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Hotel Universal

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Hotel Universal
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21 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 18: English reviews
A TripAdvisor Member
4 of 5 bubbles Reviewed July 27, 2016 via mobile

I stay with my family.Nice new rooms.Friendly staff.Normal breakfast.Prices was alright.Free of charge baby cot.Good service.In city center.I will come back again there for sure.Only bad thing it was that there is no shower tray and all bathroom is wet after taking shower

Thank A TripAdvisor Member
Sydney, New South Wales, Australia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 17, 2016 via mobile

Hotel universal is neat clean modern and very welcoming. The staff are friendly speak good English and the facilities are above average, the Hotel has good parking and good Wi-Fi which is available in all areas. Prices are reasonable. Possibly the only thing lacking is a buffet breakfast instead. Rather than your common smorgasbord type breakfast, you are provided with... More 

Thank Justin M
Antwerpen, België
Level Contributor
407 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 bubbles Reviewed May 26, 2016

I think this hotel is a good transit hotel between Sofia and the mountains. The hotel is situated right in the city center, and about 10-15 minutes walking from the train station. The staff was really friendly, but not really giving a lot of information upon our arrival regarding hotel facilities and wifi code and so on. I've read some... More 

Thank DjangoDjango
Helsinki, Finland
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed December 18, 2015

my stay here started very well,, reception greeting and first impression of room were great, large and clean. they even gave the WiFi code with asking. that's where we started going downhill! the WiFi in reception is great, but go up to the bedrooms, the signal strength is good but don't hope to get enough data to even look at... More 

Thank Mrrusty16_12
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 10, 2015 via mobile

A very friendly hotel with good food and basic but functional rooms. Unfortunately the wifi can be a bit patchy. The staff are helpful and the welcome is pleasant and helpful. The area is not brilliant but the town is trying to improve itself. From what I could see (in the dark) the town square is the place to go... More 

Thank Philip751
Brasov, Romania
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 17, 2015 via mobile

The hotel was nice, relatively big rooms. A big plus was the underground parking. We ate well at the restaurant. Waitress was not speaking English very well, but at least she tried as hard as she could. For breakfast we had to pick from a list of predefined choices, there wasn't Sweedish buffee. Overall very pleased with our stay

Thank Remus V
Level Contributor
79 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed January 12, 2015

We stayed at Hotel Universal in Dupnitsa on the assumption that it would help reduce the drive time to Rila Monastery. While we guessed correctly (it's about a 45 minute drive to Rila, as opposed to the 2 hours it would take from Sofia), let it be known that there is absolutely nothing to do in Dupnitsa itself. No quality... More 

Thank KI-NRT
Silkeborg, Denmark
Level Contributor
12 reviews
4 hotel reviews
3 of 5 bubbles Reviewed December 28, 2014

Dupnitsa in general is in a pretty miserable state. Maybe the organized which has stained the town for so long is to blame. Regardless the Universal Hotel is a nice exception to this. The rooms are clean and modern as is the hotel in general. Get the rooms on the top floor as they have a nice balcony and are... More 

Thank Kafjopo
Volos, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Dupnitsa is one of the Bulgarian towns that was unlucky enough to have stayed for a long time without any serious improvement, failing infrastructure is obvious everywhere. Dirty streets, full of holes roads and if it wasnt near Rila Monastery, the city of Sofia and the town itself attached to the main road coming in from Greece....there would be no... More 

Thank anavrian
1 review
5 of 5 bubbles Reviewed August 13, 2013 via mobile

We visited Dupnitsa for a wedding and didnt really know what to expect from a small, hidden city in Bulgaria. But everything turned to be perfect and the hotel was wow when we arrived. Only thing i cant understand is the number of stars bur it doesnt really matter! Would definitely recommend the hotel for everyone.

Thank azeper
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (24)
Room/Suite (13)
Hotel & Grounds (2)
Dining (4)
Business Center/Function Rooms (2)
View from Room (2)
Other (1)
Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Babysitting

Additional Information about Hotel Universal

Address: Hristo Grancharov 1, Dupnitsa 2600, Bulgaria
Location: Bulgaria > Kyustendil Province > Dupnitsa
Price Range: $28 - $40 (Based on Average Rates for a Standard Room)
Number of rooms: 56
Reservation Options:
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