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Traveler (150)
Room & Suite (23)
Dining (11)
Certificate of Excellence

About

#1 of 4 hotels in Casalnuovo di Napoli
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair access
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Room amenities
Air conditioning
Minibar
Good to know
HOTEL CLASS
330Reviews
9Q+A
9Room tips
Traveler rating
  • 106
  • 142
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  • 17
  • 15
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Popular mentions
This hotel is the best quality price we made in Italia. Lorenzo at the lobby counter is amazing ! They all did everything for made our nights the best as possible. The restaurant is also very good and very traditionnal.
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Response from FrancescoMorra2006, Direttore at Hotel San Mauro
Responded Sep 5, 2018
Dear Guest, Thank you so much for your nice words. Best regards
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I had stayed in this hotel almost 9 years ago when it was brand new. After 9 years for another business trip, I have chosen for another time. It was good enough, rooms are still comfortable and with no problem about functionality. I did not have dinner, so I can not make
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I don't know about the other reviews but we had a pleasant experience with this hotel .For the amount we paid it's definitely worth it. Very friendly staff most especially Lorenzo from the front desk. He was very helpful, accomodating and friendly. Made us feel like home and
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Miles from anywhere, inaccessible to most airport taxis with a 25-35 Euro ride and the cost of your phone roaming as no one knows where this is a scruffy and shabby location with horrible views miles from any public transport or basic amenity. The hotel shuttle was not operating
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Response from FrancescoMorra2006, Direttore generale at Hotel San Mauro
Responded Jul 28, 2017
Dear Guest, We proposed you another room but your problem was the location, you wanted the refund of the room cost, that's not possible wherever in the world... our hotel is located at 15 minutes from city center, you could check on the map before make the reservation. The hotel is new and the staff generally is friendly, but if you ask to have back money of reservation that's not possible. Thank you for your kind Review Best regards The Management
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Pros and cons: 1. Nice staff! Always tried to help! 2. Wifi was out BUT we called and they fixed right away. 3. Pool was closed BUT they gave us free pass to the gym next door (after some haggling:)). 4. Restaurant was fine--not world class but then you're also not paying
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PRICE RANGE
$85 - $192 (Based on Average Rates for a Standard Room)
LOCATION
ItalyCampaniaProvince of NaplesCasalnuovo di Napoli
NUMBER OF ROOMS
103
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