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The Pallet Guest House

About

#4 of 4 B&Bs / Inns in Madeira
Location
Service
Good to know
HOTEL STYLE
Budget

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
15Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Rua Doutor Jose Barros de Sousa no 20, Santa Cruz, Madeira 9100-158 Portugal
Getting there
Madeira Airport1 mi
Porto Santo Airport37 mi
8Reviews
2Q+A
0Room tips
Traveler rating
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I spend some days at The Pallet Guest House and I felt it´s a good place for someone that is visiting Madeira for the first time, even if you´re travelling on your own, like me. The place was clean and has the basic equipment necessary for holidays. Enrique, the host, has some really nice suggestions to explore the island. The guest house is very near to the beach (5 minutes walking) and there are some really nice restaurants nearby. The airport is 10 minuts driving. Totally reccomend The Pallet!
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To be honest we didn’t expect a lot for the price but given the facilities or lack of we overpaid! The location is extremely noisy, dogs barking all night, church bell tolling all night and noise from cafes below. The furniture is made from pallets and supported by crude metal bars that have lethally sharp edges. The laminated floors make it impossible to be quiet and the doors squeak. The main issue for us was the shared bathroom which we did not expect and felt it wasn’t clear from the booking web site that this was the case. The shower drains did not drain and the water was scalding hot, not a place for a family. At best this should be categorised as a hostel but we were surprised given the number of hazards that this had obtained a license for paying guests. The owner was very pleasant but did not compensate for a terrible night, we did try to find alternative accommodation but gave up and given we used the room from 8pm till 5 am put up with it. At best it was a dry warm place to lay down.
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We only spent one night there. Our room was clean, bit noisy because it is very central, which was positive for having a quick dinner. The location is very close to the beach. We could not use it though, but would be nice in summer. It is also very close to the airport. That's why we chose this location. It also means that you can hear the aircrafts landing and taking off. For one night, it was very good for us.
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Wir hatten bereits ein halbes Jahr im Voraus ein Deluxe Zimmer im Palette Guest House gebucht, um bei der Ankunft erfahren zu müssen, dass es mit unserer Buchung "ein Problem" gäbe. Scheinbar war die Unterkunft versehentlich überbucht worden, was laut den Beurteilungen jedoch kein Einzelfall zu sein scheint. Als Lösung bot uns der Vermieter ein nahegelegenes Apartment ums Eck an, welches er uns damit schmackhaft machen wollte, dass er es auch gereinigt hätte (wer hätte das gedacht?!) und wir nun sogar über ein eigenes Bad und Küche verfügen würden. Kurz gesagt, das gesamte Apartment war völlig altmodisch eingerichtet und abgewohnt und kein Vergleich zu den dargestellten Bildern des Guest Houses. Eine Dusche zu nehmen bedarf einer gewissen Überwindung und auch das Bett knarzte bei jeder Bewegung. An guten Schlaf war somit nicht zu denken. Einziger positiver Aspekt: man ist, ebenso wie das Palette Guest House, direkt an einem schönen Platz mit Cafés und Restaurants gelegen. Die Wege sind also kurz, was wiederum aber auch heißt, dass es nachts etwas länger laut sein könnte. Unser Fazit: wir würden definitiv kein zweites Mal buchen!
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Reservamos una habitacion Deluxe y nos dijo que habia "overbooking", y nos llevo a otro sitio, un apartamwnto viejo, muy ruidoso y desagradable. Por el mismo precio. Ademas nos arrollo en la calle, para que ni siquiera pudieramos acercarnos al alojamiento que habiamos revervado.
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PRICE RANGE
$39 - $40 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraSanta Cruz
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