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I think there is nothing like Sicily. Italy is my favourite holiday destination, but Sicily is something special! It is enough to visit it once and you fall in love with this Lord bless this land forever. My wife and I spent a week at...More
We did a 14d tour round Sicily and stayed in 7 hotels. This hotel was the most expensive but for that money we got the lowest quality. The other hotels looked like luxury hotels compared with Saracen. The personnel is very friendly but the infrastructure...More
Management response:Responded July 22, 2017
thanks for the time to write your comments on your stay at the Saracen Sands Resort. The comments of our guests are always welcome to help us to improve our quality of services and products.
We are a new Hotel Company that has...More
We were a group of 33 people from Spain, and nobody was in anyway satisfied. The rooms were dirty, with rubbish from previous guest, dirty walls, even little insects in the beds, sink plugs jammed, etc., etc.
I would not recommend this hotel to anyone.More
3 Thank carlossinmas
Response from salvoz, Direttore at Saracen Resort Beach & Congress HotelResponded June 4, 2017
Thank you for your review but we have to mention that we were unpleasantly surprised by it. You used plural. Have you even seen the other rooms you mentioned? We have checked the room you've stayed in and found no insects whatsoever. In...More
We got stuck here because the flight was late and it's where the airline put us. Really 2nd rate place. Run down etc. But I figure we are only going to be here one night.
The airline had said they will take care of our...More
The impression on arrival was not good: old hotel, rooms need to be refurbished etc but in the morning we woke up to bright sun, excellent food, clean and very well preserved beach, friendly stuff and Sicilian hospitality. If you plan a quiet vacation with...More
2 Thank Katya2450
Response from Maria L, Proprietario at Saracen Resort Beach & Congress HotelResponded October 12, 2016
We very much appreciate your comments regarding your stay at Saracen Resort &Congress.
It is always a pleasure to receive positive feedback. We will share your comments with the team. We are sure that this feedback will serve as an encouragement to all...More