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DoubleTree by Hilton London Heathrow

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DoubleTree by Hilton London Heathrow
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1,868 Reviews from our TripAdvisor Community

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Showing 1,798: English reviews
West Linn, Oregon
Reviewed 3 days ago NEW

I'm in and out of London a lot and this was my first sty at this hotel. I was impressed, nice room for the money and a quick ride to the airport. Lots of small restaurants in the neighborhood and a very good one in the hotel. I will re-book.

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Helpful?
Thank Donald W
Bolton
Reviewed 4 days ago NEW

I have stayed at this hotel a few times over the past 12 months. The bar and restaurant area is being refurbished, the temporary restaurant and bar they have is far below a decent standard. I experienced long delays in service as it took some 90 minutes to serve a bowl of soup and a steak meal!

Review collected in partnership with DoubleTree by Hilton
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Thank BoltonMichael
London ON, Canada
Reviewed 4 days ago NEW

I have stayed in Hilton Hotels across North America, I never had an experience like this before. I believe the operators of this Hotel could do better than what was delivered. Construction noise could be more contained than what it was. Dated washroom hardwares could be replaced.

Review collected in partnership with DoubleTree by Hilton
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Thank Jeffery M
Geneva, Switzerland
Reviewed 5 days ago NEWvia mobile

I used to be a great fan of this hotel but I was shocked how service levels had fallen on my last visit. They are undergoing a refurb and therefore the reception is a bit of a mess and the check in desk also seems in chaos with boxes strewn behind the desk. Check in was quick and I asked...

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Thank HullPhil
London Heathrow, United Kingdom
Reviewed 6 days ago NEW

One night stay was comfortable and good value (~$80). Free cookie at check in, room was very clean and a good size for 2 people and considering it is London. Parking was not free, however it was heavily discounted compared to the regular rate. The nearest tube station (Hounslow West) is too far to walk, but only 5 mins by...

Review collected in partnership with DoubleTree by Hilton
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Thank jonathanwB7230ML
Brussels, Belgium
Reviewed 1 week ago

For those of you who are staying overnight in London, and are looking fro a nice warm place to stay, this is it, its only a quick shuttle ride to the hotel, the reception staff were very friendly, and my room was great, it was warm, clean, everything that I needed. The breakfast buffet was also very nice, the staff...

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Thank Ryan A
Oceanside, California
Reviewed 1 week ago

Start with the positive. The room was quite comfortable and what I would expect. The staff simply had a lackadaisical attitude and were not going to go beyond their required duties. Lobby renovations are ongoing, but it is the staff that should be renovated.

Review collected in partnership with DoubleTree by Hilton
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1Thank wmacraechc
Bristol, United Kingdom
Reviewed 1 week ago via mobile

My partner paid over £200 to stay a night in this hotel before we flew out for my birthday. He booked due to the lovely looking restaurant and bar area only to find that when we got there the entire area was curtained and boarded off as it was under construction. At no point were we informed that this would...

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4Thank McNamaki
Halifax, Canada
Reviewed 1 week ago

Large room and bath ... with usual amenities typical of an American-style hotel. Check-in was efficient and the offer of two fresh, hot cookies by a very personable and accommodating lady was certainly appreciated. Regret not obtaining her name for mention. Regarding Hilton quality, the rather bland looking carpeting throughout including our room, although probably functional was reminiscence of bygone...

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Thank medley080
England
Reviewed 1 week ago

Utterly appalling place and staff, avoid. As well as thoroughly mediocre and disinterested bar and facilities, car park is run by criminal organisation who extract large fines with no prior warning, hotel staff refuse to take responsibility.

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3Thank neonmoth
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes. ... more   less 

Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Location: United Kingdom > England > Greater London > Cranford
Price Range: $58 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton London Heathrow staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mind the car park whilst checking in, there is no grace period.”
 of 5 bubbles 862donaldw, 3 days ago | Read review
“Bring your own shower cap. The shower head is fixed high on the bathroom wall, and does not have a removable head.”
 of 5 bubbles numberwoman, 2 weeks ago | Read review
“Try get a room on a high floor”
 of 5 bubbles 176gavinn, 3 weeks ago | Read review
“Doesn't matter, they are all well soundproofed.”
 of 5 bubbles BruceD668, 3 weeks ago | Read review
“Can't give room-selection tips; only stayed this once, & my room had a partially blocked view of the main road facing the shops.”
  • lift lobby
 of 5 bubbles ShaiVicky, Dec 16, 2016 | Read review
5 of 5
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