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Protea Hotel Cape Town Durbanville

Traveler (95)
Room & Suite (66)
Dining (45)
Hotel website
Vineyards Office Estate 99 Jip de Jager Drive Tyger Valley, Durbanville 7530 South Africa See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Dec 30Dec 31
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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All reviews pizza cape town no lift reception desk nice pool area the general manager excellent service loft room air conditioner easy access rooms are spacious business stay vineyards lounge microwave meeting closet
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1 - 5 of 254 reviews
Reviewed 3 weeks ago via mobile

Absolutely terrible experience. Was booked for 5 nights but left after the 1st night only because it was tough to find another hotel. Service was atrocious - Shenelle at reception was particularly poor as she consistently treated my family badly despite us flagging that we...More

Date of stay: November 2018
Thank 306businessman247
Response from PHDhotel, General Manager at Protea Hotel Cape Town DurbanvilleResponded 3 weeks ago

Dear Guest I am shocked to hear about your unpleasant experience. My sincere apology on behalf of Protea Hotel Durbanville. We always pride ourselves on GUEST Service and our GUEST are always important to us. The matter will be fully investigated with the relevant department...More

Reviewed November 6, 2018 via mobile

Very nice hotel in Durbanville. Most rooms have double bed, loft room with 2 single beds, 2 bathrooms and a lounge. Very clean. Nice restaurant. Central to Durbanville area. Very suitable for couples with children or 4 adults.

Date of stay: October 2018
Thank aswerk
Response from PHDhotel, Manager at Protea Hotel Cape Town DurbanvilleResponded November 8, 2018

Dear Aswerk Thank you for your resent review on Protea Hotel Durbanville. We enjoy hearing from our GUESTS and are always delighted if you enjoyed your stay with us. We are looking forward welcoming you back real soon. Regards Management

Reviewed October 28, 2018 via mobile

I stayed here for 8 nights in October as part of a business trip. Pros: Lobby is nice and the front desk staff are friendly. A gentleman by the name of Eirvisto is very cheerful and always says hello. The bar menu has good pizzas...More

Date of stay: October 2018
Thank andrewgM2773MB
Response from PHDhotel, Manager at Protea Hotel Cape Town DurbanvilleResponded October 29, 2018

Dear Andrew G Thank you for your valued feedback on your recent stay at Protea Hotel Durbanville. Your concerns have been noted and we have informed the relevant departments of the shortcomings. As this serve as a teachable moment, our STAFF have been made aware...More

Reviewed October 20, 2018

We have stayed here before which is why we decide to use it as our base again. Was a bit disappointing as the rooms do need refurbishment (and they were in process, we got woken up our last day to check if they could get...More

Date of stay: August 2018
Thank Paul L
Response from PHDhotel, Manager at Protea Hotel Cape Town DurbanvilleResponded October 23, 2018

Dear Paul, Thank you for taking the time to share your recent experience with us on the Guest Satisfaction Survey. I would like to take this opportunity to extend our sincerest apologies to you for any inconvenience caused as a result of our all the...More

Reviewed October 15, 2018 via mobile

Friendly service, easily accessible, lovely setting, great food, neat and clean rooms. All add up to an enjoyable experience each time we visit the Cape. My preferred place to stay when not at the beach.More

Date of stay: September 2018
Thank HJS60
Response from PHDhotel, Manager at Protea Hotel Cape Town DurbanvilleResponded October 29, 2018

Good day HJS60 Thank you for your review after your recent stay at Protea Hotels Durbanville. We love to hear from our GUEST's and are looking forward welcoming you back soon. Keep a look out for our new upgraded rooms. We are sure you will...More

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Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair access
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Airport Transportation
Room amenities
Air Conditioning
Things to do
Outdoor pool
Price range
$95 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
$95 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveler (95)
Room & Suite (66)
Dining (45)
Pool & Beach (7)
Business Center & Event Rooms (1)
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Questions & Answers
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December 13, 2016|
AnswerShow all 2 answers
Response from PHDhotel | Property representative |
Dear MarindaJane123, Thank you for your question, we wish to please make contact with you directly to discuss this matter. We from Protea Hotel by Marriott Cape Town is unaware of any post being deleted and would like to... More
February 8, 2016|
AnswerShow all 3 answers
Response from Bhekani R | Reviewed this property |
Hi Dasharia Yes, they do provide shuttle service within a 5KM radius. Regards
Room Tips
"Chose the self catering units. Best veiws and lots of room for families"
Jun 18, 2018
Read review
"Reserve a table if you want to dine at night."
Feb 17, 2018
Read review
"Rooms at lower level are noisy, especially on the first block because everyone pass through."
Jan 9, 2018
Read review
"Request one that does not face the main gate."
Jan 9, 2018
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