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Ona El Marques

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194 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed today NEW

We have TIME SHARE with RCI. Which is at a week during a family holiday in Tenerife. The hotel is the kind of hotel apartments of various sizes. We are a family with five people we got an apartment with two bedrooms, two baths, living and dining room and of course a fully equipped kitchen. The apartment also has a... More 

Helpful?
Thank Netanel A
Tenerife, Spain
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We have been visiting the resort for the past 30 years. There have been significent changes and improvements to the quality and layout of the resort which allow the continued Gold Crown resort status. Some of the changes are welcomed but others have not been consulted thoroughly. It is a shame that seasoned popular acts that draw massive crowds in... More 

Helpful?
Thank _stevesmith2
2 reviews
5 of 5 stars Reviewed 1 week ago

Booked these apartments when our villa fell through. Couldn't have asked for anything better. Apartments very clean, very well equipped and well maintained. All staff very friendly and helpful. Good sized pool which entertained 5 children for hours. Restaurant was reasonably priced, good choice and very tasty. Entertainment was ok on an evening but to be fair we went out... More 

Helpful?
Thank Ktlouh
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Ktlouh, Thank you very much for your comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

Margate, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great apartments only a short walk from a lidl store which has everything you will need for your stay. located high up on the hill so would advise having a car if booking here as the hills are really steep. Beautiful location but really quiet even during the summer school holidays, facilities are great the pool is lovely and bar/restaurant... More 

Helpful?
Thank phild972
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr phild972, Thank you very much for your comment, we hope to host you again in your future visit. Sincerely, More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visiting a little known resort in tenerife was a bit of a gamble when you're slightly OCD and you have two fussy children in tow but I'm glad I took the gamble..we stayed there for a week on a self catering basis and I can honestly say it was genuinely the most relaxing place I've ever been to. The majority... More 

Helpful?
1 Thank Lani75
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Lani75 Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis... More 

Wales, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful apartment with fantastic views. Lovely pool with a separate shallow end for younger children. Only a short walk from the harbour and restaurants. Food at the resort is very well made and reasonably priced. Can't wait to visit again.

Helpful?
Thank Welshiejo
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs Welshiejo We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. We look forward to welcoming you to our hotel on your next visit. Warmest regards, More 

kent
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 16, 2016

2nd visit, More improvements to the rooms and pool area. Staff very helpful. Food was delicious, BBQ night was great. Looking tos tay again next year. It is quiet, safe for children in a great area. LIDL 200m

Helpful?
1 Thank steamtrain1345
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs steamtrain1345, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona El Marqués even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2016

enjoyed a great week at One El Marques with our party of 6. The entire staff was extremely friendly, the villas were excellent, and on the on-site restaurant was fabulous... a quick walk down the hill opens a world of dining, beach, and shopping

Helpful?
Thank Leigh R
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr Leigh R, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

Spalding, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2016

I am lucky to have a friend with a time share at El Marques during the first week in July and have stayed here on four or five occasions and I love it. But apartments can be rented too throughout the year. Every time I go, either the rooms or something on the site has been upgraded and everything is... More 

Helpful?
1 Thank Sue S
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Sue, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole xxx team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure... More 

Bromborough, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2016

First visit to Tenerife, nice RCI swap. 2 bed apartment was nice although disappointed as we didn't have a view at all. Good spot if you are happy to walk to places. Pool kept very clean and tidy, friendly staff. Apartments only cleaned once during visit (unless u pay extra), take extra cash for electric, air con, wifi as this... More 

Helpful?
Thank Tracey K
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Tracey K, From Ona El Marques we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. We would like to clarify... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ona El Marques has a great location near the pretty village of Los Gigantes, the ideal setting for a dream vacation with Onahotels. The hotel offers apartments of one and two bedrooms, totally equipped and Wi-Fi. Kitchens are equipped with microwave, kitchenware, fridge, oven and washing machine. The living room is equipped with a Satellite TV, air conditioning and a DVD player. Some of the apartments have balconies from which you can watch the glorious sunsets over the island of La Gomera. Los Gigantes is dominated by the incredible blue-gray cliffs that rise like giants over the town, giving it its name and offering a spectacular setting. The village is only ten minutes away from Ona El Marques and has a variety of shops, restaurants and attractive bars facing the sea. Built around the harbor, where luxury yachts float next to fishing boats, Los Gigantes is proud of its beautiful beach kissed by the clear blue waters of the ocean. You can find another spectacular beach in the nearby village of Playa de la Arena. Ona el Marques is a sophisticated and elegant resort that has everything you need for a truly memorable holiday. ... more   less 

Additional Information about Ona El Marques

Address: Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santiago del Teide
Price Range: $65 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ona El Marques 3.5*
Number of rooms: 104
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Also Known As:
El Marques Hotel Los Gigantes
Ona El Marques Tenerife/Santiago Del Teide
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