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DoubleTree by Hilton London Heathrow

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DoubleTree by Hilton London Heathrow
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1,678 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton London Heathrow
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Showing 1,615: English reviews
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 3, 2015 via mobile

We stayed here before our flight the following day. Check in was very professional as you would expect. We had a triple room but apart from the bed there was not enough towels, pillows. The following morning at breakfast was terrible. The staff didn't look like they knew what they were doing, guests were moving tables about. The breakfast was... More 

Helpful?
Thank Bjexx1
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Bjexx1 I am sorry that the remainder of your stay was let down by the breakfast service. May I request you to contact me directly so that I can look into the concerns you have raised. Kind Regards Anupreet Jeetun More 

Istanbul, Turkey
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed September 3, 2015

Positives: There are some places you can eat across the street. You can buy something from the Tesco nearby. Sound isolation is better than average, there are planes always landing so it is important. My room was facing backwards so I thought it was good. It is like 5-6 bus stops from the Hounslow West tube station which is nice.... More 

Helpful?
Thank lifeisshortbegentle
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear 995c Thank you for for sharing your feedback. May I request to contact me directly so that I can look into the concerns you have raised. KInd Regards ANupreet Jeetun More 

Greater Melbourne, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 2, 2015

This hotel was our last stop before our return to Australia. We knew that we needed a good nights sleep before our long flight. Despite the hotel being very close to Heathrow it was quiet and the room was very large based on English standards. The room was well appointed and had been cleaned to a high standard. The neighbourhood... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ann F
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Ann F Glad that you enjoyed your stay and look forward to your next visit. KInd Regards Anupreet Jeetun More 

Crawley, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2015

Car parking was really close to the building, and we had a room on the ground floor. The room was quite spacious and clean - and the bathroom was spotless. The bed was comfortable. We ordered food on room service, it was promptly delivered, reasonable cost - good portion size. Food which was meant to be hot was hot, and... More 

Helpful?
Thank katohc
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Katohc Glad that you liked the hotel and the excellent food we serve in our 745 Restaurant. Look forward to your next visit. KInd Regards Anupreet Jeetun More 

Milton Keynes, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 30, 2015

The reception staff seem overwhelmed on the two occasions that I have visited this week. I found two of the receptionists particularly unprofessional and highly dismissive. I also find staff being rude to each other quite unacceptable in front of guests. The location is convenient for Heathrow (but not much else). The breakfast is pretty good. I hope to see... More 

Helpful?
Thank Mandarinanglo
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Mandarinanglo I was disappointed to learn about your experience at the Front Desk and whilst I can assure you that this not reflective of the Front Desk staff, I am sorry for the poor image that this reflected on the hotel. Thank you giving another opportunity and I would request you to please make contact with me when you... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 29, 2015 via mobile

We stayed here for one night before our holiday. The check in staff were lovely, our room wasn't quite ready when we arrived, so they gave us some warm hot cookies which were delicious. The room was more than adequate, comfortable beds and reasonable size. We ordered room service and the food was nice. Only 10 mins drive from terminal... More 

Helpful?
Thank Zoeorph
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Zoeorph Glad that you enjoyed your stay. Hope to see you soon. KInd Reagrds Anupreet Jeetun More 

Spalding, United Kingdom
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 27, 2015 via mobile

My favourite Heathrow airport. Comfortable and cosy rooms. Well equipped with good beds, soft pillows and decent bathroom. Close to Heathrow but just far enough away from the end of the taxi way to be quiet. Part of a proper neighbourhood with shops and restaurants nearby that can be reached on foot. Warm cookies on arrival.

Helpful?
Thank Val010592
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Val010592 Thank you for your loyalty. KInd Regards Anupreet Jeetun More 

Peterborough, England, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 27, 2015

Such a stylish hotel. Modern, clean, light and airy ...... and that's just the reception. The rooms were even better, unlike some hotels who celebrate their entrance but fall flat on guest accommodation - this hotel delivered on all. Staff very friendly, location and parking great. I look forward to returning many more times!

Helpful?
Thank Tai A
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Tai A Thank you for your loyalty and for recognising our wonderful Team Members who do their best to Create A Rewarding Experience for our guests. KInd Regards Anupreet Jeetun More 

Meribel, France
2 reviews
4 of 5 stars Reviewed August 27, 2015

Staff very friendly, hotel was perfect really for what we wanted and at a great price. Maybe just a bit further from Heathrow airport than we'd expected. And beds a bit soft. But we might well be back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen Broom Smith
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Karen Broom Smith We look forward to your next visit and thank you for recognising our Team Members. Kind Regards Anupreet Jeetun More 

1 review
2 of 5 stars Reviewed August 24, 2015

I've been in Europe for 12 days now. Left a Holiday Inn to get closer to the airport, big mistake. This hotel is ridiculous. I had an early check in on Saturday. I immediately went to my room, unpacked, and took some laundry downstairs. It is now Monday at lunch time, and I still have not received it back. The... More 

Helpful?
Thank Jonathan H
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Jonathan H I was very disappointed to read your comments and would request you to contact me directly so that I can look into the concerns you have raised. KInd Reagrds Anupreet Jeetun More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes. ... more   less 

Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Location: United Kingdom > England > Greater London > Cranford
Price Range: $80 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
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