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Saracen Sands Hotel & Congress Centre

Traveler (158)
Pool & Beach (24)
Dining (17)

About

Location
Cleanliness
Service
Value
Saracen Sands Hotel located in Isola delle Femminein is about 11 km from the airport of Palermo "Falcone Borsellino" and only 15 minutes from the Palermo city centre. The hotel is located between the stunning Capo Gallo, Punta Raisi, Mondello and Sferracavallo. Saracen provides 245 spacious rooms with great views of the gulf. The beach and 4 swimming pools make Saracen the ideal place to spend an unforgettable summer holiday. Our staff will entertain guest in every moment of the day. Our breakfast buffet offers a wide proposal of local food and the cuisine with the brand new Show cooking Area proposes delicious recipes. Saracen has been structured to be ideal for conventions and thanks to its position - a few km from the Palermo airport-is also a business hotel.
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Property amenities
Free Parking
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Hot Tub
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
HOTEL CLASS

Location

Full view
45Car recommended
Grade: 45 out of 100
19Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Via Liberta 128 A, 90040 Isola Delle Femmine, Sicily Italy
Name/address in local language
Getting there
Punta Raisi Airport8 mi
Birgi Airport45 mi
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172Reviews
209Photos
11Q+A
0Room tips
Traveler rating
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  • English
Fabulous location right across the street from the beach and fabulous restaurants. Great for big groups traveling together. Buffet was offered but we opted for dining al fresco right next to the beach. Beach was lively with restaurants and live music. Definitely a highlight of
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Response from Proprieta252, Responsabile relazioni con la clientela at Saracen Sands Hotel & Congress Centre
Responded Oct 5, 2018
Dear guest we're so happy to read you had a great stay at Saracen! You mentioned few of our incredible plus, we're trying to highlighting with several renovations for next season. So we hope you'll be soon our guest again and we hope you will suggest Saracen for those who's looking for a great vacation in Sicily. Kind Regards
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I have really mixed feelings about this hotel :/ Some areas and facilities are really old fashioned, worn and tired (room decor, halls, reception) On the other hand, its visible that other areas of the hotel have been recently renovated (eating area, outside patio and en suite
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Response from Proprieta252, Responsabile relazioni con la clientela at Saracen Sands Hotel & Congress Centre
Responded Sep 26, 2018
Dear guest, thanks for your review As you know, the new management overtook the property has already provided several improvements; 50 revovated rooms, new facilities, a Technogym fitness area, showcooking stations, new beach facilities and many others will be implemented in the next season. We wish guests also higlight the strenghts this beautiful hotel can offer; a great location- few km to a very important city, rich in history and traditions- a lovely resort experience with several activities, a delicious Sicilian food offer, stunning sunsets. Thanks for your review and we hope to have you back as a guest to try again our services. Regards
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This hotel from day 1 have been causing problems for us. At first, there was 5 people at the reception waiting to be accommodated, with 3 people working at the reception at the time. I was completely ignored by staff as 3 people who arrived after me have been looked after faster
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Response from Proprieta252, Responsabile relazioni con la clientela at Saracen Sands Hotel & Congress Centre
Responded Sep 25, 2018
Dear guest we regret the stay at Saracen did not meet your expectations. We would like to highlight our guest relations are always available to meet guests' need, even in the high seson period; the warm hospitality and professionalism are our strenghts. We regret for the little misunderstanding during the dinner; Saracen's All inclusive supplement provides many plus and a reserved table for the meals. As you know, the new management overtook the property few months ago, trying to offer the best service. We have already provided significant improvements to services and many others will be implemented. Altough we wish you had a better stay, we would like to highlight the great experience guests can live at Saracen: a nice hotel with a stunning view and special sunsets, great Sicilian food and warm hospitality. Thanks for your review and we hope to have you back as a guest to try again our services.
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+1
Looks good surface level but has literally been one of the worst hotels Ive stayed at from a service level. 1. Awful smell in the rooms (made me sick). Smell comes from the toilet. tip: get your cleaners to use bleach 2. No wifi in rooms. To get wifi you need to come to the
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Response from Proprieta252, Responsabile relazioni con la clientela at Saracen Sands Hotel & Congress Centre
Responded Sep 19, 2018
Dear customer, Thanks for your review. As you know, the new management is trying to offer the best service during the high season period. We have already provided significant improvements to services and last but not least the special attention that we are turning to restaurant and food, with delicious showcooking buffet for lunch and dinner. These are just some elements put in place by new management and many others will be implemented shortly. We are currently involved in the project of renovation of new rooms and wifi facilities. We hope to have you back as a guest to try again our services.
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Generally we had a great time in Saracen Sand Resort/Hotel/Village. We had renewed room on the second floor, with two doublebeds and comfortable armchair, tided up everyday. We hav'nt have a balcony, but french window with a place to dry swimsuits was ok. View by the sea and
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Album Categories
All photosTravelerPool & BeachDining Room & SuiteFamily and Play Areas
bella vista dal saracen , in visione notturna
tramonti mozzafiato
Giardino
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good morning, we provide the free transfer only from Palermo airport. the nearest station is Palermo. if you want we can arrange the service for € 40 - when do you arrive?
0 votes
Il ristorante apre alle 19h30 e non c’è servizio biciclette
0 votes
L animazione è della Obbiettivo Tropici...noi ci siamo molto divertiti e poi....mare stupendo !!!Ottima vacanza
1 vote
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Gentile Mario, al momento non effettuiamo il servizio di teli in piscina o spiaggia, probabilmente il futuro. Le confermo che troverà in ogni camera il Phon. L’aspettiamo, cordialità
1 vote
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PRICE RANGE
$51 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saracen sands village hotel isola delle femminesaracen sands village hotel and resort
FORMERLY KNOWN AS
Saracen Resort Beach & Congress Hotel
LOCATION
ItalySicilyProvince of PalermoIsola Delle Femmine
NUMBER OF ROOMS
250
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