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Sarova Whitesands Beach Resort & Spa

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1,158 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
Nairobi, Kenya
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Was surprised by a very scrumptious dinner that was served impeccably well with alot of passion and detail put into the food.The staff was very welcoming and showed concern to each guest on how their day went.

Helpful?
Thank Brian M
Tofino, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Since my last stay, there is great improvement! My flight was delayed to arrive late. I called one Hanna Nderi who was already off her working hours, she arranged late dinner for my colleagues and I! Check in was much shorter and the stay really peaceful. I checked in again for a last night and Sylvester at the reception was... More 

Helpful?
Thank Wanja M
Raj V, Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Wanja, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit and having spared time to share your memorable experience in this forum. Thank you for choosing our resort . Thanks for finding time to post your feedback on Tripadvisor. We are... More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've always liked whitesands when I stay in north coast Mombasa , as it has superb food, decent accomodation and an array of water sports and pools. The spa there is wonderful and the hospitality and service is fantastic . The flaws I noticed this time were very minimal. Kids had a wonderful club run by a very good team... More 

Helpful?
Thank Madeem
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This is based on a 1 night stay only. Check in wasn't too bad once I was assisted. Staff was friendly and the process quite quick and painless. Rooms very comfortable with good Aircon and DSTV also worked great. I could watch the Olympic events and also good news and entertainment channels. Shower (in the bath setup) was great and... More 

Helpful?
Thank Andrew G
Nairobi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Visitors are warmly welcomed with cold towels. You are then directed to your room . You then wait for buffet (breakfast, lunch or dinner ). Believe me they have the tastiest food ever . The kids have to 💕the ozone kids club with a lot of fun activities either indoor or outdoor. They have 5 swimming pools which have their... More 

Helpful?
Thank Risper A
Johannesburg, Gauteng, South Africa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at Whitesands a couple of times when on business in Mombasa. Not central but is better than the other options on the Island. This is more of a leisure hotel so not ideal for the business traveller. Slow check in this time with long queues... Request a room in the new section, smaller but more modern. The... More 

Helpful?
Thank Adam J
Nairobi Region, Kenya
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The impression of the hotel is that it is 4-star but really it's a 3.5 at most. I'll be honest and clear, and I'll start with the positive. Visually beautiful, attentive wait staff, excellent, consistent food especially the salads, variety, layout and taste. Chef Paul was a stand out with his smile and friendly banter. However: 1) The hotel has... More 

Helpful?
Thank salimkeshavjee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Nice room. But once again we found mold on the pillows and a lot of mold under the shower mats (it was black underneath). Yummm! Please clean your rooms properly. Water ran out twice, but maintenance fixed it within 20 min, although we had to run the tap for a few minutes to clear the yellow / brown water. Also... More 

Helpful?
Thank Gnosti
Manchester, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here before and the standards have been well maintained. It is not the most modern of hotels but is still probably the best on the North Coast. The staff were good and helped find my mother in law a ground floor room as she could not climb the stairs. The grounds are very clean and well maintained... More 

Helpful?
Thank Dharmesh M
London, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Probably all hotels in Kenya have 3 different prices depends where are you come from: local, resident and tourists....of course tourists paying triple of the standard price. It's really make me angry because if kenyan people coming to UK hotels nobody charge them extra because they are not from Europe. Otherwise hotel is ok,beach is wide and clean but water... More 

Helpful?
Thank arcik14
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 

Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80101, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Price Range: $198 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Hotel Style:
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
#1 Spa Hotel in Bamburi
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