We’re now on the 4th day of our week-long stay and are running out of supplies (toilet papers, soap, trash bags). Took several attempts to call the front desk successfully and when someone finally picked up, was told that they don’t provide additional supplies. It’s totally weird when this answer comes from a 4-star hotel. We paid so much, but they don’t provide as much. Check in experience was just OK as I had to wait in another line again since the person I went to doesn’t speak English. Splash area gave good first impression, but the slides in the play area are not slippery enough they don’t slide well although we already used the carpet provided. It’s a pity that they built many of them but none of the kids like playing with them. Unfortunately same thing happens with the big water slide in the pool area. My 4 year old has to slide himself with his legs all the way down. Apartments are well equipped, but again supplies are limited. No coffees/teas are provided. However, coffee machine and water kettle are there. Breakfast is good but not exceptional. I would try to find other places to stay next time as this is just an okay place to stay for the price I paid.…
Never ever go to this resort. We were not able to come to Precise resorts due to the corona. We had booked at the end of may. We were not allowed to come to Germany and the hotel was still closed and we could’nt use the facilities we had booked. The resort promised us twice to give us our money back. The asked us twice for a bit more time. We agreed with that. After the second time they asked for a deffered payment they told us we would’nt get our money back but a voucher. They promised us twice to give us our money back, we had patience with their payment and than they threat us like this! We even gave them our bankaccount number and all! Now we are still waiting and the response on our emails and phonecalls is very low. They are very difficult to get in contact with, their response is minimal.…
Nice hotel with great location. Very nice surroundings with a minor house, chalk museum and a lot of green. Good area for walking and cycling. Very good food and nice staff. Hotel is clean, rooms are big, only bathrooms could be a bit modern. Great for kids due to aqua park and big indoor playground area with different attractions.
We had a great stay in our apartment, it was clean and tidy but a little on the old side. The spa was great, 5 different saunas and 2 relaxation rooms along with both an inside and an outside pool. It too could do with a upgrade and a bit of TLC. As guests of the resort we got robes and towels included which was great. Breakfast was lovely, such a large variety of options! Would definitely recommend and we will be back!
Rügen is a beautiful destination. But unfortunately, Precise Hotel Rügen was terrible. The staff couldn't speak English, and even if they did, they were rude and arrogant if my family and I didn't understand what they said. We tried to speak German, but then the staff kept on being grouchy and raise their voices at us. There is absolutely no communication between reception and restaurant. The waterpark "splash" was filthy, and people were very unclean. Overall I cannot recommend this place. The hotel was fine, but not anything special. Many of the staff members were really rude, so my family and I felt really uncomfortable and nervous when we had to ask or order anything.
We decided to live in Binz, glad we did. Area is quite dull at the Precise. Probably a descent place to stay anyway, but Binz is nicer. I though want to comment on the Erlebniswelt Splash. We went to have som fin with the kids (10-12 years). Not worth while, if so for kids 4-8 years. Spend your money elsewhere. The dressing room is very worn (shower handles almost falling off), inside pool smaller than expected, the only attraction inside (the water slide) closed but no info at checkin that it was closed. Only good thing, the water temperature was good. Conclusion: Splash wants to deliver more than it can (at least during off season). Do something else instead.
This time we stayed on a busy season. Hotel itself as usual it's very nice and comfortable. But comparing with last time when it was January personal was not that pleasant. At the restaurant very little stuff talked english and they mixed up our order. When i went to a bar to talk with a bartender to explain that the order is mixed up, he very rudely send me away. Not everybody speaks tysk and we did not understand the meny. We thank the english speaking waiters which helped us.
I chose Precise Resort Rugen because of included aquapark and kids indoor playground. Both attractions are perfect for families. You can enjoy a coffee or drink while your kids play at playground :-) Area of the resort is very nice and not spoiled by anything "industrial". Nearby Chalk Museum is also worth seeing. There's large number of interesting places nearby (Jasmund Park etc). It's rather for car owners as it's quite remote, and there's no shop nearby. It's perfectly situated for bike-riders (lots of bike-paths just around the corner), but please bear in mind that Rugen hills are quite demanding ;-) Apartments are large, nice and clean and well-equiped. You can feel that they were built some time ago, but there's nothing to complain.
We stayed here for easter holiday. The hotel is good for a family vacation for swimming fun. It has some very nice pool facilities. The room was adequate, not luxurious, but clean and well kept. Breakfast is excellent, but be early if the hotel is full, so that you are not put in the uncosy second floor which functions as an overflow room when the restaurant is full. The main drawback (in our view) is the remote location. You will need a car. Otherwise, it gives you a good starting point for exploration of the beautiful island of Rügen and the city of Stralsund. Also, they organize helicopter tours of the island from the hotel parking lot. Seeing the cliffs from the air is definitely worth doing. The total experience is very good.
Hotel and personal are very nice! The place i located on very clean and beautiful place. I'm not giving full stars only because of the included "Splash". Splash i swimming poll. Poll was dirty and not really hygienic. Our dotter got red dots over all her body.
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