with us, we profusely apologize for we did not live-up to your expectations....

Helsinki, Finland
Reviewed 1 week ago

Great place to stay in Mombasa. The hotel has a very nice and relaxed atmosphere with plenty of open spaces, green, easy access to the beach and very friendly staff. Really nice to sit outside at one of the outdoor bars and enjoy the warm evenings and views to the Indian ocean.

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Helpful?
Thank apiispa
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Reviewed 1 week ago via mobile

This is an Ok tourist hotel fronting a great beach. The service is ok and so are the rooms. The room rates are quite high and the restaurants are expensive. A small trap is that theprices stated on the menues are all without any taxes and that almost 30% will be added on top! Still an OK hotel even though...

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Helpful?
Thank Micke S
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments on how you feel about the aspects of our pricing, and my very sincere apologies for any inconveniences that may have...

Nairobi, Kenya
Reviewed 3 weeks ago via mobile

Regular visitor. Never fails. Always great place. Bit pricey but worth it. Food awesome. Great sea view rooms. Aircon that works well. Power shower delightful. Spa is lovely. After a massage relax in the jacuzzi. Great swimming pools. Easy access to other restaurants and activities from the beach. Lie on the sunbeds at the beach and relax your eyes to...

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Helpful?
Thank Anuj D
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Reviewed 3 weeks ago via mobile

Beautiful resort and well maintained. Very safe and top class facilities and pool. Staff could be better and smile more. Communication was not great. I would give a 5 star if the staff were more helpful. I did not feel welcomed.

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Helpful?
Thank Jatin P
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the overall staff attitude. My very sincere apologies for the bad experience at our Hotel. I would like to confirm...

Reviewed 3 weeks ago via mobile

After a long day at the office, i found housekeeping services not done. Was provided an old room that lacked modern shower, bathrobes, iron box. Mediocre cocktails at the pool bar. But the pool is awesome

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Helpful?
Thank Marianne W
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. Thank you for sharing your feedback with us, we profusely apologize for we did not live-up to your expectations....

Nairobi, Kenya
Reviewed 3 weeks ago

I spent three nights at the hotel last week. I have stayed at this hotel many times before for years. The check in was quick and we were escorted to our rooms immediately. The hotel has kept up the excellent food standards. The dinner spread is good with an extensive variety of food lay out. Breakfast is equally good with...

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Helpful?
Thank Ashok B
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Mombasa
Reviewed 4 weeks ago via mobile

It was fantastic!! Bestest of the best restaurant, service and food! A very unique experience. Excellent sea view Go with an appetite and a full wallet as its pricey but worth every shilling! Just try it!

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Helpful?
Thank JND04
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Reviewed 4 weeks ago via mobile

Very good rooms. Find a sea view room to make your stay really coastal. The hotel has a wonderful Cocos beach bar where you can catch up with soccer during the day and cool soft disco music at night. It's about 500 meters from many Malls and entertainment joints. Uber taxi is readily available for less than 5 dollars. There...

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Helpful?
Thank Sam O
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 

Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Price Range: $194 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Hotel Style:
#1 Top resorts Hotel in Bamburi
#1 On the Beach Hotel in Bamburi
#1 Spa Hotel in Bamburi
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Whitesands Beach Resort & Spa staff and other travelers.
10 questions
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Questions? Get answers from Sarova Whitesands Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea view, pool view rooms”
  • Room and balcony
  • Room
 of 5 bubbles Stylish001f, 3 days ago | Read review
“Ask for a room with a view to the sea”
 of 5 bubbles apiispa, 1 week ago | Read review
“Palm rooms are good”
 of 5 bubbles 81ashokb, 3 weeks ago | Read review
“View towards the Indian Ocean”
 of 5 bubbles Umcsten, Dec 30, 2016 | Read review
“Sea view if the budget allows”
 of 5 bubbles johne999a, Dec 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question