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2/4/2018 2/5/2018
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    Ona El Marques

    Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
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    2/4/2018 2/5/2018
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    Traveler (202)
    Room & Suite (75)
    Dining (27)
    • Excellent57%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “washing machine” (24 reviews)
    “time share” (17 reviews)
    “recommend el” (7 reviews)
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Poolside Bar
    Multilingual Staff
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (339)
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    1 - 5 of 266 reviews

    Reviewed 1 week ago

    Came back here again after staying last year for a week. This place has such a calm and relaxed atmosphere which we loved. One bedroom apartment was good and had everything we needed. Had lunch at the restaurant on a number of occasions and found...More

    Thank judithchalmers2015
    Response from OnaHotels, Guest Relations Manager at Ona El MarquesResponded 5 days ago

    Dear customer, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona El Marqués team strives daily to fulfil all the needs of our customers, and we are pleased that...More

    Reviewed 2 weeks ago

    Spent Christmas and the new year all my family had a memorable time the villa was 1st class nothing was to much trouble for the wonderful staff. Not to mentioned the weather which was fabulous all in all the perfect way to spend ChristmasMore

    Thank johndunsdon
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded 1 week ago

    Dear Johndunsdon, Thanks very much for your nice words and for sharing your experience with us and the rest of Tripadvisor travelers. We are very pleased to hear that you had a lovely stay at Ona El Marqués, that weather was great and that the...More

    Reviewed 2 weeks ago via mobile

    Lovely staff and beautiful location. Our room was upgraded on request as it was very small and we where upgraded to an amazing room with fantastic sea views. I took my then 6 month son and everyone was so kind and helpful to use. Pool...More

    Thank Jenny S
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded 1 week ago

    Dear Jenny and Family, We are very pleased to see that you enjoyed your holidays and your stay with us so much. Thanks, first of all, for taking the time to write such a wondeful review on us and for sharing your experience with the...More

    Reviewed November 30, 2017

    We returned home last week after having a three week stay and one of our best holidays ever at Ona El Marques. We stayed in a wonderful apartment with sea views and a huge balcony. The rooms were cleaned regularly, towels and bedding changed. All...More

    Thank hollybob2013
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded December 1, 2017

    Dear hollybob2013, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to...More

    Reviewed November 24, 2017 via mobile

    Staff very friendly and eager to help. Situated in a good area, as in close to supermarket but Los gigantes is a small town. I personally wouldn’t stay here again. There were ants all over the kitchen. The cleaners must have sprayed something as they...More

    Thank Russell A
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded December 18, 2017

    Dear Russell, From Ona El Marqués we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    • Price range
    • $72 - $247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline and Hotels.com so you can book your Ona El Marques reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santiago del Teide
    • Also Known As
    • El Marques Hotel Los Gigantes ,
    • Ona El Marques Tenerife/Santiago Del Teide
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    Traveler (202)
    Room & Suite (75)
    Dining (27)
    Pool & Beach (11)
    Hotel & Grounds (110)
    Bathroom (5)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    October 26, 2017|
    AnswerShow all 5 answers
    Response from OnaHotels | Property representative |
    Goof afternoon Sungoer2, As the others users said, not all rooms have sea views. We recommend you to call us and we will note your petition in our system. Even so, this could not be guarantee. Regards, Melania Martin
    Google Translation
    October 26, 2017|
    AnswerShow all 5 answers
    Response from OnaHotels | Property representative |
    Good afternoon Sungoer2, Safes are availables in rooms with an extra cost. You can ask when arrive in the reception. Regarding the pets, they are not allowed in our resort. In case that you have any other question... More
    Google Translation
    October 18, 2017|
    AnswerShow all 3 answers
    Response from OnaHotels | Property representative |
    Good morning Santa Gema, We offer gluten free food on request. So please, if you are interested on this service, do not hesitate to contact us. Best regards, Melania Martin
    Google Translation
    Room Tips
    "Some apartments have no views so make sure you check when you book"
    Read review
    "All rooms seem to be a very good standard"
    Read review
    "Sea view best"
    Read review
    "You take what you are given. NO CHOICE"
    Read review
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