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PALM Hotel & Spa

Traveler (1368)
Room & Suite (240)
Pool & Beach (174)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Standing proudly above the blue waters of the Indian Ocean, a luxurious green peak, a vestige of the Piton de la Fournaise volcano, marks the end of Grand Anse bay. The PALM Hotel & Spa overlooks this beautiful white sand beach, lined with palm and coconut trees. An authentic, local charming hotel, set in the heart of a protected and preserved environment, the PALM Hotel & Spa welcomes you for a serenity stay on Reunion Island. The PALM Hotel & Spa belongs to a new generation of high-end hotels which combine designer comfort, discreet luxury and a Zen ambience. In the intimate and relaxed atmosphere of this exceptional destination, you will enjoy the benefits and service of a luxury hotel, where everything is organised around your pleasure and well-being. Everything is designed to give you real moments of serenity and help you get away from it all. Close to Saint-Pierre and Petite-Ile, the volcanic cirque, peaks and shear escarpments, natural marvels designated Unesco World Heritage sites, the PALM Hotel & Spa is the ideal point of departure to visit the island’s main tourist attractions, such as the Cilaos volcanic cirque, the Piton de La Fournaise, one of the most active volcanoes in the world, or the wild coast and forests of the South. With its privileged position close to the island’s coast and high peaks, the PALM Hotel & Spa considers it a duty to protect its environment. As the first «EU Ecolabel - Tourist Accommodation Services» hotel in Reunion island, and even in any French Overseas Departement (county), the hotel officially affirms its commitment to sustainable development. To make your stay more enjoyable, the hotel provides the following services: Two swimming pools, of which one is heated, with the largest equipped with elliptical cross trainers. KAH Beach, an outdoor 1,200m2 relaxation area facing the Ocean: a real haven of calm where you can chill out, take a Turkish bath, hot tub or relax on a sun bed. AKéa Spa & Beauty, a 435m2 health and well-being area with Turkish bath, hot tub, 4 massage rooms with 2 rooms for couples, a beauty treatment area, tropical garden, and boutique. The fitness room is equipped with a crunch-trainer and incline ab board, wall bars, a sparring system, two running treadmill machines, two rowing machines, a stepper and an elliptical cross-trainer bike. You can also play table tennis, pétanque, billiards, table football and chess. A multimedia room is also provided with Wii and PS3 consoles. You can even watch whales from KAH Beach and join in ecological discussions animated by our eco-volunteers (June to October).
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Property amenities
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Suites
Good to know
HOTEL CLASS
1,377Reviews
1,478Photos
18Q+A
18Room tips
Traveler rating
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Popular mentions
We have now stayed at the Palm for the 4th time. So our experience is more than just from a flyby visit. The Palm Hotel as well as the Spa show their excellence throughout! The rooms are very comfortable, the shower under blue sky and the private whirlpool are great details.
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Response from Patrice P, Directeur général at PALM Hotel & Spa
Responded Jan 6, 2019
Dear Guests, First of all I would like to thank you for your loyalty and for your confidence in our hotel. I am truly happy to hear that you had a superb stay with us again and thank you for your generous feedback and your compliments on our colleagues’ outstanding service. It is very encouraging to the whole hotel team that our efforts to deliver delightful service was successful. We look forward to the pleasure of welcoming you back for another fantastic experience at Palm Hotel & Spa. Best Regards, Patrice Peta, General Manager.
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Concierge picked us up from the gate to this oasis of calm (in the burning sea of Gilet Jaunes) and rest came upon us. The staf was extremely helpful in (re) arranging our trip which was quite disrupted as a result of grid-locked Reunion running out of basics like food and gas.
