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See all 5 hotels in Santa Cruz

Santa Cruz Village Hotel

321 reviews
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Traveler (140)
Room & Suite (59)
Dining (13)
Overview
  • Excellent20%
  • Very good39%
  • Average25%
  • Poor9%
  • Terrible7%
Travelers talk about
“bus stop”(14 reviews)
“yogurt”(19 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (321)Write a Review
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55
103
63
22
18
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All reviewsclose to the airportbus stopyogurtplanes landingchanged every daysea frontbudget hotelfresh towelsbit datedtea coffeefew minutes walkreception staffpatio doorscold meatsmaid servicebars and restaurantshire car
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1 - 5 of 261 reviews
Reviewed November 27, 2017

We stayed for one night only before catching the hopper across to porto santo. The santa cruz village hotel was fab, all very very clean, polite staff from the min you walk into the hotel until leaving, nothing to much trouble. Pool was very cold...More

2  Thank cake123_69
Reviewed November 27, 2017

It was great. I had a business trip in Madeira. Everybody was very helpful and sympathic. I note especially Olga and Sean. They helped us a lot, giving us informations, booking stuff for us! The room was very comfortable and very maintained. The only problem...More

2  Thank Redina_B
Reviewed October 25, 2017

When we arrived the guy on reception was so nice and friendly, always a good start, and remained that way for all staff members. Did have a hire car, there is limited parking space at the hotel so good idea to book a parking slot...More

1  Thank John46H
Reviewed October 12, 2017

The staff at this hotel could not be more helpful unfortunately the rooms have absolutely no drawers or shelves to store clothes which meant we had to live out of our suitcases or move to a better hotel. We chose the latter. Santa Cruz itself...More

1  Thank Anthony S
Response from Luis M, Diretor-Geral at Santa Cruz Village HotelResponded October 14, 2017

Dear Mr Anthony We regret not having fullfilled your expectations. Your comments will be taken in special consideration so we can improve. Best regards

Reviewed September 27, 2017

Booked a single room, but was given nice double. Reception staff friendly, efficient and welcoming. Great situation only a few minutes from the airport - taxi around €7. Good situation only a few minutes from coast, pleasant walk around the area. Breakfast was good -...More

Thank SuffolkCarol
Response from Luis M, Diretor-Geral at Santa Cruz Village HotelResponded October 14, 2017

Dear Carol. Thanks for your kind words. Hope to welcone you once more.

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Parking
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$77 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$77 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (140)
Room & Suite (59)
Dining (13)
Pool & Beach (11)
Hotel & Grounds (77)
Bathroom (13)
Questions & Answers
Ask a question
cake123_69
November 15, 2017|
AnswerShow all 3 answers
Response from John46H | Reviewed this property |
I had a hire car, so no idea on bus choice.
0
Votes
Kim Q
July 22, 2017|
Answer
Response from Luis M | Property representative |
Hello we have wifi all over the hotel. a transfer from the airport costs about 10 euros. but we may collect you with our bus deppending availability.
0
Votes
Google Translation
Tony E
November 23, 2016|
Answer
Response from Wilko59 | Reviewed this property |
Sorry - can't help. We were there at the height of summer and it's a great hotel which served breakfast and dinner, with friendly service, but I don't know what they offer at New Year.
0
Votes
Room Tips
"Don’t go. There are better hotels and places on Madeira"
Read review
"All rooms were quiet and all very modern."
Read review
"Sea view rooms!"
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"Very Good Value for Money"
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