This was our second company wide event to be hosted at The Radisson Blu St. Helen's, and definitely will not be our last. The whole process from making the initial arrangements, through till the end of the event itself, was as smooth and trouble free as you would want. The staff, the food, the venue, the service are second to none and helped us to provide a rewarding experience for all of our invited employees and guests. Without a doubt, I would highly recommend The Radisson for any of your corporate needs - they always go above and beyond to support your event.
I attended a wedding reception of two very good friends in Saint Helen's on the evenings of the 18th and 19th of March 2022. Unfortunately , I didn't stay in the hotel , but in another hotel in the locality (I won't make that mistake a second time). I met the resident Wedding organiser, she was wonderful and did an impeccable job . The food was exquisite (hats off to the chef and others in the kitchen!) , the hotel itself elegant and grandiose. The staff were all very warm , welcoming , full of good humour and open to every suggestion or request and that the attendees and I could demand. I reserve a special mention for Raiss , one of the night managers. On the first night, I had a few drinks with my friend who was getting married the next day and his family. I lost my telephone somewhere in the establishment , mentioned it to Raiss and he found it for me ! The next evening he was there as well . When the bar closed we still hadn't finished our drinks but he let us finish them in the foyer and have a final little chat before everyone went to bed. Raiss is bilingual in french and in english, very professional without being distant. He is friendly , funny, warm and has clearly mastered the art of Irish hospitality. I cannot thank him enough (nor the rest of the staff at Saint Helen's) . Thank you all for the wonderful 2 evenings I spent in your company, looking forward to coming to Saint Helen's again (to sleep this time , I promise) …
As other reviewers mentioned, this is a historic property brimming with opulence - unlike run of the mill hotels one is accustomed to. Front desk staff very attentive and friendly, responsive to requests and accommodative of guest needs (especially Pietro who went above and beyond). Daily breakfast at Talavera was sumptuous though identical menu on multiple days has been a common occurrence across all Radisson Blu hotels. Suggest planning your stay attacking different stations on different days to add variety. Limited vegan options though the staff were kind enough to create made to order vegan dish every morning. Rooms were very comfortable and spacious. In room amenities were great, though a working fridge may be helpful for guests (COVID concerns, fridge turned off). Well manicured lawns and garden - a good place to relax and unwind. Short walk from Stillorgan Road and less than 10 minutes to UCD Dorms.…
Excellent except for the hot breakfast that was to say the least cool every morning...not acceptable in a 5 star hotel..this can be easily remedied by heating the plates and covering the food..amazing this is not done
Historic property with opulence that is obvious in several areas. Great view of the garden and readily accessible from Stillorgan Road. A bit pricey but worth every bit of it for the experience. Walking distance to UCD dorms. Will stay again. Pietro at the front desk was very approachable and responsive before and during the stay. Kudos to everyone!
Everything was clean and services was great. A little costly due to a events in town. Paying double the rate because there was a Garth Brooks concert in town is upsetting. But compared to the other hotels at high rates this was the better deal. But overall very pleased. Excellent bars and restaurants.
We had our wedding at this venue and it was a fabulous day! Zuzana the Hotel Wedding Planner took the stress out of everything and made it all flow so seamlessly it made the day even more special. We hired the Seamount Suite for our civil ceremony which was perfect and looks beautiful in the photographs and the Le Panto was stunning for the Reception with full use of the terrace just outside which was beautiful for our drinks reception. The food was superb! 5 stars all round.
We stayed at this beautiful property for a conference at the nearby University College Dublin. The room was comfortable, the restaurant upstairs was wonderful and the staff was truly lovely. Very accommodating and helpful. They were able to summon a taxi for us relatively quickly for all of our events. It is a bit out of the city, but a short cab ride. I would definitely stay there again!
I requested an $11 adjustment to my room rate and provided screenshots of the lower rate that was shown at the time of my booking. After waiting several hours for his decision, the manager stood firm and denied my request. He apparently saw no value in future business from me and decided that $11 was worth more to the hotel. I find this to be short-sighted. In this competitive industry, this shows poor training and lack of true customer service - is $11 truly worth the potential cost and poor ratings/reviews?
The room AC used to shut down every hr and after multiple complain nothing was fixed. I have to use fan during night after paying 200 euro per night for stay. This is not 4 star hotel service in any sense. They should the change name from Radisson Blu St. Helen's Hotel -----> Radisson Blu St. Helen's Hostel. Zero value for money