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Ruslamere Hotel, Spa & Conference Centre

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Ruslamere Hotel, Spa & Conference Centre
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198 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Durbanville, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We're staying at Ruslamere. Myself, wife and two small children. We were supplied with a double room. The room has a dangerous pipe protruding from the wall. There is no heating (the kids room is ice cold) and there are no bedside tables. The TV is also broken. I would say this is highly unbecoming of a 4 star establishment... More 

Helpful?
Thank Segovia78
Cape Town
1 review
4 of 5 stars Reviewed 5 days ago NEW

Rustic Restaurant dinner can be recommended. Was however served with expired Iced tea which was quickly corrected when queried. Departing from hotel during peak morning traffic proves troublesome, especially if turning right. Allow some extra travel time during morning peak as a result. Missed HD TV transmission of Olympics (only SD available)

Review collected in partnership with this hotel

Helpful?
Thank D1110KMphilipg
Capetown
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

The Executive suite we used was very clean and had a lot of room that accommodated our 8 yr old boy. Perfect for small family. Comfortable beds but bed linen should be changed often for people staying long.

Review collected in partnership with this hotel

Helpful?
Thank Patronella M
Cape Town
1 review
4 of 5 stars Reviewed 1 week ago

We would like to thank the staff at Ruslamere for their hospitaliy and exceptional service. We really do appreciate it. A big thank to Michelle Van De Merwe who assisted us according to our needs and expectations.

Review collected in partnership with this hotel

Helpful?
Thank 812guestf
1 review
5 of 5 stars Reviewed 1 week ago

I arranged my mom's 60th birthday dinner a few weeks in advance at the Rusty Oak Bistro situated at the Ruslamere Hotel, Spa & Conference Centre for about 15 family members. I've been there for conferencing on a few occasions - which was great and well organized, but did know what to expect for the dinner. They hit the ball... More 

Helpful?
Thank Yvonne O
Cape Town
1 review
4 of 5 stars Reviewed 1 week ago

Room, Spa and Food was great. Just the reastuarant staff was not on the ball. Ant Menu for Lunch and Cover only with no menu for dinner. Booked a romantic tabel and nothing was done. Breackfast, clearing full cup of coffee from table.

Review collected in partnership with this hotel

Helpful?
Thank madelaine197
Cape Town
1 review
2 of 5 stars Reviewed 2 weeks ago

Room is old and not well maintained, the external windows dirty ans was never cleaned; in addition the bath had problems taking 2 days to fix it No choices for breakfast... it is not continental. I do not reccomend this B&B to any friends

Review collected in partnership with this hotel

Helpful?
Thank angelopO2436TD
Durbanville, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I filled in an online booking form for the Pure indulgence package at Pure day Spa. Two days later I received an email from them apologising for the late response, with the excuse that they were renovating the spa and had to close down for building and breaking. They gave me the relevant information and I asked if I can... More 

Helpful?
Thank SurynLennox
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here while on business based on looking at the website. Much to my disappointment, there were 2 different worlds. Upon arrival and check in, we were not shown to our rooms which were tucked away behind the service entrance. After getting horribly lost, someone eventually showed us to our rooms. Well, lets just say i was glad i... More 

Helpful?
Thank Darryl L
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We hosted our first Xtraordinary Women Durbanville Networking event at Ruslamere on 28th July 2016. The service provided was excellent. Our guests and members loved the venue. We love how professional the venue is. Nothing was too much trouble. The staff were friendly and went out their way to ensure everything was set up the way we wanted it. The... More 

Helpful?
Thank Gwen S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ruslamere is a celebration of the finer things in life. Situated only two minutes from the Durbanville Golf Course, and halfway between the Winelands and the Waterfront, this four-star property boasts 40 beautiful en-suite rooms, seven Conference Venues, a Day Spa and Wellness Centre consisting of a gymnasium, sauna, jacuzzi, steam room, and indoor pool. Ruslamere recently opened the doors of their newly built family restaurant the Rusty Oak Bistro a 200 seat dining masterpiece featuring an array of food from steak to duck to mouth watering Chocolate spring rolls. Public WELCOME, bookings essential. ... more   less 

Additional Information about Ruslamere Hotel, Spa & Conference Centre

Address: 14 Langeberg Road | Cape Town, Durbanville 7550, South Africa
Location: South Africa > Western Cape > Cape Town > Durbanville
Price Range: $66 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ruslamere Hotel, Spa & Conference Centre 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Ruslamere Hotel, Spa & Conference Centre Durbanville, Cape Town, South Africa
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