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Residenze Portacastello

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Via Portacastello, 42 Centro storico, 86170 Isernia Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (59)
Room & Suite (14)
Bathroom (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residenze Portacastello
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 B&Bs / Inns in Isernia
Location
Cleanliness
Service
Value
The elegant "Residenza Portacastello-Graffolus" is located in a very calm and quiet position, just a few meters from the historic Sant'Angelo square and Piazza Municipio (with the 14th century façade of the Civic Palace and the Church of Sant'Angelo) Antonio) and a 5-minute walk from Isernia Cathedral and Romanesque Fountain Fountain.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Non-smoking hotel
Private check-in / check-out
Parking
Wifi
Shuttle bus service
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Room features
Air conditioning
Desk
Seating area
Telephone
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Clothes rack
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
Centrally Located
Languages Spoken
Italian
113Reviews2Q+A2Room tips
Traveler rating
  • 71
  • 34
  • 6
  • 2
  • 0
Time of year
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Popular mentions
Glenn T wrote a review Dec 2020
Boston, Massachusetts10 contributions
I was in Isernia, my grandmother's ancestral town, in June of 2019 and meant to write a review then but never got around to it,so I do so now.. I cannot really comment on COVID-19 prescautions there because I traveled pre-COVID. The Residenze Portacastello has much to recommend it. Great location, very pleasant public spaces, reasonably priced. My room was on the ground floor and was a bit dark at night, but a) the air conditioning was great--it was very hot outside when I was there; b) my room had the most spacious and best appointed bathroom of any hotel I stayed at across my several weeks in Italy, and c) while yes, you had to walk a ways to the cafe that served breakfast for the hotel, it's a pleasant walk and the cafe itself was also very pleasant. I would definitely stay there again.
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: If you arrive mid-day, the concierge may be away from the building for a while, so be patient!
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Response from Carlo Melfi, Direttore generale at Residenze Portacastello
Responded Dec 10, 2020
Thank you for the wonderful review and for the positive opinions on our structure. It's never too late to write a review; We are pleased that you enjoyed our hotel very much and that your stay was pleasant and convenient. We pay close attention to the services offered and the well-being of the guests. We have renovated a historic building maintaining its original features and at the same time enriching it with cutting-edge technological services. We also thank you for the compliments you gave us on the breakfast served in the nearby cafeteria, reachable a few meters along the characteristic alleys of the historic center of Isernia. We had to adapt to the pandemic due to COVID-19, periodically carrying out sanitization and implementing a safety protocol which, although very effective, is not invasive for guests. It was really a pleasure to host you, with the hope that on your next trip to Italy you will come back to visit us.
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FrankXXX wrote a review Sep 2019
Utrecht, The Netherlands267 contributions71 helpful votes
My wife wanted a terrace so we had to scale a lot of stairs. On top of the building is a big room with a big terrace. The funny thing here like elswhere is that you have call to see a living sole to open the building and give you the keys of the room. Then they disappear. The room was good as was the bathroom. There was also a little kitchen. You always question what will happen if you have an emergency. Probably call the police first.
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded Sep 21, 2019
Thanks for the review and for the positive opinions on the structure, in particular on the room (the Viola) on the second floor of our ancient building, with a large terrace. The building is old, but it has been completely renovated by us, made safe to all safety standards and equipped with a lot of intelligent technology. Our philosophy is to make the stay live as if the guest is at home; however our staff is available on call in no more than five minutes. In thanking her again, we hope to have another umpteenth opportunity to serve her better soon.
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Richard W wrote a review Jan 2019
Chamonix, France21 contributions18 helpful votes
I had a great time there. Nice place, close to great restaurants. Friendly staff and the breakfast was good, but far from the hotel. My complain is about the waiting time to check in, once there is no reception.
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Date of stay: January 2019Trip type: Traveled solo
1 Helpful vote
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Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded Jan 18, 2019
We thank you for the positive feedback on our structure, we are pleased for its maximum appreciation for cleanliness, location, services, comfort and quality / price ratio. Thanks also from our staff. We liked that he enjoyed the breakfast at the affiliated cafeteria. We still apologize for the misunderstanding at the check-in, the person in charge was only a few minutes late (he was busy accompanying another guest at the Railway Station) who, however, made him sit in the hole once he called the cell phone. It was a pleasure to host her and it will be a pleasure to have her as our guest again.
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mariechristinedanese wrote a review Aug 2018
Perugia, Italy11 contributions
We didn’t pay for the first night but my daughter had to sleep on the floor because her bed was missing two baseboards. The management had a replacement bed the next morning but the room was too small anyway. Will have to specify better next time or make sure not to book room 2 arancia For more than two people.
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Date of stay: August 2018Trip type: Traveled with family
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Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded Aug 20, 2018
Meanwhile, thank you for the review. Anyway I want to clarify that you have booked a room for two people (as specified on the booking sites), while at check-in you were three. Considering that the structure was fully booked during the three days of his stay, we did our best to add a cot to his room. The unexpected on the added bed happened overnight but, as confirmed, the bed was in any case used until my arrival and then replaced. Probably his controversy was only aimed at obtaining, as we have granted, a heavy discount on the living room.
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David E wrote a review May 2017
Haifa, Israel24 contributions10 helpful votes
In the old town center of Isernia, in an ancient building, a beautiful hotel with 7 rooms is located. The rooms sizes and design are different because of the building constraints. This only adds to the aesthetic beauty of this lovely hotel. Angelo, the hotel manager is available at any time to help. The feeling is really like living in the old city alleys. You can see from the window or the small terrace the neighbors' houses. The rooms are spacious, clean and decorated in a contemporary Italian touch. Parking is not far. Driving in the narrow alleys of the Old City is quite an experience. The price including breakfast at a cafe outside the hotel (get a daily voucher) - About 150 meters up the main street, is €55.
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Date of stay: October 2016
Location
Cleanliness
Service
Trip type: Traveled with friends
Room Tip: try to get the room with a terrace and small kitchen
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Response from Portacastello, Responsabile reception at Residenze Portacastello
Responded May 9, 2017
we thank you for the good and accurate review of our structure, our staff and the city of isernia. We will be very happy to have our guest again.
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Previous
12
PRICE RANGE
$59 - $77 (Based on Average Rates for a Standard Room)
LOCATION
ItalyMoliseProvince of IserniaIsernia
NUMBER OF ROOMS
9
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Frequently Asked Questions about Residenze Portacastello
Which popular attractions are close to Residenze Portacastello?
Nearby attractions include Cattedrale di San Pietro Apostolo (0.2 miles), Centro storico di Isernia (0.2 miles), and Arco di San Pietro (0.06 miles).
What are some of the property amenities at Residenze Portacastello?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Residenze Portacastello?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Residenze Portacastello?
Guests can enjoy free breakfast during their stay.
Is parking available at Residenze Portacastello?
Yes, free parking is available to guests.
What are some restaurants close to Residenze Portacastello?
Conveniently located restaurants include Distinto Ristorante, Nabucco ristorante tipico, and Existo Osteria Molisana.
Does Residenze Portacastello have an airport shuttle?
Yes, Residenze Portacastello offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residenze Portacastello have airport transportation?
Yes, Residenze Portacastello offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residenze Portacastello located near the city center?
Yes, it is 0.4 miles away from the center of Isernia.
Are pets allowed at Residenze Portacastello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residenze Portacastello?
Many travelers enjoy visiting Borgo Medievale di Fornelli (4.6 miles), Palazzo Vescovile (0.2 miles), and Mura Pelasgiche (0.2 miles).