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Response from GauthierD49, Director of rooms division at PALM Hotel & Spa
Responded Dec 14, 2018
Dear Guest, Thank you for taking the time to share your experience at Palm Hotel & Spa. As mentioned, you stayed during the “Gilet Jaune movement” which has impacted all the industries, deliveries,... on Reunion Island. We are glad despite this event you enjoyed your time in our hotel and we thank you for spotlighting the assistance of our team in (re)arranging your stay. Fortunately things are back to normal and our team look forward to welcoming you back again in our “oasis of calm” for a better discovery of our wonderful Island. Best Regards, Gauthier Dejean, director of rooms division
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This hotel was excellent from the moment we arrived. You receive a wonderful warm welcome. Nothing is too much for the staff here. They really go out of their way to make you feel relaxed. The facilities of the hotel are excellent. Everything is spotlessly clean and the views
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Response from Patrice P, Directeur général at PALM Hotel & Spa
Responded Aug 8, 2018
Dear Guest, Thank you so much for taking the time to write such lovely review about your stay at the Palm Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and staff wonderful. I will be sure to pass on your comments to our entire staff who will be so pleased to hear your feedback. We all look forward to welcoming you back. Best regards, Patrice Peta, General Manager.
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+1
Amazing venue with great view over the sea. A bit pretentious though. Service not at the level unfortunately. Lunch at arrival was a disaster. Took ages. Ordered gluten free meal and had to ask 4 times to check that no gluten was included until I found out that it was indeed
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Response from Patrice P, Directeur général at PALM Hotel & Spa
Responded Jul 25, 2018
Dear Guest, Thank you for your review, despite the fact I am disappointed that we failed to meet all your expectations. Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. I’m pleased however to receive your feedback on the fantastic location of the hotel, your lounge apartment or your culinary experience for dinners. I hope that you would consider giving us another chance so that we can prove to you that your experience was not typical. With kind regards. Patrice Peta, General Manager.
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We booked this hotel to celebrate our Honeymoon. Our room was amazing. We got lucky and got bumped to a suite with a private jacuzzi because of our lenghty stay. The rooms, swimming pools, restaurants were super clean. The food was really good too. The cook made sure to work
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Response from Patrice P, Directeur général at PALM Hotel & Spa
Responded Jul 6, 2018
Dear Guest, Thank you for taking the time to write such lovely review about your stay at the Palm hotel. We are so glad you enjoyed your stay with us, especially your suite, the culinary experiences in our 3 restaurants or the spa Akea. And thank you so much for your kind words about the staff, particularly John and Samantha from the conciergerie who are very sensitive to it. Our teams and I look forward to welcoming you again. Best wishes, Patrice Peta, General Manager.
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Le Jacuzzi est à l'extérieur.
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12345648
Bonjour, Est ce que l’hôtel accepte les chiens de compagnie de petite taille genre pinscher nain ?
Bonjour, L'hôtel n'accepte pas les animaux, même les chiens.
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Bonjour, Est ce que l’hôtel accepte les chiens de compagnie de petite taille genre pinscher nain ?
Bonjour, L'hôtel n'accepte pas les animaux, les chiens non plus.
0 votes
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Est ce qu il ya possibilité de faire de la plongée sous marine ? Des excursions sont elles proposées ? Merci
Y a t il un autre endroit où déjeuner a proximité? Ou diner?
Confirme que des snacks uniquement sur plage environnante, â 5mn â pied, un Resto sur la route principale juste après celle qui descend à la plage où l'on peut dejeuner, sinon â quelques minutes en voiture à St Pierre oú vous avez un grand choix pour dejeuner oú dîner
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1234
"The Junior Suites are very nice, as they have the whirlpool and the outside shower"
"Hotel provides Heli tours. Price is not different from competition but pick up is from the hotel which is, if not a plus, just cool!"
"The suites with private jacuzzi are definitly worth it!"
"There is some road noise in the rooms closest to the car park, but this is not excessive."
"Rooms far from the restaurant area are more calm"
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PRICE RANGE
$270 - $514 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm hotel and spapalm hotel petite Île
LOCATION
Reunion IslandArrondissement of Saint-PierrePetite-Ile
NUMBER OF ROOMS
65
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