We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Vila Gale Santa Cruz

TripAdvisor$148*
View Deal
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$153*
$148*
$153*
$149*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Vila Gale Santa Cruz
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

991 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Vila Gale Santa Cruz
See the most recent reviews
Showing 533: English reviews
Reviewed January 3, 2015 via mobile

Stayed a week, room clean, beds hard, nice pool gym and sauna, right by airport good location. Food basic not much choice. Staff lovely. Whats with the piano music and the constant jazz played all day! Drove me mad! The entertainment was two people screaming down karaoke system singing the same songs every other day - had to keep chasing...

 Report
Helpful?
2Thank Kiwee24
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, We were sad to the fact that there were issues that we were not up to your expectations. As for the decor of the hotel, we understand that when it comes to individual taste, it is not consensual. For the other mentioned items will be analized in order to be corrected for those are points that must be...

Izegem, Belgium
Reviewed January 2, 2015

We really enjoyed staying there. Good service, nice and clean rooms, excellent breakfast, friendly personal.... We certainly recommend this hotel. When you stay in Santa Cruz, you need a car to visit the island.

 Report
Helpful?
Thank rosita2015
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mrs. Rosita, We always appreciate the feedback received and feel rewarded that you enjoyed your stay. Thank you very much for recommending us. We will be waiting for your return to the Vila Galé Santa Cruz. Best regards José Miguel Oliveira Martins General Manager

janmobile
Reviewed December 27, 2014

5 minutes from the airport terminal. The hotel is welcoming and comfortable. The public rooms are modern and fastidiously clean. The washrooms, amongst the best I've seen. The All Inclusive is great value including the spa facilities. The drinks included are very acceptable, and the food was great. At lunchtime we were offered the a la caret menu as the...

 Report
Helpful?
Thank janmobile
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, It is very fullfiling for us to know that we exceeded your expectations. That makes us very proud and makes us live up to our motto which is "allways close to you". We hope to welcome you back soon at the Vila Galé Santa Cruz. Best regards José Miguel Oliveira Martins General Manager

Crowborough, United Kingdom
Reviewed November 30, 2014

Not a lot to say about this place other than it was clean, very well furnished, friendly and gave us a great holiday on the lovely island of Madeira. Two great pools and the food was superb. Recommend hiring a car in order to see all that this island (and it's many tunnels!) has to offer....Highly recommended!

 Report
Helpful?
4Thank furrycoat
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, Knowing that we have provided you with a good holiday experience that exceeded your expectations is very rewarding. We expect to count on your visit again soon to the Vila Galé Santa Cruz. Best regards, José Miguel Oliveira Martins General Manager

Chelmsford, United Kingdom
Reviewed November 23, 2014

A wonderful experience, This hotel is in a beautiful spot right by the sea and despite it's close proximity to the airport is quiet and peaceful. The facilities are great and the food and service were excellent. You can spend days at the hotel relaxing or see the island on one of the many trips the staff will help you...

 Report
Helpful?
2Thank Lynn B
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mrs, Lynn, It is very grateful to read your review on the Vila Galé Santa Cruz. To make our guests feel welcome is our major aim, that is our motto "Allways close to you" and your words say it all. Thank you. We are waiting for your return soon. Best regards José Miguel Oliveira Martins General Manager

lancashire
Reviewed November 21, 2014

We recently stayed here after deciding on a last minute break and wanting a change from the canaries. What a great hotel and what a good choice we made. The hotel was clean, room spacious (we did pay for an upgrade) and staff great. We stayed all inclusive and although there wasn't a fantastic choice of food we loved everything....

 Report
Helpful?
3Thank cazzieBLancashire
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, It was very rewarding to know that you had such a great time at the Vila Galé Santa Cruz. The all team is waiting for your return. Best regards José Miguel Oliveira Martins General Manager

Glasgow, United Kingdom
Reviewed November 19, 2014

On my recent trip to Madeira visited Santa Cruz a lovely place and went into this hotel for lunch.Staff friendly had a nice snack lunch prices reasonable.Hotel is well appointed and anybody wanting a quiet holiday this would be ideal. All going well will vist this hotel again on my next trip to Madeira.

 Report
Helpful?
4Thank bobbarclay44
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Robert, Thank you for your review and since you came just for lunch, you should come also to enjoy our other services. Like the meal you had, you will find that all the other services are very good. Best regards José Miguel Oliveira Martins General Manager

Cawston, Norwich
Reviewed November 17, 2014

Had a week here in November. The room had a super view of the sea. It was advertised as a twin room but we had a huge king bed (although the mattress was a little too firm for me). the food was excellent. the staff were really nice and the place was clean. If you want to use the free...

 Report
Helpful?
3Thank Mark B
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Mark, Thank very much for your review that, in a few words, described our hotel. It was very rewarding for us to see that we were up to your expectations. Hope to welcome you back soon at the Vila Galé Santa Cruz. Best regards José Miguel Oliveira Martins General Manager

coventry
Reviewed November 15, 2014

Beautiful hotel in quaint idealicc town,which is great to have a stroll around. First room had terrible view but we asked to be moved and Joanna on reception gave us a perfect sea view room where we could here the sea lapping against the rock...awesome. Food was good but would have liked it a little hotter at times. AI drinks...

