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Neptune Beach Resort

Traveler (418)
Pool & Beach (79)
Traveler (418)
Pool & Beach (79)
Room & Suite (65)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience.
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Property amenities
Pool
Restaurant
Business Center with Internet Access
Room Service
Free Parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Location
Full view
Getting there
Moi Intl Airport11 mi
Vipingo Airport13 mi
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Nearby restaurants
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Nearby attractions
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Reviews (400)
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250 results
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6
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LanguageEnglish
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101
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43
9
6
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1 - 5 of 250 reviews
Reviewed October 21, 2018 via mobile

We enjoyed our stay..must admit staff are friendly our room was clean thanks to rehema our housekeeper ☺generally the atmosphere is good I could say it's a perfect get away. The food is ok though not much to choose from.I love that the hotel is...More

Date of stay: October 2018
Thank Njaji
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed October 15, 2018 via mobile

Excellent stay..friendly and proffessional staff..excellent food and ambience. very peaceful..very spacious rooms as well.ample activities as well.short walk to the beach which is a blessing!!we will definitely be back soon!!More

Date of stay: October 2018
Thank Pratik V
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded October 15, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or...More

Reviewed October 9, 2018

i stayed for 4 nights with my sister and daughter. the rooms bedding were to say the least quite stained. the towels were no where near white, we had to ask the room attendant to choose for us better looking towels. The food was not...More

Date of stay: October 2018
2  Thank Wanjiru2017
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded October 15, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed September 23, 2018 via mobile

The food, what you would find in a bed and breakfast budget lodging. I had to eat outside the hotel almost everyday despite being on an all inclusive package. Been to many other neighbouring hotels and the truth is Neptune are stuck in the past,...More

Date of stay: September 2018
1  Thank titowaitara
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded October 15, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed September 20, 2018 via mobile

It was such a wonderful holiday with family & friends we were 40 of us and looked after us by the staff was excellent. I would recommend this place as it’s all inclusive. Thanks to kitchen staff and specially to Mr Vikram for looking after...More

Date of stay: August 2018
Thank Trek4913
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded October 15, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or...More

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Questions & Answers
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August 25, 2018|
AnswerShow all 3 answers
Response from Nesrix | Reviewed this property |
You can go for a walk by the beach at night which is very nice actually and yes there are other hotels near by and you can ask hotel to book u a taxi and u can go out for different restaurants, Tamarind is highly recommended... More
1
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August 20, 2018|
AnswerShow all 2 answers
Response from WingedPegasus | Reviewed this property |
Beach towels yes, facilities no. In fact if you want to use the safe in the room you have to pay them daily rent !!!
1
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Room Tips
"best to pay extra for pool/sea view room"
llorna
Sep 14, 2018
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"It's near the main road, hence you can go out and about"
debbokech
Sep 2, 2018
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"Request top floor"
joyceh695
Jul 23, 2018
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"The hotel has three floors, I found the second floor rooms at the end quieter .Those on the first floor are..."
ClaireG2874
Jul 2, 2018
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PRICE RANGE
$149 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune beach hotel bamburineptune beach hotel
LOCATION
KenyaCoast ProvinceMombasaBamburi
NUMBER OF ROOMS
78
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