Glede na to, da se pride družina z 5 letnim otrokom odpočiti je zelo moteče to, da so sobe med seboj zelo slabo izolirane ali pa sploh ne. Posebej pa moram poudariti situacijo, ki se je nam pripetila. V noči iz četrtka na petek je skupina odraslih moških(ki so prišli z neko skupino) ob 2.30 uri zjutraj tako hrupno razgrajala in na glas govorila, da je bilo nemogoče spati. Kar moti je to, da v tem hotelu že 10 let ni ponoči na recepciji nobene osebe. Kljub posredovanju varnostnika se skupina ni in ni umirila. Ko se je po posredovanju več dopustnikov in seveda tudi ponovnem posredovanju varnostnika, skupina po kakšni uri le umirila je bil počitek nemogoč. Ker sem se dokončno prebudil. V jutranjih urah so se nam na recepciji opravičili in za 15% znižali stroške bivanja, ampak, to še vedno ne upraviči dejstva, da uprava hotela Breza nima NIKOGAR PONOČI NA RECEPCIJI. Tudi varnostna služba bi morala v takih situacijah odločno odreagirati. Kar pa ni. V hotel Breza se sigurno ne bomo več vrnili zaradi omenjenih zežav.....hrupa, izolacije, nedelovanja varnosti. Tudi izbor hrane je majhen. Za večjo kvaliteto se bodo morali odgovorni v hotelu Breza malce bolj potruditi. Considering that a family with a 5-year-old child comes to rest, it is very disturbing that the rooms are very bad or insulated at all. You can hear every conversation, the pressure of the switch, the pull of water in the toilet. However, I must emphasize the situation that has occurred to us. On Thursday nights, a group of adult men (who came with a group), at 2:30 in the morning, made such a loud noise and said loudly that it was impossible to sleep. What is annoying is that no person has been at the reception at this hotel for 10 years at night. Despite the intervention of the security guard, the group did not and did not calm down. When, after the intervention of several detainees, and of course the re-intervention of the security guard, the group calmed down after an hour, rest was impossible. Because I finally woke up. In the morning they apologized to us at the reception and reduced our expenses by 15%, but that still does not justify the fact that the management of the Hotel Breza does not have ANYONE at the reception at night. The security service should also act decisively in such situations. Which is not. We will definitely not return to the Breza Hotel any more because of the aforementioned fuss ..... noise, insulation, security failures. Also, the food selection is small. For more quality, those responsible at the Breza Hotel will have to work harder.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.