 Report
Helpful?
2Thank bikerbeer
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, Thank you very much for your review and detailed description of the hotel. It was also very rewarding to know that we were up to your expectations providing you with the experience you were looking for. We just hope that you return soon to have another good time. Best regards, José Miguel Oliveira Martins General Manager

Greenock, United Kingdom
Reviewed November 5, 2014

Having stayed in many Vlla Galé hotels in Portugal we have rarely been disappointed. However, Santa Cruz is in a class of its own. To fully appreciate the ambience and facilities it's worth requesting a sea view room - you actually get a view of the ocean, the town and the pool! Sr José, the Manager/Director, can be seen regularly...

 Report
Helpful?
3Thank TOCerro
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, We have no words to describe the feeling of pride and reward upon reading your review. Many thanks once again in the name of all the Team and hopefully you come stay with us again in a very near future. Best regards José Miguel Oliveira Martins General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

1,160 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (798)
Viewed
Pool/Beach Area (128)
Viewed
Room/Suite (55)
Viewed
Dining (33)
Viewed
Hotel & Grounds (185)
Viewed
View from Room (66)
Viewed
Bathroom (15)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (314)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (323)
Viewed
Amenities (106)
Viewed
Beach (15)
Viewed
Pool (14)
Viewed
Dining (99)
Viewed
Standard Room (22)
Viewed
Suite (17)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (29)
06/11/2017 06/12/2017
Hotels you might also like...
Also consider these accommodations in or near Santa Cruz
3.4 mi away
Four Views Oasis
Four Views Oasis
#2 of 13 in Canico
694 reviews
8.9 mi away
Melia Madeira Mare Resort & Spa
9.8 mi away
Pestana Ocean Bay Hotel
Pestana Ocean Bay Hotel
#32 of 85 in Funchal
1,559 reviews
Show Prices
Show Prices
Show Prices
22.3 mi away
Savoy Calheta Beach
Savoy Calheta Beach
#2 of 8 in Calheta
707 reviews
8.5 mi away
Hotel The Cliff Bay
Hotel The Cliff Bay
#3 of 85 in Funchal
2,770 reviews
22.0 mi away
Savoy Saccharum
Savoy Saccharum
#1 of 8 in Calheta
1,063 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area. The hotel, which was built in 2006, has a total of 262 room on 4 floors, where we feature 4 junior suites suitable for families. The hotel offers a fully air-conditioned environment with spacious lobby, lifts, 24-hour reception, hotel safe, three bars, two restaurants and parking facilities. It has congress centre (890 m²), room and laundry services, as well as a kids club and games room. All rooms with en suite bathroom, balcony, air conditioning, individually adjustable central heating, direct dial phone, clock, satellite TV, CD / DVD player, radio, safe deposit box, hair-dryer, fax / modem connection, minibar, electronic security lock and 24 hour-room service. It offers an outdoor swimming pool for adults and children, indoor swimming pool (for a fee) and spa facilities with Jacuzzi, sauna, steam room / Turkish bath, Vichy room, a gym, studio for classes, 4 massage and treatments rooms, physician's office. The nearest golf course is only 10 minutes away and the hotel provides a golf desk and clubs closet. A breakfast buffet is served each morning. Lunch and dinner may be eaten from a buffet or a la carte. The following are all accepted as methods of payment: American Express, MasterCard and VISA. There is a transfer service to Funchal available. ... more   less 

Additional Information about Vila Gale Santa Cruz

Address: Rua Nova de Sao Fernando 5, Santa Cruz, Madeira 9100-173, Portugal
Location: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: $107 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Santa Cruz 4*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotel.de, Hotels.com, Hotwire, Orbitz, Agoda, Cancelon, Evoline ltd, TripOnline SA, Priceline, HotelQuickly and HRS so you can book your Vila Gale Santa Cruz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Hotel Santa Cruz
Santa Cruz Vila Gale
Vila Gale Madeira
Vila Gale Santa Cruz Madeira
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Vila Gale Santa Cruz staff and other travelers.
75 questions
Ask a question

See all questions (75)

Questions? Get answers from Vila Gale Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always ask for a sea view with balcony”
Bob_K01332, 4 days ago | Read review
“Room 2007 excellent views. Sunny in the mornings”
a_broadhurst, 2 weeks ago | Read review
“We had a room with balcony and see view”
marcmgvanhoey, Apr 18, 2017 | Read review
“Ask for a pool view room - any others are street view.”
Derpathem, Apr 17, 2017 | Read review
“our room was the left side closest to the church, you got the sunrise and sunset”
315rebekahs, Apr 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$148* /night
View Deal
HOTEL.INFO
Orbitz.com$149
Booking.com$153
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates