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Hotel Marques de Riscal a Luxury Collection Hotel

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Hotel Marques de Riscal a Luxury Collection Hotel
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774 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Santa Ana, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were celebrating our 20th anniversary and wanted to stay in great place for a couple of days on our trip to Spain and Portugal. We spent a few days in Barcelona and then drove here. From the moment we arrived we were treated so great. We had Room #2 which is a fabulous room with a great view. a... More 

Helpful?
Thank Brad S
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Brad S, Thank you for your great review and the still 5 stars you awarded us - but most important congratulations to your 20th anniversary and thank you for celebrating it with us. I agree with you that 10 years after the opening, unfortunately, not everything looks like fresh out of the box, but we trying out utmost, investing... More 

London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I always to visit this original hotel designed by Frank Gehry, I did not stay on this occasion however I decided to have lunch. The food and the wine were perfect, and the service by the young French Lady (Clemence) was very professional. The structure of the hotel in the middle of the vineyards is fabulous. I can't wait to... More 

Helpful?
Thank Voyagesdeluxecf
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Voyagedeluxecf, Thank you very much for your kind words and comments about the hotel, the food and our team. (Of course I will share with Clemence). Please let us know once you plan to stay with us - so we can look well after you. Thank you and very best regards Stefan Friedl & Team More 

UK
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel As you drive to Elciego and the hotel comes into view, you can tell this iconic building is going to be something special and we were not disappointed. The way Frank Gehry has designed this hotel is just a marvel, the shapes and spaces created and mix of materials and colour make this a standout hotel and worth a... More 

Helpful?
Thank LondonTraveller999UK
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear LondonTraveller999UK, Thank you very much for this amazing review. I am sure that other travellers and readers will find your feedback very useful. You will be happy to hear that in September we should receive our fibreglass connection and the WIFI then should be as good as at home. We cannot wait for it either. My apologies that the... More 

Washington DC, District of Columbia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

For a 5 star hotel we were a but disappointed. The facilities common areas were not too clean and some guests travel with their pets and do not pick up after their animals. Need to avoid stepping on dog excrement which is not what I expected to find from this type of hotel. The breakfast was good and the staff... More 

Helpful?
Thank Brian K
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Brian K, Thank you for sharing your experience during your recent visit to our hotel also on Trip Advisor after reaching out to me directly. As we have been already in contact via email, I will only comment once more on the negative experience with the dog. I am very grateful for your positive comments and at the same... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, amazing staff, amazing environment ... An ineffable experience even for a luxury five star hotel. We were accommodated in a Gran DeLuxe room at a very competitive price with all kind of luxury details, everything was absolutely perfect from room's views to hygiene items. Something remarkable would be that staff have the gift of ubiquity but you do... More 

Helpful?
Thank david m
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear David M, Thank you very much for your kind words and the very nice comments, especially about the team - this is what we aim for -a nd of course thank you very much for being our guests. You know the north of Spain is always worth a trip - nice people, good food and a beautiful country side.... More 

Oxford, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

There were a number of issues that detracted from the 5* quality experience that I was expecting: 1) One of the two main reasons my friends [x3] and I came to this hotel was to eat at the famed Michelin starred restaurant. We were advised to book a table before lunch in order to ensure a reservation. However, they were... More 

Helpful?
Thank danieldjordan
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Danieldjordan, Thank you for taking the time to post a review on TripAdvisor and for being our guest during your recent trip to Spain. My apologies that the restaurant was fully booked during your stay, we always ask our guests to make a reservation for the restaurant as well, when booking a room with us directly and we encourage... More 

Hong Kong, China
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is without doubt a beautifully designed hotel from the outside! The photos you see almost don't do it justice. The interior however is very plain and more IKEA like than Frank Gehry. I am sure there is some artistic merit to the minimalist interior but from a customer perspective feels underwhelming. Other useful points to note and plan around.... More 

Helpful?
Thank HewiLondon
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear HewiLondon, Thank you very much for your comments and the fours stars - and of course for being our guest. I am sorry to read that you did not really enjoy the interior design of the hotel - all of which was as well selected by Frank Gehry himself, and many of the products used are so expensive that... More 

Pila, Poland
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is amazing. We were amazed by its arcitecture and localisation. Certainly it is different from other hotels. It was arcitected by Frank Gehry. The view from the room was on beautiful wine yards. The rooms were comfortable and furtnitured in a way that matched the whole hotel. Hotel certainly deserves 5 stars and we would like to come back... More 

Helpful?
Thank evadent2015
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Evadent2015, thank you very much for your kind words, the 5 star review and for being our guest. Yes, you are right - the North of Spain is always worth a trip and if you do plan to come back, please let me know when. Very best regards Stefan Friedl & Team More 

Gateshead
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is amazing. Loved absolutely everything about it. The staff couldn't do enough to help and the service was great throughout our stay, whether it be in the bar area or the spa. This was our 'blow the budget' hotel for a road trip around Northern Spain and chosen mainly because we wanted to visit the vineyard. Our room... More 

Helpful?
Thank denise6
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Denise6 Thank you very much for your kind words, the wonderful review and compliments - I am sorry you blew the budget, but it is always good to spend money on wonderful memories, am I correct? You will still remember your visit when the pain of the money spent is long gone. Thank you again and very best regards... More 

London England
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 4 nights, one by ourselves (wife + me) and 3 with our family. We had the suit in the annex at the end of the block facing Elciego. If some what large it is a spectacular room with excellent views over the hotel and back towards the village. the breakfast are very good, hotel staff invariably helpful and... More 

Helpful?
Thank Marmion
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Marmion, thank you very much for your review and the 5 Stars - also thank you for selecting the Hotel Marques de Riscal to celebrate your birthday, what a nice ocassion. Thank you also for your constructive feedback. Once question, your comment about our restaurant recommendation, would you be able to share with me which restaurant? Thank you very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to The City of Wine, where you will discover a masterpiece, Hotel Marques de Riscal Elciego. With 43 luxurious rooms and suites, an exceptional spa and a superb culinary offer, this boutique hotel, located in the heart of la Rioja alavesa and designed by famous arquitect Frank O. Gehry, is the ideal place for enoturim lovers. ... more   less 

Additional Information about Hotel Marques de Riscal a Luxury Collection Hotel

Address: Calle Torrea, 1, 01340 Elciego, Spain
Location: Spain > Basque Country > Province of Alava > Elciego
Price Range: $402 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Marques de Riscal a Luxury Collection Hotel 5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Marques De Riscal Hotel
Marques De Riscal Elciego
Hotel Marques De Riscal
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